Hello. How much does it cost to customize it for us? I mean to send you our logo to customize this 3D intro with it. Thank you.

I bought this item but when I tried to get the plug in, it was very expensive. What are my options now. I really want this for my business. Thank you.

I don’t have Element 3D v2 plugin please send it to me Email: info@pixeluxxe.com

Hi, I want to purchase your project but I haven’t any experience about Element 3D v2 and I haven’t had. I am gonna use your project for text. I wonder if I can handle it. Best,

Hi, great work – no question. But I need you to help us please. The big probleme – > there is no option to change/edit the light and the camera. The only thing to edit the point of view (the angle) is to set a new camera and link it to the Nullobject. but we do not find any possibility to change the light or the camera. It would helping a lot, to get help from you. Thank you.

Hi There, Im Currently using CS6 – I also dont have Element 3dv2 Plugin. Please assist

I don’t have Element 3D v2 plugin please sent to me Email: quangcaoub@gmail.com

I installed element 3d and it doesn’t work… all I see is black. Please provide refund

Perfect idea! Good luck for your sales!

Hello! Great job. You have a wonderful and professional portfolio! I wish you big sales! By the way, I’m looking for cooperation with the authors of VideoHive. If you want, you can use my music (with a watermark) in your videos. Just choose what you like. In turn, I will place a link to your work on my page (my page already has an example). If you have any questions or suggestions, just let me know . Good mood and good luck!

Hello I purchased your this video file and I have installed Element 3D file too and configured but when I open the files in Adobe After Effect CS6 its not working and nothing showing there … I need to build my video as emergency for that what I need to do ?

Hi I purchased this and it tells me it has 7 missing element files missing. I have the latest element 3d purchased and downloaded from video copilot and all my Adobe and mac software is updated.. I sent you an email yesterday. Can you guide me thru this please…

Element 3D v2 plugin how can i acquire this? info.plea2016@gmail.com

Hi, i just sent you an email to msoundar.2006@gmail.com, in case it went to junk mail folder its from: jnz@jalalzaitouni.com. please respond at the earliest possible. thanks. Jalal Zaitouni

Hi! I purchased this template two days ago and I now have problem with rendering. The render failed halfway every time. I use E3D V2.2 and AE CC 2015. Please help. Thank you.

Please I’m new to this, I can not edit it and urge me, can you please edit it? I can pay the cost I need to say: BRUNO MARIN PRODUCCIONES

I posted under the wrong purchase. i do have a question, how can I change the background to a full image background?

Hi there, I purchased the template and replaced the logo successfully no issue. I went to render the project, and I’ve been stuck on frame 9 for over an hour. I need help, I have tried multiple times and it wont render past the 9th frame. It previews just fine. Thanks

Joseph

Excellent work. =) GuitarNation

Hi, i have a problem with this template. The auto trace detection dosn’t work fine xith my vector logo. Ican’t see the values very well and Tutorial must 1080p this is so bad for you and us.