150 comments found.
the new transition are amazing, brilhant !!!, thanks
Thank you!
Why does this often fail to open? Sometimes when I open atomx, it will display a gray blank, with nothing in it, and added effects that often cause rendering to get stuck and cannot finish properly? I am using the m1 max macbook pro
Hi! Contact us via mail – basepackagehelp@gmail.com
Great plugin! The only thing I would like to wish is that after the update it would be easier to apply new transitions. For now, I use the old transitions to save time. Definitely happy with the plugin!
Hi! Thank you for review! We know that new transitions are not easy and fast to use, but unfortunately Premiere Pro doesn’t yet allow you to make this system better, so we saved old transitions as well
Hi there, Replace Media Not working (drag and can’t drop) on Mac Studio. Premiere Pro 2023 Note: I followed the link on Aniom website. Any solution Plz
Hello! Contact us via mail basepackagehelp@gmail.com
Many thanks For your help its working now 
I’m not been able to use Transitions (NEW), as I drag and drop them on the scene but it ask me to replace with files from explorer, Transition (OLD) works fine, just and drag and drop
Hello! Please watch a new tutorial which is included in archive
Got it, is there any way to make them load faster? specially titles, I use like 8-10 titles per video and it becomes extremely slow
Check GPU support
Hi I have the problem with the Mac Studio like the others here with the currently unavailable on macOS. I followed the instruction ( Hello! Please follow this instruction for Mac OS – https://help.aniom.net/atomx-extension/troubleshooting/unable-to-apply-transitions-in-premiere-pro#solution-for-mac-os) and all new effects work but all old ones like Light Leaks etc don’t work. Nothing happens on the timeline. What can I do?
Translated with www.DeepL.com/Translator (free version)
Hello! Please contact us via email basepackagehelp@gmail.com
Est-il permis d’utiliser ce produit dans un Adobe premier pro 2021 sans licence ? car rJ’ai eu des difficultés d’instalation final du pack après le telechargement les extensions j’ai essayé de faire glisser le dossier de la bibliothèque de base sans aucun résultat ils m’ont écrit que le chemin du fichier est trop long raccourcir le chemin du répertoire réessayer ; je veux savoir il est ou le problème pour finaliser l instalation j ai pas arriver a l’etape d ecrire l email et le code d achat sa fait 5 jours maintenant sans aucun resultat svp reponds moi par ce que je suis pressè d’utiliser le pack .
I had a formatted computer on which the plug-in purchased from you “BASE | Transitions and Motion Graphics for Premiere Pro” was installed. On a new system, when I try to use the purchase code, I cannot install this plugin. Error: “Write to support and try again later”
Can you help me? Item ID: 29733181
False alarm, I entered the purchase code incorrectly
Sorry.
Okay, cool 
I get the error ’’Strange error: DCLICK: Error: UNknown error exception’’ what is the solution for this and I can’t use any newly added transition effects.
Hello! Which version of Premiere Pro do you have?
I also tried it in the 2019-2020 version.
Contact us via mail please basepackagehelp@gmail.com
i’m wanna add color my video but the plugin show me alert ‘currently unavailable on macos’. moreover, ‘replace me – resizable transitions for premiere pro’ alert on all transitions. can you help me?
Hello! Please follow this instruction for Mac OS – https://help.aniom.net/atomx-extension/troubleshooting/unable-to-apply-transitions-in-premiere-pro#solution-for-mac-os
About problem with transitions. Contact us via mail basepackagehelp@gmail.com or learn video tutorial
I had difficulties installing the pack after extensions I tried to drag the base library folder without any results they wrote me that the file path is too long shorten the directory path try again ??
Hello! Please contact us via email basepackagehelp@gmail.com
Est-il permis d’utiliser ce produit dans un Adobe premier pro 2021 sans licence ?
No, please update Premiere Pro to CC2022 or above
ukey je vais essayer merci d avance
jai essayer avec adobe premier pro 2021 /2022 sans aucun solution le meme probleme malheureusement ??? LE PROBLEME c est que fichier que je dois glisser est trop long il ont repondu que je dois raccourcir le chemin du répertoire et réessayer
So did you tried to change the path?
I tried but there is no solution because the file is too long if I override or modify the file to drag it to the library it does not work because at the bottom of the file there is data
Hello, in the package some folders are not present at all. For example, the new trasitions. In AtomX I can look at the preview, but when I want to use it I get an error message. I have looked at the folders. The folders with the preview videos are all there, but the folders with MOGRT are not there!
Hello! Contact us via mail – basepackagehelp@gmail.com
1 : je veux acheter l’article mais le prix pour nous les africains c est un peu chere pouvez vous m informer est ce que il y a un remise au prix a l’occasion de fin d annèè ou nn ?
2: ce qui concerne les elements graphique est ce que je peux modifer les taux sur les courbes par exemple si il y a un elements de 80% je veus modifier le taux de pourcentage est ce que les courbes et les lignes ils vont etre changè automatiquement ou bien non je peus pas modifier les elements graphics ?
Hello! 1. The discount ended a couple of weeks ago. Unfortunately, a new price reduction is not yet planned. 2. Of course, you can change all graphic elements. If you are talking about infographics, then of course all values can be changed
the new tranistions are not applying in my case.. i have new version 22.4.0 build 57 .. its just not happening
Hello! Contact us via mail – basepackagehelp@gmail.com
youtube supert hanks overlay will be added?
Hello! We recently updated the package, no updates with new elements are planned in the near future
Hello, i have problem with social media animations, when im adding to premiere there is Run script error “Uncaught exception”, can I get some help?
Hello! Contact us via mail – basepackagehelp@gmail.com. We will solve you problem
I’ve installed the update and I really like the new transitions. but I have problem to use it. First, I can’t drag and drop like with old transitions. Second, when I double-click it there is an unknown error with the description “Strange error: DCLICK: Error: Unknown error exception”. How can I use the new transition?
Hello! Drag&drop is not available for new transitions. In order to apply the new transitions you need to select the track with your clips are on (for example, V1) or select the clips themselves. If you still have difficulties, contact us via mail – basepackagehelp@gmail.com. We will explain in more detail how to use them.
I just updated to 3.0.7 There are a bunch of new items but not the 6 new categories(interface items, infographics etc). Where can I find these?
Hello! Have you downloaded the archive here https://videohive.net/downloads ?
Hello, I had to reset my computer so I am having activation problem after format. I get a warning that my purchase code is invalid.
Hello! Contact us via mail – basepackagehelp@gmail.com
Hi Guys, so having just purchased this as soon as I add any transitions to any Premier, it crashes the PC, giving me a watchdog violation blue screen error, I have updated and reinstalled all drivers and firmware for everything on the machine thinking it was something else but after now reinstalling premier it was working fine until I opened the Atom Extension and the added a transition, instant blue screen error ? any help would be appreciated
Hello! Contact us via mail – basepackagehelp@gmail.com