41 comments found.
I’ve an issue with Adding Installed Templated to timeline, I sent you an email. Please look in to it.
Hello emoneystash,
Thank you very much for purchasing the project and also for your contact ! Nice to meet you my friend 
I’m sorry for the delay in response. We are currently experiencing a very high number of tickets, coming from around the world. Our Envato Family is growing bigger and we have new customers joining every day !
I have already directed your case to our team, and we are analyzing at this moment, we will return you soon with all the solutions, by email !
Any questions, please contact me again via email support !
I’ll do my best to help you !
I’m always available !
King Regards.
Hello! I bought and downloaded the titles pack, but I do not see in the selection Essential Panel Files title, which in the demo video is shown in the 4th minute. Square and 4 titles on each side. What’s the matter?
Почему демо-ролик отличается от того, что есть по факту?
Hello Romedward,
Thank you very much for purchasing the project and contact me ! Nice to meet you my friend !
Please send an email to support: joelstarling@live.com, then I’ll give you all the information for your best work. Here it is very limited to give all the detailed information for you.
Please, send me prints of screen or an record a short video (it can be by cell phone) showing in detail your problem, and send it for me through wetransfer.com. This will help me identify what’s happening and help you.
Next I’ll give you the solution quickly !
Please do not hesitate to let me know if there is anything else I can do for you.
Any questions, please contact me again !
I’ll do my best to help you !
I’m always available !
King Regards.
hola me pregunto si esta versión es para windows gracias
Hello 14xx5×5x,
Thank you very much for contact me ! Nice to meet you my friend !
All our versions work for Windows and iOS system, perfectly !!!
Any questions, please contact me again !
I’ll do my best to help you !
I’m always available !
King Regards.
Hello, I bought from you the Premiere Plugin “Gold Simple Titles (Special Edition) for Premiere” at Envato Market. Unfortunately, it does not work as it should.Your examples are shown in yellow, white and black.Insert leg into the timeline, they are displayed in red and pink. When I edit the colors in Essential Graphics they are not included in the timeline.I can send you a screenshot if possible. greetingRobert
Hello rprinz,
Thank you very much for purchasing the project and contact me ! Nice to meet you my friend !
I’m sorry for the delay in response. We are currently experiencing a very high number of tickets, coming from around the world. Our Envato Family is growing bigger and we have new customers joining every day !
Please send an email to support: joelstarling@live.com or enter your email here in the reply field, then I’ll give you all the information for your best work. Here it is very limited to give all the detailed information for you.
Please do not hesitate to let me know if there is anything else I can do for you.
Any questions, please contact me again !
I’ll do my best to help you !
I’m always available !
King Regards.
hy Joel, I bought the pack but we don’t have the full one : “45 Unique Original Titles & Lower Thirds”. We did not received titles : 12, 17, 22, 26 28, 33 35 36 38 41 43 44. Could you send us them please. Thanks in advance. Kind regards AL
Hey Joel, I am trying to use your title but the project falls every time I’m putting the title on the timeline. I would love to fix it
thank you
Anat
Hello anatimazor,
Thank you very much for purchasing the project and contact me ! Nice to meet you my friend !
Please send an email to support: joelstarling@live.com or enter your email here in the reply field, then I’ll give you all the information for your best work. Here it is very limited to give all the detailed information for you.
Please do not hesitate to let me know if there is anything else I can do for you.
Any questions, please contact me again !
I’ll do my best to help you !
I’m always available !
King Regards.
Hi Joel.
I purchased this and sent you an email asking a couple questions about this product and included my purchase code information.
The sales page for this product says there are 5 HD video tutorials and 45 unique titles.
Can you please answer me via email to get this resolved.
Thank you.
Hello propipper,
Thank you very much for purchasing the project and contact me ! Nice to meet you my friend !
I answered your email with all the information about your case! Any questions, return me via email, I’ll help you!
Any questions, please contact me again !
I’ll do my best to help you !
I’m always available !
King Regards.
Hi, I just bought this. I uploaded the files to my Windows 10 PC (I’m using Adobe Premiere CC v 13 and I followed the directions. I opened a project I was doing and clicked on Graphics. I see Essential Graphics. But, only shows my “my templates” and Adobe Stock. I cannot seem to browse and find the follow I saved to Essential Graphics.
What am doing wrong?
Hmm, I found I have to individually add them to Essential Graphics. Is there anyway to preview the 30 odd titles and associate them to the file number?
