64 comments found.
Call Out 04’s “Content Position” scales the content instead of adjusts its position. I think that’s a mistake?
I’m trying to move the dot over to the left side of the text content. I’m able to do this by moving the line and the text to the right side, but there is not enough room on the right for my text. So I wanted to move the content position more towards the left, but I can’t figure out how. I hope you know what I mean…
Hey DKwan,
My name is Denis, I’ll be happy to help you. Can you please send me an email aquavitaelabel@gmail.com and I’ll record a simple video tutorial on how to fix it!
Best, Denis
Hi! I just downloaded the latest version and there is an error with “Call Out 03”. I tried different projects and computers. “Unable to import. Bad format (unreadable)”
Hello,
Thank you for contacting me!
Did you downloaded the latest version of AE or the latest version of this template? Which versions of AE you’ve tried?
You can answer me here or send me an email (I answer a bit quicker there): aquavitaelabel@gmail.com
Thanks, Denis
is this purchase forever usage or what? I don’t understand the license
Hello,
You can use it in one end product.
Thanks, Denis
Will this work with an imported CSV file?
Hello, no unfortunately. Using this template you’ll need adjust all data setting manually (using controllers for data).
Can I use data from csv file in Circle and Charts?
Hello, no unfortunately, you’ll need to insert a data manually.
CSV feature realized only in this template, https://videohive.net/item/statistics-corporate-csv-data-driven-infographics/31841849
But, you can’t add your csv files, you’ll need to edit existing csv files. So, inserting data will be not in after effects directly, but in a csv file.
Does this have a time lapse option where data changes year-over-year?
Hello, no unfortunately.
I want to use the template in youtube videos. Will this be a one time purchase or must I stay subscribed to use for future videos?
Hello Keoni,
Regular license is one time license that you can use for the series of video.
You can also find something similar on Envato Elements in order to get multiple use license in the any project.
Thanks, Denis
Hi! I’m an AE beginner, but I can’t seem to have the properties section where I can edit the values like in the demo video?
Here’s a screenshot using AE 2021: https://imgur.com/a/itoOvDM
Am I doing something wrong?
Hello,
You need to open an essential graphics panel.
Go to the dropdown menu “Window” on the top, then select “Essential Graphics” and click right mouse on it.
Please, let me know if you have any questions!
Thanks, Denis
Hi, I’m really impressed with this, but do you have any idea why the pins and captions aren’t showing up on the map?
Hello,
Thank you for contacting me!
Actually, I’m not sure that understanding you correctly. If you could send me a screenshot of your problem on the email, that would be very helpful and I’ll able to help you faster.
aquavitaelabel@gmail.comThank you, Denis
sorry, just figured out that the pins are a seperate AE file. 
Yes, you’re right! 
Is it possible to get rid of the % sign to show the numbers in the bar graph (I am using vertical bar graph 3, and would like to show the numerical value of the bar, but not as percentage).
Great project. thanks
Hello, thank you!
Yes, it’s possible.
Can you send me an email: aquavitaelabel@gmail.com
I’ll record a video tutorial on how to do this.
Thanks, Denis
Thanks. Worked like a charm. Great service
Thanks a lot! 
Hi, i’m interested in this package, however I’d like to see what are the variables we can edit, and also how are the data inserted. (manual input or csv and json files?). DO you have some tutorial videos available somewhere so i can get a better picture. Thanks
Hello, yes!
Can you send me an email and I’ll send you a tutorial from this package.
aquavitaelabel@gmail.comThanks, Denis
Thanks I have sent you an email
Highly recommend this infographics bundle, its easy to break up the individual layer for usage to export on Alpha channel. The infographics allow changing of colours to present something that looks totally different. Easy to use and flexible pack.
My AF skills are limited, the author offered to record a tutorial to teach me how to create what I desire. Very impressed by his quick respond and helpfulness. He even helped me create a map that was not in the pack.
Denis wish you great sale for this infographics pack!
Hey Dawn,
Thank you for much for your review, really appreciate it!
Thanks, Denis
hi there, im a very basic after effects user. Thats why i can only purchase items with videotutorials, This item comes with some of help on how to use it? Thanks for the response
Hi there,
Yes, this template comes with video tutorial on how to use charts.
Also, we’re providing support and if you have any questions you can ask questions via email: aquavitaelabel@gmail.com
Best, Denis
Hello,
First let me say Great project! I have a question, is it possible to change the % value? Instead from the Max being 100%... in could be 40% the max value for example and i will set my value control at 35% and have this 5% difference.
