63 comments found.
Amazing work, have sent you an email as currently need some help compiling the intro
I am getting errors with AE 2019 and 2020. The film reel is missing in AE 2019 but not 2020.
Hello, thank you very much for this great video!
There seems to be a big compatibility issue with the 2023 version of After effect. Indeed, the “Ray tracing 3d” rendering is no longer available on the new proposed versions of Adobe and changing the composition settings from the default 3D rendering to “Cinema 4D” simply closes the application. As if something bad had happened.
Tried on different windows computers… What to do?
EDIT: The bug was fixed this morning on the Aftereffect 23.1 version. Problem solved, everything works
Hey, first of all I want to say that the template looks great, unfortunately I have only one problem: I can’t render it. When I render, the first 2-4 seconds render normally within 2-3 minutes, but around the 4-5 second mark, the program stops rendering and just stops. I have let After Effects render for 11 hours now and nothing has happened and I just have a freeze frame. (I also moved the After Effects file to an external hard drive and put the location for the video on my internal hard drive).
My graphics card: NVIDIA GeForce RTX 3060
My CPU: Intel Core i5 - 10400 F
My After Effects version: After Effects (22.5)
Edit: I also change the render from classic 3D to Cinema 4D
Please help me!
Thanks for your purchase! I just rendered this template in 1 Hour and 32 minutes on a Dell laptop running AE 18.0.0 (Build 39) with an Intel Core i7-7700HQ CPU, 16 GB RAM, 64-bit OS, Windows 10 Home Edition. Please render via the Render Queue inside of AE instead of Media Encoder, as ME will not render the 3D geometry of the text. 
hello i just bought this and wondered why it wasnt working correctly ….. Adobe 15.1.2 is no longer availabe and not supported . How can this be resolved ? If its not possible please can you refund me
Thanks for your purchase! In the “Edit Logo Here” composition, go to Composition > Composition Settings > 3D Renderer and change from Ray-traced 3D to CINEMA 4D.
Hello i will close my request its fully working now , Also how do i edit the bend of the text . And thank you for responding to me
As the above comment pointed out ray tracing is no longer available and neither is version 15.1.2 of AE. Can I please get a refund?
Thanks for your purchase! In the “Edit Logo Here” composition, go to Composition > Composition Settings > 3D Renderer and change from Ray-traced 3D to CINEMA 4D.
Hey there I’ve just purchased this and am just seeing now that its not compatible with the current after effects version I see that in some comments you’ve recommended people to download AE CC(15.1.2) however this isn’t available either. The background has loaded in but nothing else does and the text that does come up is just a default font with just a white and black color. This graphic looks really cool hopefully this all works out and I can use it in my project
After going into adobes files and changing a few things I got the Ray tracing 3d to work. You may want to look at updating this package in the future though because its going to become unsable soon to those that dont have access to older adobe software 
Hello friends, how can I change the color of the letters. Please Help me. Best regards
Thanks for your purchase! In the composition labeled “01 EDIT LOGO HERE”, click the ‘Shy’ switch at the top of the timeline window. This will reveal the hidden layers. Next, expand the layer labeled “Text Reflection”. Then, expand the effects controls to reveal the “Colorama” effect. You can adjust the color using the Output Cycle, or disable the effect and simply add another color effect, such as Tritone, or Tint. 
thank you very much for your reply. But I just wanted to change the text color of the second line that says “studios”. How can I do this?
Sorry, the color of the second line cannot be changed independently from the main title.
Hello Super-8. Love this graphic and bought it to use in a project – great work ! However it does not seem to work in the latest version of AE2020 and Adobe won’t go back to AE2018 for older versions download. How can I use this now ? Thanks for your help with this.
Thanks for your purchase! As indicated in the item description, this template is not compatible with AE2020 at the moment. However, you should be able to download AE CC(15.1.2) and open it with no problems. 
I dont have H264 codeck. How to add this?
I would appreciate a quick response. Thanks
Response sent via email. 
If you guys are selling a product it should be of great quality and customer service to the end.
Response sent via email. 
I just purchase this item. Cs6 Adobe says 21 files are missing. I cannot even edit the logo because one is not there. When I click on it, there is only a blank space. If this thing doesn’t work, I just want a refund.
