77 comments found.
No you did not. Actually I am disappointed in you. I sent quite a few emails and you did not reply. Very poor support. I already requested a refund.
How do I undo a color correction preset?
Hello,
Please check your email, because I have answered to you a few weeks ago 
Hi, I sent you an email. I am getting invalid code error. Please help. Thanks.
Installation stopped at 73% and did not continue. I restarted my computer and tried again. Now I am getting an invalid code error.
Hello,
Please check your email, because I have answered to you a few weeks ago
No you did not. Actually I am disappointed in you. I sent quite a few emails and you did not reply. Very poor support. I already requested a refund.
HI im having trouble dragging the youtube pack onto atom it keeps saying its not the correct file i put in
hello?
Hello,
Please check your email, because I have answered to you a few weeks ago
I buy this today!
1. When can I change a instagram profile picture?
2. All elements are added, but transitions are not. I click twice, it loads and nothing appears.
Hello, Thank you for purchasing my product! Please contact me by this email – nickchvalun@gmail.com
Found a bug in your template. “13. Creative Lower Thirds” #1 Same Rose… the “Rose” can not be enlarged over 100.
Hello, Thank you for purchasing my product and for reporting about the bug! We will fix it on this week and you will receive a notification of your email.
Kind regards
Hello i bought today. biu i can’t install atomx_3.0.5.zxp in window os. my email is help@tonny.net.
Hello,
Thank you for purchasing my product!
Please check your email because I have sent you a message a few minutes ago
Hey Nick please reply to your email. It’s been 3 days but shame my mail: aerdalsahin@gmail.com
Hello,
Please check your email, because I have answered to you a few weeks ago
This is a great package. I have found a few things in the workflow unusual and could not work out, but after contacting Nick via email he responds very quickly and has always given me an easy solution to get things working. Very good customer service, and a great package. Amazing to have the ability to add AE level graphics in Premier without switching apps – hope there will be plenty more Premiere stuff going forward! Top job Nick!
Hello,
Thank you for purchasing my product and for this kind words
Hello Nick, sent you an email yesterday asking how I can change the pictures on the 03. Next video, that also applies to other items I have not found a way to change some images on some parts, hope to hear back from you soon.
Any help on this?
Hello, Thank you for purchasing my product!
We are working right now on fixing this problem, because we don’t want to create a mogrt files for Premiere Pro CC 2021 ( which supports changing the footages inside of the PP) and we are re-creating now all animations inside of Premiere so all users which have CC 2019-2020 versions installed can also change the footages in this elements.
The pack will be updated on the upcoming week or maybe on this weekends.
Hi Nick. I’m trying to use Callouts in Premiere Pro. They come in with the text box at maximum width (1700px). I cannot put in a longer words that what is preset, and they are fairly short. Furthermore, when I attempt to lengthen the rectangle it drops back even further – from 1700 pix down to 500px, and gets stuck – then I cannot get it back up past 500px at all. Seems very buggy? Do you have a solution? Running V15.1 on mac.
Hello, Thank you for purchasing my product! Please contact me by this email – nickchvalun@gmail.com
How can I preview your Youtube Pack – Transitions by using AtomX extension in Premiere Pro? Thank you.
Hello, Thank you for purchasing my product!
Please check this short video tutorial: https://www.youtube.com/watch?v=gi31dOUkQXsIf you will have any additional questions or need my support please contact me by this email – nickchvalun@gmail.com
I just installed the pack and when I try to apply opener. It does weird things to my PC like my windows start bar pops up and the chat history window as well Opener is not applied and is not showing in timeline
I sent you an email last night. @Nick_Chvalun Could you please get back to me as soon as you can
Hello,
Thank you for purchasing my product!
Please check your email because I have sent you a message a few seconds ago
Hello ! thanks a lot for this package ! one question, a AE version planned for the future? thanks guy
Hello,
Thank you for purchasing my product and for awesome rate!
Yes, we are working on this right now
you think to make another pack for AE or put this pack compatible? thankkkkkkkssssssss boiiiiiii
It will be a separate template but after releasing it you can contact me and I will make a discount for you
owwwwwwwwwwww niceeeeeeee ahah ! I’m looking forward to it
i cant install the extension, :Installation failed because the extension is not compatible with the installed applications.
Hello, Thank you for purchasing my product! Please can you use this zxp installer – https://aescripts.com/learn/zxp-installer/
Now everything will works great! Feel free to contact me if you will have any additional questions by this email – nickchvalun@gmail.com
Hi Nick,
Recently, I purchased your YouTube Pack. When I apply any element like lower third, PP becomes very sluggish. behaves weird. Again, on retrying to render it, it takes 3 to 4 hrs even to render 10-15 min click. I am using 1080 HD timeline.
I have 8GB RAM and 2.3 GHZ system. Please help me out.
Also, transitions are not working properly as during transition it displays the bundled images/video instead of the the video being edited.
Also sent you an email but didn’t receive any reply yet.
Thanks, Ritesh Saw
Hello, Thank you for purchasing my product!
Please can you send me a short screencast on the errors which you have founded in transitions by this email – nickchvalun@gmail.com
Hello! How can I change the avatar in comment items? In the latest version of the premiere, this functionality has been added. Will the pack be updated?
Hello,
Thank you for purchasing my product!
Yes, we are working on this right now
You will receive a notification from Envato when the new version will be released.
Excellent! Is there information how long to wait? Thanks for your work!
It will be updated on the upcoming week!
Great!
The template just was updated! Please download it again but please note that the ability to change footages support Premiere Pro 2021 and above.
Hello, can you upgrade this pack to a plugin version? I have purchased this pack, but I don’t like it because it is not as simple as the plugin version. Thank you
Hello, We just have uploaded the big update of the YouTube Pack which now supports AtomX extension and included 900 new elements. Also now all the missing files errors was fixed.
You will find a short video tutorial how to install it and customize elements inside of the zip file.
Please download it again from Videohive.
If you will have any questions please contact me by this email – nickchvalun@gmail.com
Hello, transitions in Premier Pro 2020 do not work, I can add it to timeline, but nothing happens. In the Premiere Pro 2018 it worked fine. Since I have PP 2020, I am stuck. Do you know of any workaround or solution for this problem in 2020?
Hello, Thank you for purchasing my template! Please contact me by this email and I will help you – nickchvalun@gmail.com
Hello, We just have uploaded the big update of the YouTube Pack which now supports AtomX extension and included 900 new elements. Also now all the missing files errors was fixed.
You will find a short video tutorial how to install it and customize elements inside of the zip file.
Please download it again from Videohive.
If you will have any questions please contact me by this email – nickchvalun@gmail.com
Hi, as lot of people, where I try to open transitions file to resave it, I have a generic error during locate file process.
How can I solve this problem ?
I found the solution, the PATH of specific file is too long (destination + filename) so Windows doesn’t work correctly. I just made another tree structure for all files and it works.
Hello, We just have uploaded the big update of the YouTube Pack which now supports AtomX extension and included 900 new elements. Also now all the missing files errors was fixed.
You will find a short video tutorial how to install it and customize elements inside of the zip file.
Please download it again from Videohive.
If you will have any questions please contact me by this email – nickchvalun@gmail.com