Hello americof,
Thank you very much for purchasing the project and contact me ! Nice to meet you my friend !
Please send an email to support: joelstarling@live.com or enter your email here in the reply field, then I’ll give you all the information for your best work. Here it is very limited to give all the detailed information for you.
Please do not hesitate to let me know if there is anything else I can do for you.
Any questions, please contact me again !
I’ll do my best to help you !
I’m always available !
King Regards.
Please let me know, How can I change the font in premier. I would like to use korean font.
Hello bluceksm ,
Thank you very much for your contact ! Nice to meet you my friend !
Please send an email to support: joelstarling@live.com or enter your email here in the reply field, then I’ll give you all the information for your best work. Here it is very limited to give all the detailed information for you.
PLEASE, SEND YOUR LICENSE PDF ATTACHED WITH YOUR EMAIL. ONLY THE BUYERS WITH THE PDF LICENSE ATTACHED, WILL RECEIVE SUPPORT. WE ARE FIGHTING AGAINST THE PIRACY !!!
Please do not hesitate to let me know if there is anything else I can do for you.
Any questions, please contact me again !
I’ll do my best to help you !
I’m always available !
King Regards.
.
HELLO MY FRIENDS !
I ASK EVERYONE WHO NEED SUPPORT ( JOELSTARLING@LIVE.COM ), PLEASE, SUBMIT YOUR PDF LICENSE FILE !!!
ONLY THE BUYERS WITH THE PDF LICENSE ATTACHED, WILL RECEIVE SUPPORT. WE ARE FIGHTING AGAINST THE PIRACY !!!
HERE IT IS VEY LIMITED TO GIVE ALL THE DETAILED INFORMATION FOR YOU. PLEASE SEND ME PRINTS OR A SMALL VIDEO OF THE SCREEN (CAN BE FROM THE PHONE), SHOWING ALL DETAILED ERROR AND YOUR PROBLEM. THIS HELP ME IDENTIFY THE PROBLEM, AND HELP YOU.
THANK YOU SO MUCH !
I’ll do my best to help you !
I’m always available !
King Regards.
.
I can not find the editable files.
The file that I download only has 2 folders. In your explanatory videos, you show 4 folders. I only have files with the extension “mogrt”
Hello luka08,
To work with Premiere, you only need MOGRT files, nothing more. The project contains a tutorial package and MOGRT files for Essential Graphics that work perfectly in Adobe Premiere 2018.
In some tutorial videos, extra folders from the After Effects file are shown, but are not used because you do not need to use Premiere. Apparently, you are also interested in the After Effects files, which are not included in this package, you can purchase the After Effects version separately if you wish.
Any questions, please contact me again via support: joelstarling@live.com, then I’ll give you all the information for your best work, if possible send me screen prints or small video showing your case better. Here it is very limited to give all the detailed information for you.
Please do not hesitate to let me know if there is anything else I can do for you.
I’ll do my best to help you !
I’m always available !
King Regards.
Do not work in Premiere. I have the option to buy that same package in After and “cancel” this order? Is that really, I will be very frustrating to work the titles in premiere. I thought I was buying an After package.
Hello luka08,
I have already sent a detailed email to you ( tonidonoso@gmail.com , hola@soyjorgejimenez.com ), with all the options and to help you solve. You do not respond to the email and prefer to come here in the field of answers to try to weaken our work, you will not get friend. Let’s go there again.
“Do not work in Premiere.”
Unfortunately you are telling LIES to try to weaken the reputation of the product. The design works PERFECTLY, it is APPROVED and MONITORED by us and ENVATO QUALITY TEAM every day. Our product is the BEST SELLER in Envato Titles with more than 8,500 sales in all versions, with 99% satisfaction of all customers.
“I thought I was buying an after package.”
As you can see in detail in the official product description, this version works with Adobe Premiere 2018, we also have versions for After Effects and Final Cut Pro X, see our portfolio. You are saying false statements to try to get the After Effects file for free. Respect the rules.
I’m sending you a new email, please respond the email with your position.
King Regards.
Would this be compatible with Adobe Premiere Pro 2018 V12.0 ?
Hello hellophina,
Thank you very much for your contact, my friend
The Adobe are fixing several bugs and making improvements in the software.
Please, keep the software ADOBE PREMIERE 2018 and ADOBE AFTER EFFECTS 2018, together and always in the latest update available from Adobe.
Or upgrade and work from version 12.1.1 (build10) or above to Adobe Premiere CC 2018, and version 15.1.1 (build12) or above for Adobe After Effects CC 2018.
