31 comments found.
can I use this template for my website laser hair removal Albany Ny
Of course you can!
For the VO, is there automated lipsync to an audio file or does it need a camera feed like Adobe’s Character Animator to mimic your mouth movements? Or do you have to manually match the lipsync to your VO audio file?
Hi, no need for camera! Actually is really easy to do that, all you need is place the voice over in the timeline right click ….. The procedure is described in detail in one of the included video tutorials 
Hi, I downloaded the template but I can barely make any changes without the program pinwheeling, even just changing text in the text animation precomps brings the program to a halt. I’m running a 2012 Mac Pro with Mojave OSX, 32GB RAM and 8GB graphics card. Render settings are at 1/4 and it still is extremely slow to work with.
Even saving the project file takes a few minutes. Is the template just too intensive unless you have an extremely fast and powerful system?
Try deleting all unneeded elements, all unneeded characters and elements.
This will dramatically speed up the process!
Ok that helped some.
Other issue, I need to add multiple characters for different scenes. If I adjust the animation in the Precomp, that will change it for every scene. I then have to duplicate every precomp in that precomp (arms, legs, etc). So I copied all the layers and added into new scene. That works, but then when I try to bring in a new character doing the same method, the 2nd characters head is off its body and I can’t control that second character.
If I bring the characters in as precomps, I can’t zoom past 100% to reframe without the arms/legs/chest etc. blurring. If I choose Continuous Rasterize, it messes with the character and the arms disappear. Not sure how to bring multiple characters into a scene without changing the animation/look for all scenes using that precomp and I can’t zoom past 100% without it pixelating.
Any suggestions?
Hi, working with multiple characters is not an easy job! The template includes a lot of ready made characters try keeping those characters. If you need more characters use the “True Comp Duplicator” script from aescripts: https://aescripts.com/true-comp-duplicator/ This script will do the duplicate process a piece of cake.
Can you please share couple of examples for COVID 19 animation videos that was created by your builder
Thanks Pixamins
Dear auther,handsome guy.I am a girl from CHINA,I am sorry that my English is not so good.Can I use your product(this one) to make my own works after I buy it. And can I sale my works(not your product) to others?You know,comercial things.Because I really need it,I am a medico,I really need your help! Thanks a lot!
Hi girl from China!
Of course you can customise the template and then sale your work for commercial ! Everybody here in videohive do that! Keep in mind that explainer templates need an above the average computer (more ram) and good AE knowledge.
Thanks Pixamins
Thank you very much! It is so kind of you! I can not believe that you replied me very quickly.Thanks again! Wish you a happy day.
Hello, dear author. I have tried all kind of ways to buy your product, but all of them failed. I am now in school, maybe the school card cannot be used. When I go home for the holiday, I will try to use my parents’ cards to pay for it, but I cannot pay for it after I change several cards. That’s a big problem, but thank you all the same. I am sorry that we only have onevacation every six months and school life is so tight.
Hi,
great work! Really enjoy using it. I have a question regarding the voice over however. If i add a voiceover and do all the steps, it works which is great, but as soon as i want to add another character or pose and do the same thing, it changes the voice over for the previous character. How can i make it so that i can create a separate voice over for multiple characters or multiple poses?
thanks, keep up the awesome work!
Hi,
The answer might be this (if I understand correctly):
Every character has one voice input (lip sync animation) That audio is used to all poses in the selected character.
A solution might be: 1. Use a different character dressed the same (you will have 2 identical characters using different audio input) Or make one longer in terms of time voice over and trim it.
Thanks Pixamins
Having to recreate other characters to look like my initial one seems very inconvenient. For solution 2 that wont work because if my character speak for longer than the “long duration” clip, i have to duplicate that clip, and then it will just repeat the previous clip voice over.
Re-creating a character is really easy (maybe delete the old controls and the copy & past all the master character controls will just do)
In not, the “True comp duplicator script” will perfectly duplicate a character as many times as you need.
Hello! We bought this template and have been struggling with how heavy it is. We are running at 4Ghz with 8 cores, and 32GB RAM. We don’t have much luck reducing the file either because of the expressions. Do you have a version of the characters that’s lighter? Thanks!
Hi, I am really sorry for the inconvenience already caused! In order to work faster delete all the UNUSED ready-made characters (character folders) from the project window. Thanks
Thank you for your reply! We might add more characters per client request later, so unfortunately can’t delete other characters just yet… We tried deleting some, but sometimes the character looses skin color, or they always have a surgical mask on even when I turn it off. Is there a way to dump all redundant files and non-dependent files? Like icons, BGs that we don’t need? Thanks.
Yes sure you can delete the unused icons or/and backgrounds BUT you might not see much difference. I insist on deleting the unneeded characters and I am really sure you won’t have any technical issues. The right procedure to delete a character is to delete totally his folder including all his/ her ready made animations. Finally if you need to add a deleted character you can always use file/import command and import that extra character in this case I suggest to spare some time and save some .aep files with 2 characters each.
Dear friend. I bought your project, but I can not work on it. My computer is an IMAC with 8g of memory. When I open the file it closes automatically. How can you solve this? Can you make an original version for MAC? This version for WINDOWS may be the problem when it is converted. Thankful
Hi, looks like it is not a windows/Mac issue!
