28 comments found.
Hey there, I made the purchase of this template expecting to be able to edit the background neon stuff. Unforutnaly that was my intention and now i’m very unhappy with my purchase.
I kindly ask for a refund. Sorry for any invoice caused. I want to buy another porduct of yours. So if you kindly can refund me the money. So i can proceed my actions.
Best Regards.
hi! in principle, the description of the project did not imply the desired actions. But let me send you my other project you want for free. I can’t return the money to you, because due to the site’s tax I get only 7.50 dollars. Choose a project and I will send it to you. write your mail please
Hello, i want this then. https://videohive.net/item/lightning-neon-logo/23944835?s_rank=9
ok ) i was send you e-mail
just in case – mail was delivered yesterday 8:36 pm ( Moscow time ) name of e-mail “Re: [VideoHive] Message sent via your Envato Market profile from frostguards”
Yeah, i requested access to the folder
I you will have any problem with downloading – write me. i will send you zip-archive in e-mail
Email me the zip folder instaed 
ok ) done
Hello! pre-purchase question, is it possible for me to change the background and the colors of the symbols?
Hi ) unfortunality, no…
only if you create manualy adjusment layer with Hue effect and change colors, but result may be bad )
Hello. Its saying that its missing files. Is that normal and if so, how can I fix that?
Hi ) 2 steps ) 1) Re-download archive from site ( maybe this can help ) 2) If this does not help – please write me on e-mail – I will help you
Nice project! Good luck for you!
thanks )
Hi Timurchaos,
Thank you for this awesome template ! Is that possible to have the project of the prerendered file ? I need to change 1 thing in the square circle cross triangle logo
Kind regards, Weedens
hi ) Thank you for purchasing) hmm … I’m not sure that I have the right source file … now I’ll look. write me a letter for now) on my e-mail
Unfortunately I have only the files of the final project with pre-rendered files …
Oh no… I purchased with the hope that the buttons were independant editable layers… I don’t know what to do 
Me too..m, and what did you want to do with the buttons?maybe I’ll think of something, if you tell me. if it is possible
I want to rotate the triangle by 90° to the right and change the cross with two parallel bars exactly like in this image :
https://ibb.co/dsZx4xit is understandable … perhaps, it will be possible to do this with minimal effort. If it works out, I’ll send you a FULLHD video. I’ll try to do it in the next few days … but in the meantime, please send me your logo so that I can insert it. Because, I’m afraid, if I get it then the source will be uncomfortable edited for you, there will be a complete mess)
My logo is subject to change, so maybe could you just remake a prerendered video with what I’ve asked, and then i’ll put this prerendered in the project I’ve purchased ? Don’t worry for me I know how to use After Effects to manage the rest
Thank you
ok, i will try ) I’ll send you a pre-rendered video background, if I can make a change. send me your e-mail, please
Thank you very much Timurchaos ! Here’s my mail : weedens.innocent@gmail.com
ok ) In any case, I will report the results to you within a few days. most likely on Monday
Hello Timurchaos,
First, to your template.
Very resourceful and it looks pretty good.Keep it UP.
And secondly.
If I buy your template as a regular license, can I use the template only once, or do I have to buy the extended license? Where’s the difference?
Thank you in advance for your efforts.
Best regards
IndeedOne
Hello ) First, thank you ) and secondly…as far as I know if your project is free for the viewer you will need a regular license. otherwise, need an extended license. Yet as I understand if one project is a regular license. If a lot of projects that extended license. but maybe I’m confusing something. read just in case the license rules
Hello Timurchaos,
as far as I understand it may use with the standard license your template for my youtube channel as an intro. Can you confirm that?
greetings
IndeedOne
Hello! yes, that right! if you do not sell anything on your channel
Good Job !
Thanks )
thanks
Very nice projrct! Gooooooood sales!
thanks
Awesome work!
yeah, not bad ) It would be nice if sales have increased
Cool project!
thanks )
Very nice work!
thank you very much )
Great work buddy!!! 
Thank you
Very creative with nice effects!!! especially the glitch effect
thank you very much )
Looks cool!
yeah, not bad ) thanks )
Looks awesome! Good luck with sales! +
Thanks a lot,Dmitriy!
Nice logo!
thank you )
Nice Work!
thanks )
Awesome! 
thank you )
Looks nice!)
thanks )