We’re tracking Adobe updates, and also updating our projects, to stay in sync and deliver the best for you.
Any questions, please contact me again !
I’ll do my best to help you !
I’m always available !
King Regards.
Hi! Nice titles, but:
- Everything is purple, can’t change it - I installed all fonts, but he can’t find: Humanist521BT-Roman
Please help. I’m using the newest PP Version.
Reagards
Hello djsunrise19,
Thank you very much for purchasing the project and contact me ! Nice to meet you my friend !
Please send an email to support: joelstarling@live.com or enter your email here in the reply field, then I’ll give you all the information for your best work. Here it is very limited to give all the detailed information for you.
Please do not hesitate to let me know if there is anything else I can do for you.
Any questions, please contact me again !
I’ll do my best to help you !
I’m always available !
King Regards.
It’s not compatible with my Adobe Premiere Version and i did not saw this before. There is any way to reverse my payment?
Hello phcalvo,
Thank you very much for purchasing the project and contact me ! Nice to meet you my friend !
Please send an email to support: joelstarling@live.com, then I’ll give you all the information for you. Here it is very limited to give all the detailed information for you.
Please do not hesitate to let me know if there is anything else I can do for you.
Any questions, please contact me again !
I’ll do my best to help you !
I’m always available !
King Regards.
I sent you an email an got no answer. This is what i said:
Hello, Joel!
I searched in the internet how to update my Adobe Premiere, and now i’m fine with it.
I’m just having trouble about the typography.
How i can choose Ubuntu as the title type?
Thanks for your help!
Best, Pedro
Hello phcalvo,
I’m sorry for the delay in response. We are currently experiencing a very high number of tickets, coming from around the world. Our Envato Family is growing bigger and we have new customers joining every day !
I’ll answer you in 5 minutes.
Any questions, please contact me again !
I’ll do my best to help you !
I’m always available !
King Regards.
Thanks for your email!
Now i’m having just one final trouble, i think.
I just can’t change the color of the titles and shapes. They are red and pink and not working exactly as the tutorial video.
Any clue on how to deal with it?
Best, Calvo
Hello Calvo,
Friend, any doubt or help, send me message to the email support. Here is too limited to help you.
I’ll do my best to help you !
I’m always available !
King Regards.
Awesome style and very unique project!
Hello Li-Marks-Music, thank you so much, my friend !
Doesn’t work with the latest version of premiere pro 12.1.1. All the animations are in red and I can’t change the colors or the size.. Any idea to help?
Hello tsametin,
Thank you very much for purchasing the project and contact me ! Nice to meet you my friend !
Please send an email to support: joelstarling@live.com or enter your email here in the reply field, then I’ll give you all the information for your best work. Here it is very limited to give all the detailed information for you.
Please do not hesitate to let me know if there is anything else I can do for you.
Any questions, please contact me again !
I’ll do my best to help you !
I’m always available !
King Regards.
I sent you an email with all the details. I hope you received it.
Hello tsametin,
I answered your email, check if everything is ok!
Any problem or doubt, return me through email support!
I’ll do my best to help you !
I’m always available !
King Regards.
Joel has been very hepful and now everything works fine!
I’m having trouble with the fonts. It appears Joel used Humanist521BT but Adobe TypeKit can’t find it and I been unable to locate the correct version myself. There are lots of free versions out there but none of them resolve correctly. Just sent Joel an email to see if we can get it fixed.
Hello jphelps2630,
Thank you very much for purchasing the project and contact me ! Nice to meet you my friend !
Please send an email to support: joelstarling@live.com or enter your email here in the reply field, then I’ll give you all the information for your best work. Here it is very limited to give all the detailed information for you.
Please do not hesitate to let me know if there is anything else I can do for you.
Any questions, please contact me again !
I’ll do my best to help you !
I’m always available !
King Regards.
Joel has been incredibly responsive fixing the fonts issue. Everything works beautifully and I am a happy customer indeed!
Good work!
Hello serdarbayrambey, thank you so much
Good work!
Hello serdarbayrambey, thank you so much
Would this be compatible with Adobe Premiere Pro 2015?
Hello gbonato,
Thank you very much for contact me ! Nice to meet you my friend !
As you can see in the description:
The project is compatible with Adobe Premiere CC 2018.
Please do not hesitate to let me know if there is anything else I can do for you.
Any questions, please contact me again !
I’ll do my best to help you !
I’m always available !
King Regards.
