Hello. Let’s try to fix the problems you listed. 1. This project uses the Open Sans font static version, it can be downloaded here https://fonts.google.com/specimen/Open+Sans?query=open+sans. This version contains the complete 897 character set. If it still does not support Arabic, we will support Arabic for you. 2. Reflections are implemented for all 3D objects placed in the 3D Element (_e1 layer). You can unlock this layer and add your own 3D objects. By default, this layer is blocked, as such intervention may be difficult for users with little experience. 3. Background images can be changed in several places. The easiest way is to open the Edit folder in the Projects panel. This folder contains the composition “Replace Thematic Image Here”, intended for changing the thematic image. If you want to change the background image globally, find the “Back Blur” composition in the Common folder and place your background image there. For other support issues, especially Arabic support, please contact martyn3d@gmail.com

Hello. This happened because the project requires the use of the ELEMENT 3D V2 plugin from Video Copilot. This is emphasized in the project description. So, when opening the project, you should have seen a window indicating that you don’t have this plugin.

The fact is that you can get real 3D in two ways: either using the ELEMENT 3D V2 plugin, or using the Cinema 4D renderer. Using ELEMENT 3D V2 gives a gain in rendering speed, but requires the purchase of a plugin. Cinema 4D renderer is several times slower, but is native to After Effects. I have a similar Classic 3D Columns project in my portfolio that does not require ELEMENT 3D V2 https://videohive.net/item/3d-columns-no-plugins/40947199.

You can email me at martyn3d@gmail.com for help installing and using the ELEMENT 3D V2 plugin.

Yes, the maximum number of candidates is 10. Added in the description. Thank you.