Hi there, sorry to hear that. I doubt the issue is with the file as no one else including the Videohive review team has had this issue. Does it do the same if you open another file? What version of AE are working in? Please send a message via my profile if and I’ll help where I can.

Hi, not sure what you are asking but if there is a problem with your card or purchase please contact the Videohive support team – I’m sure they will be able to help. Thanks.

Hi happycreative, i need some help. How can i extend lenght ?

Fixed thanks

Hi, do you mean how to extend the length of a composition? Its under composition settings.