Your issue is the amount of ram! In order to work wit this kind of templates you need to have at least 16 GB of ram or even better 32.
What I can only do for you is to simplify the .aep file by dramatically reducing the number of premise/included characters. In order to do that I will need your email. Thanks
Ok…grate….e-mail: ricardounicafilmes@gmail.com
Hello my friend. Please, can you do a project for me? I’ll send youtube link and would like you to do the same. OK? And how much would it cost?
You are welcome! Please be so kind and use the info@pixamins.com email address.
Nice work! Good luck and good mood! 
How can I change the overall background from black to another color. When I render my characters the background is black. I can’t find the original background to change the color. Any suggestions would be appreciated.
Hi, thanks thanks for choosing one of Pixamins templates. Concerning the background issue you can either create a new solid or head to the project background color. Hope that helped in not don’t hesitate to ask for further assistance
I figured out that you can only change the background color in the _Your Story composition that’s provided in this project.
Steep and interesting work, I liked it, I want to wish a lot of sales on the site !!
Hello! Having little trouble with your voiceover tool. I have created a sequence with various poses and changed the audio as requested in the tutorial. However, it doesn’t sync up correctly, and I am also having trouble when sometimes, while the voiceover is happening, the mouth disappears. Could you please help? Beautiful project btw!
I got it! 
Happy to hear you already working 
Greetings, I bought the product, but when trying to abir, I get this note: this product must be converted from version 10 of windows 64, I have a mac book pro and can not see anything, please tell me the solution
Sorry for the inconvenience already caused. What after effects version are you using? You need After effects CS6 or newer.
adobe after effect CC 2015,My mac tries to open it but it takes a lot and then it closes, I request you to send me a lite version. I will thank you very much.
What is causing this issue is obviously a small amount of ram! Anyhow, please pass me your email via my profile to send you a link of a lighter version (as requested) you will not have any problems.
Thanks
Did you download the link I send you?
I HAVE NOT RECEIVED ANY LINK TO DOWNLOAD, THANKS
Please check your spam/inbox.
Are you OK?
hi there, I’ve purchased the toolkit couple of days ago. when i tried to open it yesterday the laptop froze for more than 5 minutes , until I restarted it. I tried to open it again after restarting but I had the same result, the laptop froze. my laptop is hp core i5 with 8 gb rams
Thanks for purchasing one of Pixamins Templates. From my expirience the 8GB of ram are not enough! What I can do for you is save the template with less ready characters or maybe divide the 20 ready characters is 2 or 3 .aep parts. Please sent me your email via my profile so that I can wetransfer you the files.
Thanks Pixamins.com
hi there, I’ve purchased the toolkit couple of days ago. when i tried to open it yesterday the laptop froze for more than 5 minutes , until I restarted it. I tried to open it again after restarting but I had the same result, the laptop froze. my laptop is hp core i5 with 8 gb rams
Are ok with the “wetransfer” files?
yes , thanks for support. I think I should buy anew laptop so that I can play the toolkit good. will “Dell Inspiron 15-5559 Laptop – Intel Core i5 – 2GB AMD Radeon R5 M335 GPU” be suitable to operate the toolkit ?
The critical specification concerning a “compatible” system is ram. Ram is what makes system pro or not.
Hi. I just purchased the explainer toolkit and am so excited to start using it, but when I try to open the Health Care Explainer Toolkit_Universalized_(CS5).aep file with AE, I get the following message:
After Effects: Can’t assign 0.000MB of memory. Reduce the memory requirements for processing this frame or install more RAM (12803 / U_MemTrackedObject For more information check www.adobe.com/go/learn_ae_mem_es
I have followed all the tutorials, but to no avail. I have AE CC 2017. 8GB of RAM my computer process is 3.2 GHz Intel Core I5, and Mac OS Please help.
I replied to your email. Please be so kind to inform me about your progress. Thanks
ok
What I can do for you is to upload the template in 2 or more parts that means less ready characters for every part. That way your computer will better manage the load in terms of ram. In case you are interested please pass me your email so that I can wetransfer the files private.
Graet job! Could you please tell me where do you find short sound fx like whoosh, helicopter, car stop etc? Thanks!
Thanks for your interest concerning the health-care template Luckily all sound effects in this preview are included! Thanks
Great work . Intrested in buying can you include some backgound related to Ambulance Services
Thanks for your interest concerning the health-care toolkit. Please provide a reference material (a link or an image would be OK) so that pixamins team will include it in the next upgrade for free. In case you are in hurry and can’t wait the upcoming upgrade you will receive a customization offer. Thanks
Hi, this is the website http://lifesaversambulance.com for which i want to use .
and ya i am in hurry 
OK I now have a better understanding of what you do but I will still need more detail on what to design for you. Here is my email for further discussion. Info@pixamins.com
Sent you a mail 
Just replied.
Replied back 
Well Done!!!

Hi, great toolkit! Is it possible to create diverse characters (asian, black, latinos etc) with the character creator?
HI,
Thanks for interesting in one of pixamins templates. Concerning your question yes you can fully adjust the skin color, eyes color haircut and hair color there are also arab clothes.
If you need further customization do not hesitate to ask.
Thanks pixamins