7 comments found.
hello, we thought it was the after effect version, but we realized later that it was not, can I return it?
Hi, be sure to write to support (https://help.market.envato.com/hc/en-us/requests/new), explain your situation, I have this project for AE (https://videohive.net/item/fashion/21208899), support can make a refund, I will confirm it.
Hello, .... Say, So I’m Tech eliterate and I have a question for you… do I have to have PRO in order to edit this intro? Because Filomora. Thanks!
My email is seriousmoss@yahoo.com
Could you just do it for me 
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Hello, you need only Premiere Pro CC 2018 and above. All settings are made in the program. You can write to me on email lubovtulaeva@gmail.com
Lovely template but have tried it four times now and each time, when it comes to scrubbing through the preview, Premiere crashes…
Hey. Try to reduce the quality of the preview to a minimum. Also try turning off or removing the Color Presets layer. Do you have a program crashes if there is no video material in it? Perhaps the crash is related to the video, with its format and size.Try changing the video format.
“Video, Photo and music track are not included” ?? I want to buy this template but i need that videos. they are included ? thank you
Hello. No, music, video is not included in the project, and is used for demonstration in the preview.
from where can i get the same videos ? to use in your template? thank you.
All videos are distributed CC license. You can read about it here https://creativecommons.org/licenses/by/4.0/. All links can be found in the description of the template.
Hi, where can I get the font (CeraGR…) ?
Hello, links to the necessary fonts can be found in the folder “Font_Link”. You can also write to me, I will send you a zip archive with a font. lubovtulaeva@gmail.com
Hi! Thanks, I found it! Sorry, my fault… By default, before I wrote you, Adobe changed the font for Courier… And now, It seems that I can’t change it for Cera… Can you help me?
Install the font, and restart the program. The next time you open Premiere, the font will be used.
I tried, but it didn’t… 
Usually the program replaces the font by itself. You can also change font family when editing text.
Bizarre… it worked for one text, but not for the others… weird…
You can make a video screen capture of this error (The font does not change). And send me a mail. lubovtulaeva@gmail.com
Hi, it’s okay, now… I shut down the computer, instead of restarting the program… Thanks!
Friend, I wish you constant inspiration and more sales!
