16 comments found.
I just bought this template and it appears that I can’t work with it. Each time I open it, it says, “The source compression type is not supported.” It repeats that statement for each of the prerendered .mov files. Are the files damaged? Is there something I’m doing wrong? Help!
Hello Danielle, there is nothing wrong with the template, I have created this template when the After Effect was supporting the .mov codecs, now the After Effects doesn’t support this kind of codecs, just works with .mov files with common codecs. please contact me via my email so that I can help you with this issue and show you the steps on how to fix this.
Hello, I have converted all the QuickTime footages in the template to image sequences, this will fix the issue. you will get the updated template when the reviewers accept the update. Usually, the review time takes 1 day to 2 days. or if you couldn’t wait, please contact me via my profile email.
Thank you. I have the new template. Thank you so much for your prompt support.
You’re welcome 
Recently purchased this and upon opening it tells me the 3 video files have no importable streams?
I have sent you email, please check it 
Some files (.mov) are corrupted. Please contact me.
I have sent you email. The files are not corrupted, this is because you don’t have quicktime installed on your computer. Please install it and it will works.
I know that the logo is editable, but can the hexagon be edited out if desired? BTW, I love this, great work!
You can’t edit the hexagon shape, because its pre – rendered footage.
Nicely done my friend. Thank you for using my audio! 
Thank you my friend, it’s really worth it to use one of your audios, especially the impact one. Wish you the best 
good job, very nice work ! 
Thanks 
Nice work 
Thanks 
