733 comments found.
Hey my purchase code for Tokyo graphic 4.2 is not working…
Hello! Please, contact me through my profile page: https://videohive.net/user/motioncan And i will help you!
Thank you!
Fiz a compra e na hora o valor foi convertido de dólar para moeda brasileira (reais), mas na fatura do meu cartão vi que foi cobrado a mais. Tento usar o pacote e não consigo, o Davinci trava todo e a tela fica toda preta mesmo baixando as fontes. Gostaria de um reembolso urgente!
Hello!
This problem only occurs because of the fonts. Most likely one or more fonts were installed incorrectly or were not installed.
Are you sure you also downloaded and installed the fonts from the “Download 5 More” folder? (Some users do not notice that there are additional links in it)
Thank you!
Sim, foram instaladas as fontes. Também tem o fato de terem cobrado um valor a mais no meu cartão. Gostaria de um reembolso
For all money related questions, please contact Envato Support: https://help.market.envato.com/hc/en-us
Thank you!
Hey my license stopped working all the sudden :/ plz help!
Hello! Please, contact me through my profile page: https://videohive.net/user/motioncan And i will help you!
Thank you!
I bought your product 2 or 3 years ago. I was happy until this fucking motion bro 4 or whatever you call it came out. Then I reinstalled windows and now I can’t install motion bro v3.3.3. I don’t need motion bro 4 at all. Help me install V3 or refund my money. I also got an email that you no longer solve problems for those who bought v3. What the fuck? This is the first time I’ve seen this kind of bullying in videohive.
You can still install Motion Bro 3. Use this link: https://motionbro.com/help/presets-pack-for-motion-bro-3/#how-to-keep-motion-bro-3-installed
I tried, but it says “There are no packs for AEFT.”
You may be trying to install the latest version of Toko 4.2 which has been updated for Motion Bro 4. Please contact me via the contact form on my profile page and I will send you the previous version of the package.
Thank you!
can you explain how to install updates ?
Hello! To update the package, you need to download the latest version and install it in the same way.
Here is a video tutorial: https://youtu.be/m9MklOytf1U
Let me know if you have any questions! Thank you!
I wish I would have read the comments first, looks like lots of problems. I too cannot use this templete. Where are the AE files?
Hello!
At what point in the installation did you have a problem? Did you watch the installation video tutorial?
Thank you!
Thank you. i did watch the video and that resolved my issue, thanks again.
Hey guys !
I had bought your amazing Toko Pack but would love to have it on Resolve as I mainly use Resolve now for all my projects.
I saw there was a version for Resolve now but I can’t find a way to install it, do I really have to pay it again to get it on Resolve ?
Thanks for your time and keep up the great job, Pierre
Hello! I answered your email!
Hello, I purchased both Graphics Pack for After Effects and Graphics Pack for Premiere Pro from you separately. I was using Motion Bro 3.0 plugin before. When the Motion Bro 4.0 plugin came out, I downloaded and installed it. I downloaded and installed the latest version of the Graphics Pack for After Effects. This package worked in the Motion Bro 4.0 plugin, but the Graphics Pack for Premiere Pro package did not. premier There is “Toko Graphics.list” inside the folder. Motion Bro 4.0 plugin requests ”.mbr” extension. For this, I wanted to download the latest version of the Graphics Pack for Premiere Pro package, but the package does not appear on my download page. I can’t download this package because it doesn’t appear. That’s why Graphics Pack doesn’t work in Premiere Pro. My project is unfinished, can you help me please?
Hello! Please, contact me through my profile page: https://videohive.net/user/motioncan
Thank you!
I just purchased the Graphics Pack, and while I like the package overall, I must express my disappointment with one aspect. The presentation mentioned that the compositions are “fully resizable and responsive,” but I found that the elements don’t quite behave as expected on different ratios. In my opinion, it’s not entirely accurate to call it fully resizable if the elements don’t adapt seamlessly to all ratios.
I was particularly excited about the “fully resizable” concept since most of my work involves creating content for social media in portrait ratio. Unfortunately, this limitation has somewhat hindered my initial experience with the product.
However, I appreciate the other features of the Graphics Pack and the quality of the elements. It would be great if Motioncan could address this resizing issue in the future, as it would significantly enhance the package’s usability.
Thank you for considering my feedback, and I hope to see improvements that will make this product even more valuable for creators like myself.
