80 comments found.
It doesn’t work well in my version of After Effects, can you please send me the file for photoshop? Thanks so much
Hi there, thanks for contacting us. please let me know the version of the AE that you’ve used and explain more about the issue. This package is completely created by using AE and it isn’t possible t provide the PSD files.
Hello, Very Nice Video! Visit my music Ilussion on audiojungle: https://audiojungle.net/item/ilussion/29897807
Thank you
Hi there – I have just purchased this template, but this file seems corrupt in the ZIP package: Tree Scene2.psd Are you able to send it to me? Thanks. Jason
Hello , we’ve just tested this file on Adobe Photoshop 2020 and it worked fine so please download the version we’ve exported from 2020 version of PS and let us know about the result https://we.tl/t-JBj68iYaQ1
Yes – that worked fine. Thank you!
You’re very welcome.
Can I use my own background picture?
Hi can you hep me, the type is broken, or doesn ´t work correctly i need the plug in, please, asap. carlos.bongiovanni@lamercantil.com.ar
Hello , Would you mind share some screenshots with more description about the issue so we can help you here.
Nice one , Good Luck.
Thank you 
Main music don’t play and I didn’t found it in folders?
Hi, thank you for choosing us, no item on video hive including music or audio in the purchased folder you have to get it separately please find the link to the music on this items page, thanks
We want to organize the texts in Turkish. But we could not find how to do it. Can you help me please
Hi, do you mean you want to write Merry Christmas in Trukish?
Merry Christmas = Mutlu Yıllar
You can change the text normally and easily like other texts, but if you wan to have a text with particles ( you know that one that those magical particles write the text ) you have to create it yourself, we made a tutorial and you can watch it, so you get the concept of it and you can make it yourself https://www.youtube.com/watch?v=aKdXMg_jjrc&t=25s please let us know if we can help you further
Very impressive!
Many Thanks
Hi, can we change the shape of the tree in the bottle ?
Hi, no i’m sorry you can just customize the texts and the end and the colors of scenes, please let me know if I can give you more info
Hi, Sorry you can’t change the shapes, you can just customize colors
Hi, We are having issues with the English version, when we chnage the Merry Christmas text within the timeline it is not changing on the render. Please could you help us understand what we are doing wrong as there is nothing in your help document about this.
Do i need to buy the plugin to do this? Please can you get back to me ASAP
Hello. I have already purchase this template, but I cant see the png sequence for the text in spanish. Please, where can I download it?
Hi, Thank you for choosing our product what’s your version of your AE
Hi, great job, i’ve already bought this project and it has a great looking, however i want to write happy holidays instead of merry christmas in three languages in three different videos, so my question is that if i can do this with the particular plugin version and if that is so can you please send me that file to sdelaa@vumigroup.com? Best regards.
please open a ticket here so we can discuss it more
Great project! Could I please get the master file as I wanted to add custom text and didn’t realise the particles aren’t on the text when you change it. I just wanted it to say Seasons Greetings and keep the particle reveal. Thanks! jasonharding@gmail.com
Can I make 12 copies, in 12 different languages? Also, can I put my logo and own message? Thank you.
I have multiple people I would like to send the same greeting card. Can I use it multiple times without any problem? Can it be sent via email??
Hi, thank you for choosing Christmas, Yes if it is just greeting card , send as many as you like
I have multiple people I would like to send the same greeting card. Can I use it multiple times without any problem? Can it be sent via email??
Ola! A fonte que esta no vídeo eu não tenho
Olá, obrigado por escolher o nosso produto, leia o arquivo de ajuda incluído no pacote e instale as fontes a partir daí
Você só precisa do After Effects para este modelo. No entanto, se você quiser ter a versão do plugin desse projeto, envie-nos um e-mail e nós o enviaremos.email castronilton2007.nr@gmail.com
hi, I think your last comment is for another item because christmas doesn’t have plugin
