327 comments found.
I purchased this yesterday but the “Motion Graphic transition (Shape – 67 Transitions)” is missing in the zip files. I contacted you about this but you still this no reply and fix this for me.
Never mind. I figured this out.
I am having a ton of problems getting this to work on my PC. It was ok and then something happened.
Hello! Just contact us via contact form
why the image of the transition doesn’t change when I put it in the video that I edited ? need help ! information for you I use the latest adobe premiere edition
Hello! You can contact us by using contact form here and we will help you https://videohive.net/user/nitrozme
I bought the package. But how do I make the effect faster? The Position & Scale?
If I put the effect, nest and then speed up the nested track will it work?
Hey! I just need the Position & Scale effects… u had a Position & Scale motion presetes Pack?
inside this pack u will have it
i updated my iMac system to the macos Mojave 10.14.6 version and now my transition will not work in adobe premiere pro 2019. When i drag the transitions to my story board some of the pieces from the transitions are missing and will not work during the play back.
i want to know how do i make the transitions work on my new updated system?
Hello! Please contact us via contact form to solve it
where can i find the via contact form?
after buying and downloading the transitions, i installed the presets, in the preset “motion presets” i can see the “in” and “out” folder with only folders , without any preset, what can i do ?
Hello! Please contact us via contact form
Hey, Just wanted to enter my Purchase Code on my After Effects CC 2019 on Windows 10, but I have this message : “Status is not ‘200 OK’ or ‘301’ Check your internet connections or try to swith off firewall and antivirus while the code is being checked.” Could you help me please? I’ve tried to disable Windows firewall and my Avast, but still nor working. Thanks!
Hello! We can easily solve it – you need to contact us via contact form at https://videohive.net/user/nitrozme
For the new update, do we overwrite the previous ver?!! there’s a differences in folder name and sizes
Yeah you just can delete old version and use newest
Thanks
Are not there some problems with the v10 version and the files contained in the Asset folder? Pr can not synchronize some files.
You should follow Re-Save step from video tutorial to link it
Executed, but this file “TR_Grunge_Roll_Down.mp4” is still a problem (type not match)
Please contact us via contact form at profile page
Hello on your latest version there is an error message in Premiere : “The importer reported a generic error” on all MP4 files….why is this happening? I have the latest version of Premiere Pro CC
Hello! You should follow re-save Step in video tutorial to fix it. Here is link on it (you have same at ZIP in Tutorial Folder) – https://youtu.be/E7E-kSBRcUo?t=47
But i cant get passed the opening of the project. There are missing files, MP4 files, when i try to relink them, thats where the importer error message opens. So i cant even open the project. Why ? Thanks
So. Lets do step by step.
1. You UNZIPPED not on Desktop! Its important 2. You opening this file called Transition Premiere Pro.prproj and see this message https://i.imgur.com/dpD0Wvn.png 3.You press OK and then premiere pro locating media https://i.imgur.com/Wi9Vln4.png 4.Then its opened as copy of your project named ‘Transition Premiere Pro_1 https://i.imgur.com/XzOkFpT.png 5. It works
Hey, i cant find the Text presets… Where are those?
Hello! In Transitions premiere pro file .prproj you have folder Motion Presets – inside this folder you can see Motion presets and text presets
I watched your tutorial and i import motion preset but i see only folder dont have preset
Just contact us via contact form at profile page and we will send you newest version
ok
Hey it didn’t anything response from your support after I sent screenshot in email
Hello! Our developer already answer you from email night.time.vlg@gmail.com please check it
I sent you an email saying that the mogrt file is not running properly It’s been a week since I said I’d check the problem and get back to you. I have to use this preset. When will you contact me?
Hello! I saw this issue personally. Our developer will contact you with newest exclusive version of transitions mogrt in few days. Now we making new mogrt for you: thanks
hi, i’m having trouble getting the mogrt files to come in the proper resolution. I’m trying to edit in 4k but the mogrt transitions are only 1080 (it appears)
Can you please contact us via contact form at profile page
May I know Premier Pro CC 2019 13.1 supported? Other than that, there is few packages such as “Video Files”, is that contain same transition? Thank you.
Hello! Yes it’s supported, and contains same transitions
Hello, I bought the package and it tells me that I cannot open it, that it is created in a more current version than mine. I have Premier CC 2018 V. 12.0
Hello! You need to use cc2015 version or update your premiere pro to 12.2
I have an issue with using the transitions after changing clip resolution. Work fine on 1080p clips on a 1080p timeline but when i upscale my 1080 16:9 footage to 4k at 2:1 the transitions seem to mess up
Hello! You need to follow step ‘change resolution’ from video tutorial and it will works fine https://youtu.be/E7E-kSBRcUo
I contact to Support but dont get answer 
help please.
Our developer already answer you from email night.time.vlg@gmail.com
some of the items on the pack are missing when being loaded into Premiere Pro using the Transition Premiere Pro.prproj. I am using Premiere Pro 2018 v12. Another question, I do not have a GPU accelerator, should I use the “Transitions-Full HD – for AMD.prproj?
Hello! For did missing files just Follow ReSave step as in video tutorial . If you have nvidia card Just use regular prproj, If you have amd card – we recommend to use and version
Can you send me the link to that tutorial? What I have in the package is the how to use video which did not mention the resave. Thanks. I will try to use the AMD version
