62 comments found.
Can i use hebrew text in this template?
Hi, yes you can, but on some compositions that the hand is writing text you have to change the position from right to left. Thanks.
OK. Is that simple to do?
Yes, select from the basic, short or long handwriting compositions, then unhide layers select Null solid and elect from menu Layer/Time/Time-Reverse-Layer. Also on Text layer select mask keyframes and bring the end keyframe front, and the from to the end. Thanks
Also on the Text Layer Mask, click Inverted.
So glad you thought to include another skin color. Much appreciated.
Thanks!!
Hi there.. I will send you an email, so you can send me back the version I need ( CC 2017)
Hi, thanks for purchasing. The template works perfectly on AE CC any kind of version.
Presale question, is it possible to import elements or images from other “whiteboard proyects” not made by you ?
cause im intending to buy several whiteboard proyects and implement many images or elements that this proyect does not have so i want to know if maybe there can be some incompatibilities or some possible errors.
Hi, it is not so easy to replace images. you have to replace an existing image on photoshop first and fit the area of the drawing. Thanks.
AMAZING WORK! Thank you.
Thank you for purchasing the template!
Hi! I purchased this template and it doesn’t seem to be compatible with CS 5.5? I’m running version 10.5.0 on MacBook i7 – 16 GB memory. It is saying it was created on a newer AE version 10.0.4 (Macintoch 64) and I need to upgrade. Can you please send me the version I need? Thanks!
Hi, please send me an email to thepremiumilk@gmail.com in order to send you the version you need. Thanks
Thank you!
Good sir, it doesn’t seem to be compatible with CS 5.5? I’m running CS 5.5 64x on a Windows 10 machine. Anyone reported problems? (It is saying it was created on a newer AE version and I need to upgrade.)
Hi, thanks for purchasing! I just send you the version you need. Thanks
Keep getting Error: Cached Preview needs 2 or more frames to playback. What are my options when cache and disk size are not the problem?
Hi, thanks for purchasing. Just wait about 1-2 min to load on cache. Maybe you need more RAM. Thanks
Hi the project is extremely slow to open on a very powerful mac Pro, all files are missing and I have to manually link them but is so slow it takes like 15 minutes to open. I noticed many other people pointing out errors. having bought from you before I dont think I am able to use this product.
Hi, thanks for purchasing. In CS6 works perfectly. In CC you have to wait about a min to cache the template in memory. Also clear cache memory and increase disk cache memory on AE before you open. For the missing files you do something wrong. Unzip on a new disk folder. Thanks
I know all that. Cache is on a large external SSD with over 140 GB. I emptied cache. It takes over 15 minutes to open or import unless I use CC 2014 so is not compatible with my workflow and I cant use it. I just unziped the file like any other templates
Hi, the project tested and opened in 30sec on just an an iMac i7 with 32 GB memory and works perfectly on CS6. Maybe your version of AE isn’t updated. Please update to a new version and try again. Maybe is something wrong with your system. Thanks
Hello,
I have bought the Whiteboard Animated Elements Library, but when I had download it this is what I have found:
Report created: 08/10/2014 21:01:23
Project name: MINI EXPLAINER TEMPLATE.aep
Source files collected to: D:\00_VIDEO\00_BLUEFX\000_MINI_EXPLAINER\DELIVERY\MINI_EXPLAINER_TEMPLATE
Source files collected: All
Collected comps: BACKGROUND 09 CIRCLE MEDIUM 04 OVAL BOLD 10 POINTING HAND 08 HOLDING HAND 02 06 MEDIUM THIN LINE 11 SIMILING MAN STANDING SHOWI2 03 MEDIA HOLDER DOTTED STROKE 02 MEDIA HOLDER BOLD STROKE 2 01 MEDIA HOLDER BOLD STROKE 33 SMILING MAN WITH COMPUTER A2 32 WORLD MAP 26 MODERN COMPUTER DRAWING HAND 02 DRAGING HAND DRAG HAND_10 DRAG MAN_11 DRAG HOLDER_01 DRAG HOLDER_02 DRAG HOLDER_03 DRAG PEOPLE_33 DRAWING CIRCLE_04 YOUR SCENE 01 YOUR SCENE 02 YOUR SCENE 03 YOUR SCENE 04 YOUR SCENE 05 YOUR SCENE 08 YOUR LOGO SPLASH DRAGING YOUR LOGO SPINING PLANET COMPUTER HAND PLANET 00_MAIN TEXT 01 TEXT 02 TEXT 03 TEXT 04 VIDEO PLACE HOLDER 01 VIDEO PLACE HOLDER 02 VIDEO PLACE HOLDER 03 VIDEO REFFERENCE 01 MAIL AND PHONE NUMBER YOUR SCENE 06 YOUR SCENE 07 VIDEO REFFERENCE 02 VIDEO REFFERENCE 03 HD 720 NTSC DV PAL D1 DV
That is another project.. not the one that I have bought!. Can you please send me the correct link to download?
Thanks.
Okey.. I have download it from another link, and now it is the correct project. You have a problem with the link on downloads, it’s wrong. The one on the project page it’s ok.
Ok! Thanks for purchasing.!
Hi! I just purchased Whiteboard Animated Elements Library and I am having some troubles. Would you mind to send me a email address to send you a screenshot of the problem? Thanks!
Thanks for purchasing.
I am sorry to see that the project does not work for me. I’m on After Effect 2015.3 (v 13.8.1.38), and I just have glitches displayed on screen: I only have black squares for the items, and colored shapes for the hands. Please see this screenshot : http://i.imgur.com/8kQsJTF.jpg
Hi, thanks for purchasing. Please unzip file on a new hard disk or replace one file to find the rest.
Thank you for your help, everything is OK right now 
Nice and very good project … liked it ))) If I buy the extended licence, can I create videos for my clients with your template? Thanks
Best regards, Gala
Hi, thanks for your purchase. Yes you can.
nice work!
Thanks for purchasing.!!
Great work! I guess I can import and use my own icons and illustrations, right?
Hi yes you can, but then you have to customise the keyframes from the handwriting to match the animation. I will make a new tutorial about this and i will update the template. Thanks
What is the bets way to work with this once done and want to put it in premiere?
Hi, thanks for purchasing. Make a sequence of moves with text and extra elements on each shot and then make the editing on premiere. Render on QuickTime Photojpg. Thanks
can i import my logo to the presentation ??
Yes you can. You can also put it on the character t-shirt by override the png file with your logo in Photoshop.
Hi there. I am editing this for client and I cant figure out why they are not animated to go out of the screen. How do I transition between scenes? Usually all other templates I bought they where animated to disappear also.
Hi, you have to make an easy out position out of the frame for instance to the right and bring next animation from the left with easy ease. You can use null objects for the position moves.Thanks
Super happy with my purchase! Thank you! Well done!
Thank you!
Amazing work! 
Thanks!