59 comments found.
Hello,
How do I access files for old versions? My Adobe is version 2022, and this shows I cant open as its 25.x
Hello, waiting your e-mail address.
There is no other version besides the one I sent you. Version information is available in the project details. If you check the details and download it, you won’t have any problems. My advice is to download the trial CC version and edit it.
Hi, i cant open it (CS6 or CC2021), but your spects says “CC, CS6, CS5). The aep file message “made with newer version v.23”
Thank you for your alert. You can access the file for the old versions when the update is approved!
Hi – very nice job and easy to adapt. How ever I am having some trouble with rendering to MP4 – the choice simply doesn’t appear in my drop down. Would you know what the issue could be? Best regards
Hi, First of all thanks for purchase. If it doesn’t appear you can use adobe media encoder or after export quicktime mov and you can convert it to mp4 with a ‘mov to mp4’ converter.
Just curious, how long can you make this? Are the writings indefinite in terms of camera angles and what you can write or is there a limited amount of camera angles and scenes?
Hi, I purchased this project awhile ago but never used, now I try to use it for the first time but I keep getting warning from cc2018 about apple convert and missing font although I did put HandOfSean font to C:\Windows\Fonts\ Is this possible you can help me change the logo to text as your help 1_Christmas_Ae_tutorial? and export it out for a fee? Thank you hope to hear from you soon.
Hi, First of all thanks for purchase.
You need to install the font. But I am not sure about the working progress, by putting the font to a folder. (And install the font before open the project) But i never received a feedback about this issue.
About the logo and text: In this AE version, the animation final is with logo. In premiere pro version animation final is with text.
Please contact me via e-mail so i can help you with some files, etc..
Hi Tunaxu,
I did sent you an email via tunaxu@y**.com, I was able to see the font Handofsean in cc however I can’t make the font change to handofsean even I selected…Can you please help me.
Thank you 
Hi i want to customize the drawings like in the tut. video. But i dont have the same options as you have there. I can only change the text color?
First of all thanks for purchase. And thank you for warning. Now updated again and added ‘Sketch Color’ button. Please redownload the project from the ‘Download’ section.
Thank for the fast reply and updating!
Hi Tunaxu, There are two missing links in the new one
I’il check and update. Thank you
Can i use for a video on Facebook and Youtube with regular License ??
Hi, Please contact envato support about licenses
good
Thank You
Hello! Great job. You have a wonderful and professional portfolio! I wish you big sales! By the way, I’m looking for cooperation with VideoHive authors. If you want, you can use my music in your videos. Just choose what you like. In turn, I will place a link to you on my page. If you have any questions or suggestions, just let me know . Good luck!
hi i purchased this project and the fonts wont appear in adobe after effects. have already downloaded it from dafont.Hand of sean only shows up in word.Thanks!
Hi, First of all thanks for purchase.
I have never received such a complaint before. After uploading the font, i recommend you reopen the program again. Please email me if the problem persists.
Hello, I would like to know how many maximum words we can use in the video? I would like to edit the text completely but I need to know if my text will fit in before I actually purchase the video. I sent you an email 2 days ago. Can you please help?
hi, I purchased it yesterday and got it working fine. The update just came out today and now the video is shorter. The sound is 40 seconds long and the video is only 30 seconds long so it cuts off. How do i shorten the audio to align with video?
Hi, First of all thanks for purchase. Please contact me via mail (profile page) so i can help you with tutorial if we need.
Hello, how can i export this file to smalll file , that i can use on facebook?
Hello,
On ’’Render Queue/Output Module’’ there are settings. Click ’’Format Options’’ and choose Mpeg4. And you can adjust size of video from this output module. You can choose a size or you can adjust custom size. And render.
Regards,
Hello, Not showing move file and no perspective move. Everything else is fine.
Hello, what did you mean about ’’move file’’? Template is same as preview video.
Regards,
Hi, i have one question before purchase this video. Can i edit the text and add image (logo)?
Yes, this is a template file. You can edit texts and place your logo
Regards
Hello, i see that youprovide the sound fx for the handwriting, but it seems that it’s not in the proyect (into the scenes). Can you explain me how can i put this fx sound, and in wich order? Thanks.
No, Sound fx are in the project and in timeline. Maybe you render other compositions. You must render ‘Main’ composition.
Regards, tunaxu
