733 comments found.
Will there be promo for extended license, in case of BlackFriday/CyberMonday? I can see lower price for the personal license only. 
Hello! Yes, we will lower the price now.
Awesome, what it will be? Can’t wait to buy it! 
We made a discount on the extended license 
Hello, If I have used licence once on my laptop and now want to use it on my desctop, will I have to first errase it from my laptop if its a single user licence? If yes, how to uninstall it then ?
Or no need to uninstall and simple I can use it on my other machine also using same licence code?
Hello! You can use your personal licence code as many times as you like.
Hello , I put the extracted file(motionbro) into AdobeZXP Installer. Adobe ZXP tells me that the installation failed because the extension is not compatible with the installed applications. how can i fix it ? i am using adobe cs6.
Hello! For the extension to work, you need After Effects CC.2014.2 or higher (preferably the latest version)
Let me know if you have any questions 
For someone who has never used After Effects or Premiere Pro before, what program would you recommend to start with?
Hello! I think After Effects, because After Effects has more features and capabilities.
Hii , I would like to ask if i can use my license to my Personal desktop and my VPS ?
an other issue that i Have here is The Templates does Not Support Arabic Language ?? How To Fix that issue
Hello! Yes you can use the license on any device! To Arabic text I found a solution. Follow the instructions as shown in this video: https://www.youtube.com/watch?v=y1O70PyQBV4
Yeah Thank You ,I Try this Tutorial and the Arabic Language is Working
This doesnt work on Premiere Pro 12.1.2
Hello! Now many of the elements from the pack work from Premiere Pro 2019 (support for changing fonts has been added, minor errors have been fixed) But if you need files for your version, I can send them to you by email
Tahnks!
Thank you for emailing me the 2018 compatible files. Im currently using both Premiere Pro 2018 and 2019 because not all developers have updated their mogrt files. I rated your product 5 star for being the only product that to my knowledge, is fully 2019 optimized. I love that your mogrt files are so fast to render and to load and that i can change the font.
Any plans to release a new mogrt product on videohive? I particularly love and actively use the “typography” and “infographics” categories. I also love the youtube mogrt files you have in this product.
Now for a question, how do I replace the “placeholder” images that show up on some of the mogrt files? such as the device mogrt files, for example, they show a “placeholder” image
Thank you very much! In December we will release a big update with more than 1100-1200 elements, which will include new typography, transitions, titles, social media, sound fx and a lot more!
To replace the placeholder, watch this moment in the video tutorial: https://youtu.be/oQ_c8fIN6DE?t=1385
Best Regards, Motioncan
AWESOME! Im looking forward to it.
Btw i figured id let you know, but After Effects allows developers to embeed audio files directly into mogrt files so that we dont have to constantly search and drag sfx separately. Take a look here: https://videohive.net/item/callouts-tool-kit-mogrt-files-for-premiere-pro/22094861
They were able embed SFX in each MOGRT file/ It looks like this: https://i.imgur.com/ABjISkA.png
Just something to know for the future in case you want to explore such a feature for your future updates/releases. Have a good day
Wow! Thanks for the info, I will definitely do this for an update!
Hello
In premiere, i can simply drag Shape Lines, icons, transitions, shapes on my timeline. But Titles, Call outs, lower thirds are not working for me. How do I solve this? Thanks
Hello! What version of Premiere Pro are you using?
version 12.1.2 (build 69)
We have now updated the project to Premiere Pro 2019, so you need to update Premiere Pro to the latest version (2019). If you do not want to update Premiere Pro, I can send you files for the old version of Premiere Pro, but there may be some minor errors in the old version, and you can’t change the fonts directly in old Premiere Pro.
Oke thanks, I will try to update!
Can I use any font, or just a bunch that is included in the package?
Yes, you can change fonts in both AfterEffects and Premiere Pro.
How to install in a Mac
Hello! The installation process on Windows and Mac OS are the same 
Can you change the number on the graphics from a percentage to a regular number?
Hello! Could you tell me the number of the slide you want to change?
Yes of course and thank you for the very quick response! I am using the inforgraphics slide number 4 in adobe premiere cc 2019.
Write me on this email: motioncanconnect@yandex.ru and I will send you a fixed file that you need to replace. Also in future updates, we will add the ability to turn off the percentage in Premiere Pro.
I sent the email. I need slide 4 and slide 12. Thank you and look forward to the future updates!
Hello! I sent you a file in the mail raymond.chaira@nau.edu
Hi there… There’s a good chance that I might well be confused but is it possible to resize into square and vertical formats… (an easy way).
Hello! Yes, it’s very simple, just select your composition and import the item from the Motion Bro panel. The slide will automatically change the size to fit your composition resolution! Here is a video of how to do it: https://www.youtube.com/watch?v=wiEuUd2d2VI
Ahhh. Thanks. Very nice.
Is it right that the ‘09. Devices’ section doesn’t resize? They’re getting squashed rather than resizing…
Unfortunately, the category of devices was designed for 16: 9 format, so only this category does not support resize.
Hello, excellent work!
I buy it today but I have a problem: when wanting to use it with: https://videohive.net/item/instagram-stories-designs-and-transitions-pack/21895564?_ga=2.88012376.1990163200.1541530741-1917481166.1540005058
I get the following error: Probably the project contains presets from a previous version of the extension – Motion Bro 1.x.x. To avoid errors, follow these steps: • Go to the Motion Bro extension toolbar. • Click the trash icon. • In the warning about deleting all unused transitions – click ‘Yes’
I do exactly that but it does not work.
please help.
thank you!
Hello! What item from the project are you trying to use? Could you say the name and number of the item?
Is there a composition with the same name in another project(Instagram Stories)?
Hello, I was trying and in no item I can use the motionbro presets. They do not have the same name.
regardless of the item or the composition where I want to enter it does not allow me, I always get the error: Probably the project contains presets from a previous version of the extension – Motion Bro 1.x.x. To avoid errors, follow these steps: • Go to the Motion Bro extension toolbar. • Click the trash icon. • In the warning about deleting all unused transitions – click ‘Yes’
Could you write me on this email please? motioncanconnect@yandex.ru
of course
Heyy, can I use the Extended License for multiple videos?
If I get paid for the video? 
Are the 110+ Sound FX embedded into the motion graphic files?
Hello! Sound files are in the project folders, to use them in Premiere Pro, you just need to import the folder with sounds into the project. To use sounds in After Effects just import them from the Motion Bro Panel.
Hello I would like to acquire the regular license I can download in both ios and windows versions because I work with both platforms
Hello! This project supports Windows and Mac OC. To buy this product, add it to the cart and click buy.
minha pergunta é se posso baixar as duas versoes simultaneamente
This version works both on Mac OS and Windows, so you do not need to download different versions 
To bad i can’t right Arabic , and if i can it will type like ع ر ب ي Not عربي do you know any method to fix this ?
Hello! Could you write me to email (motioncanconnect@yandex.com) And write what title or slide you use, as well as attach screenshots? And I will try to help.
Hi Support, I had this issue When i was selected a Title. It wasn’t display correctly on composition (AE CC 2018). They were wrong. Please check that.
Hello! Could you describe the problem in more detail and send me a screenshot of the title? So that we could solve this problem. Write to our email: motioncanconnect@yandex.com
Thanks!
Hello is this graphics pack work with AE 2019?
Hello! Yes, it supports CC 2019
