45 comments found.
Hello,
The project is broken at approximately 45 seconds on the timeline at the beginning of [2. START HUD], for a few seconds. It looks like there’s missing footage. I’m seeing the colorful missing footage indicator screen.
I’m using a Windows computer, Intel Ultra 9 with 32 GB of RAM.
I need you to help me fix this problem urgently!
Thank you!
Presale question: can I increase duration of the videos/photos placeholder in this project to match my footage duration?
No answer?
hmm, its using prerendered videos. So you can either time remap to extend the length or you can repeat some scenes.
I want to buy this template but before that I would like to know if the audio (with license) files are also included
Hi. You can purchase it on audiojungle
I purchased the video clip and to see the purchased content I exported directly without making any changes and the result can be found here https://youtu.be/eIJyA3oiB_8 At the 0.45 a TV grid appears without any logic. Can you please explain why you did this? If you can’t send me the clip without errors I want the money back
Regards
Hi there! Sorry for late response, Ive been out of the office for a week. It looks like you missing prerendered video bck. Try to unzip original project again, then test if this error is still there and please let me know
I downloaded it again and again the same problems. Please refund Regards
Hmm…First of all, the template is fully functional, I just check it again, and you shouldn’t have to worry, there is a way to fix the issue. Let me try to explain to you. The reason why you get the incorrect result is that the project cant read the simple video file. The entire robot is pre-rendered as a single video file, and it’s not properly imported into the project. The reason can be that you accidentally deleted it or some codec issue, so your comp can’t read the files as it should be. You should look at the (Footage)\Dont Touch\prerenders\Render Pass\2.Start HUD\Cam 1/ folder inside the project files. You should try to find the file c1.mov inside that folder. That is the actual missing file in your case. this file exist inside the project folder of the original project. So if the file isn’t there, that your answer. If the file is there, you should try to locate that file inside the project setting window in AE, right mouse click and choose to replace the file, then navigate to the file location on your HDD. If still have the missing file issue, you need to repeat the last action again, but this time after you rerender the original file to some other codec that your comp can process. I hope this helps! Please let me know Aleksandar
Great work! But i have some problems with some files there like Circles. In some places on the screen circles from second part of animation comes with big black squares around them and during the render you can see them. The only way to get rid of this black squares around circles is to hide all the parts of circles (because in every part of circles they are there and they covering basic texture of hud screen. So it look likes for example in Earth animation on the screen around globe animation there is big black square and it covers even the glacity of the screen) what makes in some way is useless to use in animation any circles with animation design. i hope you can help me with this
Can you please send the screenshot to the email support@second-unit.net
Ok, thank you! Il do it when i will finish the render cause i want to make a small video to describe everything and show that “bug” or smth
Ive sended 3 screenshots and 2 videos. Looking forward to hear how i can fix this.
I purchased the template and it is missing a file in the download, I have written in email to seek an answer, without this file the template is useless to me. What can I do? I have not heard back from the email to your support teams.
Hi there! Can you let me know what file do you missing?
Sorry for the delay, I have been out of town. I am missing several files actually from the robot walking in to the robot walking out all seven files are missing or bad. is it possible to get a clean fresh download? I would attach screenshots if I could.
I just sent you an email with the screenshots to your support email.
can the robot be removed a i replace with a real person shot on green screen
Yes, robot is separately prerender element so it can be removed easily. Then you can place the greenscreen actor
Great work! Are all text objects editable? I’d need to put my own keywords and text in there. Thanks in advance!
Hi there! Yes, all objects are changeable …
Great, that means I could enter all my text and delete all the placeholders. Cheers! 
Yes, exactly.
sorry to ask again, are all the pictures/videos that are played on the screens also changeable?
Yes. That is also changeable.
