462 comments found.
Hi there, i cannot understand, why it’s called 510 elements, and i got only 503 in a bin prerendered?
Hi! Plus about 20 text elements in the pack. Check ‘Templates’ folders. There are more than 520 elements in the pack in total.
Hello, I just updated to AE2019 and cant find the RTFXgen anymore. I saw in a previous comment that you have found a solution. Can you please tell me what I have to do?
Hi! You need to download the pack from Videohive again and reinstall the extension.
HI 
The generator works nice as long i use just the “Edit” function. If i try to select a tag or a style, ( Brainstorm) the debugger comes up. I can create one Mix Style after closing the debugger. A second mix style will not work.
So far the generator did not asked for the purchase code.
Hi! Could you record a screen video with the issues? We’ll help you as soon as possible. Send the link via contact form, please( https://videohive.net/user/rtfx )
Hi i’m a freelancer，Can i use this tools in different case(for commercial use,not for movie)? one end product?Do i have to purchase again and again?
Hi! To be honest, according to Envato license agreement you need to purchase one license per one end product. But some Videohive authors offer their customers ‘non-offical’ unlimited Extended license(without real legal guarantees). So we also don’t mind if you use Extended license in an unlimited number of videos.
If you want to avoid any license issues, take a look at this product: https://videohive.net/item/elemental-2d-fx-pack/9673890 Multi-Use license allows to use the pack in an unlimited number of end products, free or commercial.
Buy the way, judging from License details, although you need to purchase one standard license per one end product there is a catch. You can use a license per season of your Youtube show or any series. A 12 episode series that starts in December and ends in July would only require a regular license. A YouTube series that releases an episode every week (52 total) would only need to purchase a license once every year. But broadcasting and commercial screening(e.g. Youtube Red) require Extended license ( https://videohive.net/licenses/faq?_ga=2.161210749.1727617428.1500053621-637157369.1484897394#separate-license-a )
No. Only Standart license(Regular or Extended). You can find the type of license of the product on the top right corner of ‘RTFX Generator’ page. https://i.imgur.com/DX5XKB7.jpg
Hi, good product. can I use it for multiple computers?
Hi! Thank you! if you work as a team on your project, yes can. Also you can use it with different workstations for personal purposes(for example, PC and laptop)
ok, thanks, because I saw some questions here, and you said I can only use it in 3 laptops. dose it mean that if I got a new computer, I have to buy it again?
I don’t think you plan to use 3 workstation simultaneously) We can reset activation. Just send us a message if you face this problem. We’ll figure it out.
ok，thanks
Hi can I use this product on multiple platform like in my notebook and PC
Hi! Yes, you can
Hey this looks awesome, can I confirm that this is an extension (or a script) and that i can preview and browse all the animations through the Extension (or script) without having to open compositions or open Adobe Bridge? Cheers
Hi! Yes, you can preview and add FX-elements to your project via the extension(for After Effects).
Awesome, thanks!!
Hi, I tried to fix the issue on using RTFX on after effects 2019 by following through the link you have provided but, I still am not able to use it. Please help.
Hi! Thanks for your purchasing) What OS are you using? Mac or Windows? Send us your purchase code via contact form( https://videohive.net/user/rtfx ), please. We’ll help you ASAP.
In the tutorial there are folders, what I downloaded has an installer, but when I install it does not appear RTFX in Windows / Extensions. After Effects CC 2019
Hi! You can find the solution here: https://videohive.net/item/rtfx-generator-440-fx-pack/19563523/support
cannot Input the purchase code, prompted to confirm the connection of the internet or try again. can u do this?
Hi! Thank you for your purchasing! Send us your purchase code via a contact form, please ( https://videohive.net/user/rtfx ) We’ll help you as soon as possible
The issue has been completely resolved. If you have any questions about RTFX Generator, feel free to contact us)
so, i can use my purchase coda already.
can u sent new RTFXinstaller for me // cause after install in CEP folder didn’t have folder RTFXinstaller
We’ve sent you the instruction. Check your email, please
Doesn’t seem to work with cc 2019, what can I do?
Hi! We’re working on a new update. Check this temporary solution, please: https://videohive.net/item/rtfx-generator-440-fx-pack/19563523/support
Hi. I heard about huge update! Thanks a lot. Is there any solution using RTFX on AE2019 until next update?
Hi! We plan to optimize the extension for CC2019 next week. You’ll get notification about an update.
Hi! We’ve prepared a soution for CC 2019. Take a look at this page: https://videohive.net/item/rtfx-generator-440-fx-pack/19563523/support
How do I change the license number? I am currently using my private license at work but they just got an extended license for me to use and I would like to switch to that. Thanks!
HI! It’s important to have Extended license for a project which you plan to sell, but you don’t have to change your current purchase code.
Hi! my after effects updated to AE 2019 and the extension is no where to be found after that. Do you have plans to update it to support 2019? (for now I downgraded so I can use this amazing script :D)
Hi! Yes. We plan to prepare a huge update (+ optimization for AE2019) but I’m not sure that it’ll happen soon..about December or January. You can use the pack without the extension till the new release if you are going to use AE 2019.
Thank you! that is awesome news 
Hi again! It seems we’ve found out the solution. Please contact us by using a feedback form ( https://videohive.net/user/rtfx )
Hi! I have to reinstall my OS couple times with AE and use RTFX license code. And now it says – You already use this purchase code 3 times.How can i re-generate license code ? thank you !!!
Hi! Envato inspector system says you’ve never purchased any of our products. Can you log in using the login that you register for purchasing RTFX Generator? Then send us your purchase code via the contact form ( https://videohive.net/user/rtfx ) We’ll help you as soon as we can
WOOOW awesome work man!!
I just got a new Computer and can not activate the product again. If I use the purchase Code the window just pops up again and says “Check internet connection” – i have full internet connection..
Hi! Thanks for your purchasing! Send me your purchase code via the contact form ( https://videohive.net/user/rtfx ), please. We’ll help you as soon as we can
Hi,
Interesting effect. I want to use in my game and sell the game. So I need to buy the extend license right?
Hi! Thanks you for your interest. Yes, you’re right)
is this one-time purchase or i have to purchase again and again for my further youtube projects?????
Hi! Regular license allows to use the pack with one end product(an ad, a game, a trailer, a Youtube video etc.), but you can use one license per season of your Youtube series(or show). In other words, a 12 episode series that starts in December and ends in July would only require a single license(and Extended license for broadcasting). A YouTube series that releases an episode every week (52 total) would only need to purchase a license once every year. https://videohive.net/licenses/faq?_ga=2.161210749.1727617428.1500053621-637157369.1484897394#separate-license-a
