239 comments found.
Hi. I need 4.0 version. Because I use Premiere 2020. I sent you an email about this.
Hello! Please, contact me through my profile page: https://videohive.net/user/motioncan
Thank you!
Wish you would make up your ef’ing mind which name you’re going by, VideoLancer, Motioncan, Motion Bro?
VideoLancer and Motioncan are different authors 
Hi. Non of the files work now. I get the error box ‘Motion graphics template is corrupt’. That’s on every thing i try to apply from motion bro 3.2.1. Please advise?
Hello! Please, contact me through my profile page: https://videohive.net/user/motioncan
Thank you!
Hi, please tell me how is the Update Process, I have the Toko Pack 4.0. Do I have to download the complete package again? and reinstall?
Toko
Hey!
If you are using Premiere Pro 2021 then you better update the pack, because we added new features and also fixed bugs.
But if you are using Premiere Pro 2020 then you do not need to update, since the new version of the project only works on versions 2021 and higher.
Thank you!
Hi I purchased the graphic pack over a week ago but I am getting a 651 error so I can’t open anything, the titles, transition, lower thirds they all giving me a 651 error, any help will be highly appreciated, thank you all in advance
Hello!
I think that the error occurs due to the fact that the updated files (some categories such as Typography, Social Media, Titles, Lower Thirds, Big Titles, Kinetic Titles, Call-Outs, Infographics, Devices and Logo Reveals) have been updated and improved for Premiere Pro 2021, which means that you need Premiere Pro 2021 for these files.
We are sorry that files for version 2021 do not work in versions below (but they added a lot of new controllers and functions, for example, changing placeholders directly through the Essential Graphics panel)
If you do not want to update to the latest version 2021 (with new functions) we can send you the files of the old version. Let me know what you think!
Let me know if I can help you somehow! Thank you!
Hi Leo!
I contacted you already but still no response. Can you please help me with this one? error message (651 error: Unknown error exception)
Thank you!
Hey! I replied to your email!
Thank you!
Dear motioncan,
I am really enjoying your work but for some reason I cant use the text transition or I dont seem to understand how to make it work even after watching the tutorial clip. I really need help with how to use that. Thanks
Hello! Please, contact me through my profile page: https://videohive.net/user/motioncan
Thank you!
Hi There – I’ve just purchased the latest version but its says its not compatible with my version of premiere (14.9) despite the site saying it works with Premiere 2020. Could you send me a version that is compatible instead? Many thanks.
Hello! Please, contact me through my profile page: https://videohive.net/user/motioncan
And I’ll send you the version you need! Thank you!
Hi, after installing the package, i’ve got the message “script alert 651 Error: Unknown error exception”, when I try to apply some elements like titles. Can you help me, please?
Hello!
The error occurs due to the fact that the updated files (some categories such as Typography, Social Media, Titles, Lower Thirds, Big Titles, Kinetic Titles, Call-Outs, Infographics, Devices and Logo Reveals) have been updated and improved for Premiere Pro 2021, which means that you need Premiere Pro 2021 for these files.
We are sorry that files for version 2021 do not work in versions below (but they added a lot of new controllers and functions, for example, changing placeholders directly through the Essential Graphics panel)
If you do not want to update to the latest version 2021 (with new functions) we can send you the files of the old version. Let me know what you think!
Let me know if I can help you somehow! Thank you!
There is a bug in Toko Title_68, the position of Text C (x and y) moves the entire title rather than the specific Text C title.
Hello!
It’s not a bug. Since Text A and B are anchored to text C, it moves them as well. If you want to move text C away from text A and B, you just need to move Text A and B. And then use text C to adjust the center position of the entire title!
Contact me at this email if you have any problems: motioncanconnect@yandex.ru
Thank you!
Best Regards, Motioncan
Hello!
sCRİPT ALERT 651 !! The latest project version 4.1 works with Premiere Pro 2021.
But if you are using the 2020 version, we can send you the previous version of the project 4.0
I NEED PROJECTS 4.0
Hello!
Please, contact me through my profile page: https://videohive.net/user/motioncan
And I’ll send you the version you need!
Thank you!
Hello I bought the effects for premire pro. But for logo reveals, Social Media and other elements I get an 651: Error Unknown Error Exception. Why?
Hello!
The error occurs due to the fact that the updated files (some categories such as Typography, Social Media, Titles, Lower Thirds, Big Titles, Kinetic Titles, Call-Outs, Infographics, Devices and Logo Reveals) have been updated and improved for Premiere Pro 2021, which means that you need Premiere Pro 2021 for these files.
We are sorry that files for version 2021 do not work in versions below (but they added a lot of new controllers and functions, for example, changing placeholders directly through the Essential Graphics panel)
If you do not want to update to the latest version 2021 (with new functions) we can send you the files of the old version. Let me know what you think!
Let me know if I can help you somehow! Thank you!
Is there any way to Change Colors for all resources/items before applying on Timeline and save for future use?
Hello!
You can pre-configure the mogrt file through After Effects, and then add the already customized animation through the Motion Bro!
If you have any questions, please contact me at this email: motioncanconnect@yandex.ru
Thank you!
So I purchased this pack today, and it was working perfectly fine, for about 15 minutes. Now, for any graphic I want to add to the timeline, whenever I click apply, it gives a “script alert 651 Error: Unknown error exception”. Why is this and can I get some help. Using Premiere Pro 2020 (windows)
Hello!
The latest project version 4.1 works with Premiere Pro 2021.
But if you are using the 2020 version, we can send you the previous version of the project 4.0
Let me know if you have any questions!
Thank you!
yes please, I very much need that version of the pack
I have “Null is not object” error, please help me.
Hello, Im gonna reset my pc. How can I Activate my License again?
Hello!
Just enter your license code into the extension again and it will work!
If that doesn’t help, please contact me at this mail: motioncanconnect@yandex.ru
Thank you!
Hello, will it work on CC 2020 version?
Hello!
The latest project version 4.1 works with Premiere Pro 2021.
But if you are using the 2020 version, we can send you the previous version of the project 4.0
Let me know if you have any questions!
Thank you!
Is there a way to change the length of gradients and backgrounds? There’s a gradient background I need to last 90 seconds and the default is 59 seconds. I don’t need a workaround solution, I just need to know if there’s a length setting I’m missing. I realize I can time-stretch it out, but that gives it a jerky look, and doing the manual loop by dissolving between two copies of the clip isn’t always smooth.
A shout-out to Leo, Sergei and the MotionCan team for going the extra mile in solving my installation issues. Truly exceptional support.
Thank you very much!
There was an update today. Is there a place we can see what changed?
Hello!
You can go to the project description, and at the very bottom there will be a changelog.
I can also duplicate this here:
Update 4.1 (01-04-2021) • Added support for Premiere Pro 2021. • Added the function to change placeholders directly in Premiere Pro. • Added many controllers to adjust the position of each text. • Added group customization controllers for more precise customization (For Typography, Infographics, Devices) • Many bugs fixed. • Improved optimization. • Redesigned all categories.
Sounds like a great update. Thanks!