I got this from envato elements so I suppose I’m not eligible for support. I’m just wondering why it’s taking 77 hours to render on a brand new computer. very frustrating as this is the coolest project I have ever seen. I don’t think it is ever going to finish rendering though
Hmm…what is your comp config. ?
it is i7 9750H 2.6 GHz 32 GB RAM
I think my computer must not want to render your project for some reason which is really sad as I am in love with it. Very strange. I use Adobe 2020 and I tried it using the legacy version Adobe 2017 but that didn’t work either.
I just want to tell you, you are a genius
Thanks for the kind words. And that’s strange, you are have more than enough render power there. Here is a few things… 1. estimated render time when you start rendering doesn’t necessary mean that this will be the end time, sometimes the render take shorter. 2. try to render this is image sequence instead of video…that will speed up things or at least you will not loose any rendered frames if you stop the rendering at some point. 3. try to change 32bpc to 16 bpc. that can help, and it will resolve contrast issue (if you are facing this issues)
Thanks so much for the help! I will try these things.
Cool !
Hello… Great project. Can you send me a link to the font download. I have tried 3 different ones and I am still getting the missing font message when I load the project or email me at ron@martyn.com
You dont have to worry about this missing font message. Just edit your text, use any font you prefer, and render the final video.
How do i edit the color on the screens (the “change media 4”) to have less effects on them on the final video. Is it on the “setting here!!” Thanks Great fun Project
I took off the “cinelook” and put the “tint? amount to 0. it is not as clear as the original image but II think that is the control I was looking for. thanks again
Great. Alsoif the contrast is higher then in the preview video try to change bpc from 32 to 16.
Can you link to the audio file on audiojungle please and also can you list the fonts used.
Thanks Great work
thanks
the fonts are just for example and there is several of them, like Novecentowide,Eras Bold ITC etc… but zou can use any font you like…
can I ask when u say the length is 2:37, does that inlcude the titles time ?
is the robot part actually 2:37 or is it with the titles 2:37?
Hi there! It the length with the tiles. Everything is exactly like in the preview video…
hello, i have buy this item, but 1 file is missing, 2.start hud , that file is not in this project, is fault. come a color screen. regards
Hi there! Please email me at office@after-effect-templates.com and attach the screenshot of the issue. Thanks Aleksandar
Can we change the background of the Robot?
Background is AE creation so it is possible (Only the Robot is rendered from Maya, verything else is AE) Aldo you will need to have some AE knowladge.
Main Futures:
– CS6 or later compatible – 1080p Resolution – You can use pictures or videos – Audio available on audiojungle – Sfx included with project files –####### 3D Prerender Files from Autodesk Maya ##### Not Available <=== Where is Prerender file? (just video element only) Why? – Detail video tutorial with voiceover – Fully Customizable – Universal Expressions applied – No additional plugin needed
Hi there! If I understand you well, you expect to find 3D modes with the project files? Prerender files means that the animated 3D objects are prerendered into video clips and import inside AE. So you wouldn’t find any 3D models just video files. If I dint understand he issue please let me know Cheers Aleksandar
Yes, thank you! do you have email?
You can reach us via office@after-effect-templates.com
Very nice, easy to customise with or without the video tutorial for those not familiar with After Effects. Rendered in just under 9 hours at full 1920×1080p, 48FPS. Great finished product.
Thanks for the positive feedback! All the best, mate!
How much time will it take to render on i7 4700hq, 8GB ram and GTX850m (asus n550 laptop)?
I am not sure, but i guess over 15 hours. But I recommend that you after editing the project render the quarter res. render, just to check if you are satisfied with result. After that, you can render in full res. and wait 1 hours, with knowledge that you will be satisfied with final result. And render targa sequence so you don’t loose render time, if render in some point stop and you must render it again, with targa sequence you can start from last frame. I hope this helps Aleksandar
Super, a very nice project. Congratulations
Thanks for kind words, Joseph! All the best!
Nice! My congrats! 
Thanks, mate!
Amazing work dude…I can see the amount of work and details you have put into this project 
Thanks, bro! Indeed this was time consuming project.