Response sent via email. 
Very long render (at least 12 hour render.) 3.4G i5 40GBRAM
We consistently render this template in approx. 35 minutes on a PC running Windows Enterprise 7, Intel Core i7-6700 CPU @ 3.40GHz, 32GB RAM, 64-bit OS.
If you’re not already doing this, please render your movie to a separate hard-drive. When you render files to the same hard-drive where your project resides, you are forcing that hard-drive to perform two operations simultaneously: read and write. While this doesn’t lead to render times that are twice as slow, it does lead to reduced render times. Instead, try using one hard drive to run the program with assets and another hard drive to render the finished video. 
Can someone tell me how to swap out the galaxy background video with the sunrise video background. I sent an email to support over a week ago and still no reply. Thank you!
Thank you for your purchase and we’re sorry for the delay in our response. In the project folder labeled “01 EDIT LOGO HERE” there is a “Scene Control” layer. Expand the layer to reveal the controls. You will see a control for the “Space Background” and “Sky Background”. Simpy choose “On” or “Off” in the checkbox. 
can the Adobe Premiere Pro CS3 run this?
Sorry, After Effects only. 
Thanks Super-8.
Really nice work! Looks great on final render. However, be aware…..I’m running a newer 8 core iMac and render time for this was 24+ hours. Cache is good, everything’s tweaked for top run status. 24+ hours. That’s a LONG time.
Thanks again for your purchase! We consistently render this template in approx. 35 minutes on a PC running Windows Enterprise 7, Intel Core i7-6700 CPU @ 3.40GHz, 32GB RAM, 64-bit OS.
If you’re not already doing this, please render your movie to a separate hard-drive. When you render files to the same hard-drive where your project resides, you are forcing that hard-drive to perform two operations simultaneously: read and write. While this doesn’t lead to render times that are twice as slow, it does lead to reduced render times. Instead, try using one hard drive to run the program with assets and another hard drive to render the finished video. 
HOLA QUISIERA TENER GARANTÍAS SI COMPRO EL PROYECTO ME FUNCIONARA CON CC 2019,Y SI TRABAJA CON TODOS LOS IDIOMAS
Hola, esta plantilla no se ha probado en CC2019, pero sí tiene expresiones universales. 
gracias por la información,un saludo,,
de nada mi amigo 
HOLA,TENGO EL PROYECTO PERO EL PROGRAMA,QUE UTILIZO ES LA ULTIMA VERSIÓN AE,Y CUANDO LO PONGO PARA SER CONVERTIDO EN AVI,EL PROGAMA ME DICE QUE QUEDA BLOQUEADO Y NO LO PUEDO MONTAR,,UTILIZO LA VERSIÓN DE A E 2019,,
hola,otro fracaso mas,,por comprar proyectos de hace años que se crearon y no se pueden realizar con los nuevos programas de adobe,,,,hay señores de evato pongamos mas al día los proyectos que hay algunos que son de la he poca de mucho tiempo,y no engañen ha los clientes,,
Hola, por favor lee la descripción. Este elemento no es compatible con After Effects CC2019 en este momento.
bueno no hay esperanza de que se pueda hacer,,sino pediré que me rembolse la de pesas que he pagado,,
bueno con paciencia,se consigue lo que uno se propone,,le comunico,que el proyecto funciona muy bien con Ae 2019,sin cambiar el lenguaje,ya que uso el castellano de cervantino y ya lo he montado y se ve perfecto,,perdone si en algo le ofendido,,
¡No hay problema, mi amigo! Nunca me ofendí. Estoy muy contento de que el proyecto funcione para ti. ¡Gracias de nuevo! 
Hello, I bought the video, but the download only has the background “galaxy” and there is no fonttype.
Can you help me with this?
i mean, i the rar file doesn´t have 3d lettering
Hello, I purchased the Epic_Movie_Intro, but the file is not working correctly. I am using Adobe After Effects CC 2019. The file is opening but the 3D effect are not visible. I keep getting a message saying I need to add an element plug -in in order for it to work. Thank You,
Thanks for your purchase! As indicated on the item description page, this template is only compatible up to CC2018. It has not been tested in CC2019. 