Hello! Thanks for your feedback!
Could you contact us via the contact form on our profile page: https://videohive.net/user/motioncan and provide some examples of the animations you are talking about? This way we can better understand the problem!
Thank you so much!
Best Regards, Motioncan
Good morning I have bought this package but the truth is that it uninstalls every time I close After Effects and I have to reinstall it and when I do I get this error (UNABLE TO EXECUTE SCRIPT AT LINE 3. MOTION_BRO_PAL IS UNDEFINED)....the truth is very frustrating that it cannot be accessed and I have to do something so that it doesn’t work after all. I would like to be able to fix it as it is a very powerful package. Thank you
Hello! Please, contact me through my profile page: https://videohive.net/user/motioncan
And write information about which version of After Effects you are using, and have you updated Motion Bro to the latest version?
Thank you!
Hi, I cant install this for AfterEffects 2020, it does not appear in the application. It says it is compatible with AE2020 ?
Hello! Please update your After Effects to version 2021 or higher! Thank you!
Hello, i have purchased it, after downloading the toko graphics the plugin asked me to enter the purchased code, when i get back to the downloads i did not find it there. can you please help with that i need it urgently to complete my work.
Hello! You can download the code from the Download page: https://videohive.net/downloads
AccessDenied
<Message>Access denied</Message>
</Error>”
Hello!
Are you downloading the package from the downloads page? Does this error occur in your browser?
Thank you!
Good evening, when I bought the license it was for the two Adobe apps: After Effects and Adobe Premiere. This week I had to format my computer and download it again, but I can’t install it in Adobe Premiere. Please correct this error.
Hello!
The version you purchased works in After Effects (via the Motion Bro extension) and also has Mogrt files that work through the Essential Graphics Panel.
You can use Toko 4.2 in Premiere Pro through the Essential Graphics Panel (This version has always worked through the Essential Graphics Panel), watch this video: https://youtu.be/oQ_c8fIN6DE
But if you want to use Toko in Premiere Pro through our Motion Bro extension, you need to buy the special version of the pack for Premiere Pro: https://videohive.net/item/graphics-pack-for-premiere-pro/30120633
Originally, when Motion Bro didn’t support Premiere Pro, there was only this version for After Effects + MOGRTs files (as a bonus for Essential Graphics Panel).
In 2021, we completed Motion Bro for Premiere Pro, and therefore we reworked mogrt files into a special version. So if you want to use Toko Graphics in Premiere Pro via an extension, you need a special version
Let me know if you have any questions! Thank you!
Hey, thanks so much for a great product. I’ve been using it for years on Motion Bro 3 and just upgraded to Motion Bro 4. Unfortunately when trying to install the .mbr file for the new plugin the installation stalls at 46%. This has happened 3-4 times with multiple restarts of the After Effects app as well as my entire computer. I even re-downloaded to see if there was an issue on that end as well. Any idea what could be causing this?
Hello!
We have already fixed this in the new version, please download the latest version of the plugin from our website: https://motionbro.com/help/how-to-install-the-motion-bro-plugin-without-creative-cloud-desktop/
Let me know if you have any questions! Thank you so much!
Hellow. Please tell me how to install the v4.0
Hello! Please watch this video tutorial: https://youtu.be/m9MklOytf1U
Let me know if you have any questions! Thank you!
Hi there,
I’m unable to activate the product after the Motion Bro 4 update. It refuses to take the license code. What is that?
Hello! I answered your email!
Hi there, I updated Motion Bro to v. 4.0, then downloaded Graphics Pack to v. 4.2, but when I dragged the .MBR file to install the plugin, my Item Purchase Code is not working. I used the purchase code .TXT and the .PDF file each. Any idea what the issue is??
Hello! Please, contact me through my profile page: https://videohive.net/user/motioncan And i will help you!
Thank you!
I was notified of an update today (12-6-23), but the last entry in the change log is for 4.1 (01-04-2021). Can you please update the change log with details of what has changed? Thanks Nick
Hello! Yes, we’ve added a description of the new version to the changelog!
Also, to use the new version of Toko, you need to update Motion Bro to version 4: https://youtu.be/m9MklOytf1U
Let me know if you have any questions! Thank you!
I bought this plugin for After but I didn’t receive the verification code, and it doesn’t work in After. I need help with the installation.