Hope I didnt confuse you
Thanks in advance
Hello,
Thank you!
Okay, I’m not sure that you’ll be able to make it yourself, but if you want you can contact me via email: aquavitaelabel@gmail.com
And I’ll be happy to help you to make this customization for free.
Just send me a list of charts you need to customize.
Thank you, Denis
Hi. Thanks, i have send you the mail
Hey, I haven’t received it yet. Please check it.
really? I send another one now. Thanks
Got it, thanks!
Hei, this is cool. I have just bought it. However I need to know visually what ae project is what style, I other words I need to browse preview of these items. I already now know what I want to use ( based on preview video here at videohive ) and I do not have time to open all of these hundreds different ae projects.. Please help!
Hello?!
Hello Pekkizz,
Thank you for contacting me and sorry for the late answer.
Please, use this catalogue to find needed charts:
http://aqtemplates.com/infographicmaker/Thanks, Denis
great Denis – thanks!
You’re welcome! 
Hello,
I’m curious, can you have a percentage gauge, say, for a longer video (45 or more minutes) that dynamically changes? For instance, I have a Spinning channel on YouTube, and I would like to add a percentage gauge that changes according to the amount of resistance a rider is supposed to have on their bike. Can I have it shift in real time as I tell them to lower or raise their resistance? Thanks. Jeff
Hey Jeff,
Thank you for your question.
In theory it’s possible. If you’re not a beginner in an After Effects you can customize it to your needs yourself, but it’s isn’t a standard way of usage this project.
Also, If you want I can make some custom charts for your needs.
Thanks, Denis
I am not a beginner, per se, but rather let’s say just above beginner. I might take you up on the custom aspect. I am starting to film the classes next week for launch in the new year, so no hurry. Out of curiosity, do you have any experience with 3D models in AE or Blender?
Awesome, please let me know if you’ll have any questions!
Here is an email: aquavitaelabel@gmail.com
Yes, I’m working with 3d objects in Cinema 4D and often use them in my projects (inside AE).
Hi, I have a problem with the call-out templates. When I try to animate the position keyframes of the dot via the master properties it get’s thrown off by the time remap of the pre-comp. Do you have a sollution for that? Thank you!
Hello,
Yes, unfortunately if want to animate only point (target) you need to switch off time remapping — top dropdown menu “Layer” – “Time” – uncheck “Enable time remapping”.
It’s an After Effects limitation, unfortunately.
Thanks, Denis
Hi, where can I find the elements catalogue? (there is one for the simple infographic pack, but not for this one)
Also I can’t find graphs with big numbers, perhaps I bought the wrong pack (I should have bought the simple infographic to get these resources?)
Hello,
I’ve answered on your mail already, thank you for contacting me!
Yeah, we’re working on a html catalogue right now, it will be available soon.
Thanks, Denis
hi, i wanted to change the content position ot a Call Out 04 grafik. i made key frames ( Design settings) but it dont work, Isnt this possible? greetings and THx
Hello!
Yes, it’s possible, can you please record a screencast or send me a screenshot with explanation what are you trying to achieve and I’ll record a video tutorial for you.
Please, send you files on email: aquavitaelabel@gmail.com
Thanks, Denis
I need to write over 1 million into the pie chart, but it seems to have a limit. How can i go over this? Thx.
Hello,
Yeah, a slider on the essential graphics panel has limit in 1000000 digits (it isn’t template limit, it’s an AE slider control limit).
So, what you can do in this situation?
As a variant you can set up value to 1 or 2 or 5 and increase decimal places setting to 6 in order to add 6 zeros. In this case value will be separated with zeros via dot.
The second way is contact with me via email and I’ll create and send you a custom version of pie chart for your purpose.
aquavitaelabel@gmail.comThank you!
ok, i resolved by writing 20mln. But i have another question for the “graph 01” project. I need to use million instead of thousand (k) in the left values. Also i need some corrections to the layout. Can i send you an example of what i need? Thx.
Sure, feel free to contact me via email which I sent in order to ask questions about template or if you want to get support!
Ok i sent the mail, but in the meantime i found a solution. Thx anyway.
Hello! Thanks for updating and glad you find a solution! Anyway, I’ve sent you an answer on email.
Thanks, Denis