22 comments found.
Hi, I purchased your AE template Parallax Moments. I am having a difficult time with the cloning correction. And I would rather clone the background image layer by hand using the clone tool. Could you please help me letting me know how can I do this? Many thanks!
Are the stock images included?
Nope, sorry.
Hi there, thanks for this great looking template!
Having a small problem:
After dropping an image into “Placeholder 1”, I then went to “Placeholder Mask 1” and no image is displayed.
Any thoughts as to why this may be happening?
Thanks, Jonathan
How to we find the audio jungle music?
You are stated as above that you will be happy to issue a refund. Videohive policy is:
If the Author promise the buyers item support and he does not provide that support in accordance with the item support policy the Author is obligated to refund buyers who have purchased support not Videohive. Check customer refund policy under above help menu.
I’ve told you, I’m more than happy to issue a refund for you, but I DO NOT see anything under my Refund tab. You should contact envato support.
The refund which was agreed by you 2 weeks ago to be issued has not been yet issued and credit to my account. If the refund doesn’t issued then I would have to lodge a dispute case with Videohive because this is the customer’s refund policy when the item support is promised but not provided and have Videohive deal with the matter.
I do not see any refunds in my Refunds Tab, you should contact envato support. Thanks.
The refund has not yet been received into my account in with Videohive.
Super!
Can we do the cloning of the image in photo shop with content aware and imported into after effects and also can we do the masking in Photo Shop and we inserted them into your after effect and we use your camera effect control for the movement and how we do this. Could you help! Thank you.
You can certainly do all that in photoshop, no problem!
How to do this and where we insert them into your template, can we get some help instruction. Thank you.
Little problem is that I’m currently on vacation and I don’t have access to my main computer. If you can wait till tomorrow, I will get the project on my laptop and tell you exactly where to place it, since I cannot do it from my head, project is way too complicated to remember. So, hopefully, you will have your info tomorrow 
No problem. Have fun and enjoy your vacation. Thank you very much for your help and quick reply.
Hi Zeineb. For the subject (foreground element), you will place it in composition “Mask Correction x” – where x is desirable number, ie. Mask Correction 1 (when you place it, just solo it, don’t delete any other comps because you might get expression errors), as for background you will place it in composition called “Repeater(With-PH)-x – where x is desirable number, ie, Repeater(With-PH)-1 (same applies, solo it, don’t delete other comps). I recommend finding these comps in search field of Project Panel. If you have any other cquestions don’t hesitate to write here. Thanks.
I just need just some help with the template because I was lost when I tried to replace the images and I was not sure where and which file’s format it has to be saved in P/S.
Is it possible to have the after effects project ready to render with 6 ready scenes (3 seconds each) with different camera movements for the subject (foreground) and this will help all your un experience After Effects clients. Thank you very much for your help.
Hi again, there is an in-depth video tutorial explaining how to edit the template, kind regards.
Where is the link to the video tutorial because it is not on your download file for you template?
How also can we extend time in your template for each scenes to 3 seconds because it not in your tutorial.
It is there, I assure you (the tutorial).
Projects that recently came out, I am no longer impressed with yours. I have to be honest with you. With all the other Simply not impressed anymore with your support because it has been over 3 days now with 4 emails have been sent to you trying to get some help and support from you regarding the template bought from Videoihive and you are the Author of this template and you should be ae to provide the support for clients to your template like every other Author on Videohive and if you are not prepare to do this you should make it clear and put this in writing in Videohive “I DO NOT DO ANY SUPPORT TO MY TEMPLATE”. You can look at the other template in Videohive “Photo Motion Pro – Professional 3D Photo Animator” with 4,233 sales with 338 comments which seems to offer everything you have and much more. Also “Photo Animator” with 2,575 sales and Photo Projector with 954 sales. They are not just only the top Authors at Videohive but in the world for quality and support 100%. And you are not try to give us any support or try to help by telling us in your tutorial explaining everting which is not correct and does not answer the question. Your tutorials had only Introduction (2.54), Masking 4.11), Cloning (5.4) and other feature (6.0) and does not give use any help and answer to our question. You can also the other Author had more than 1 hr. of tutorial for their template not just a few minutes! If you are still do not want to do the support and help for your template I would have to request a refund for my purchase and will have to change the rating for you At Videohive.
That is what I call being ungrateful. I had to go trough extra trouble from my holiday to get a project to my laptop and explain something that is NOT what I should be explaining, because template is being meant to edit in after effects only, not photoshop. God knows, I did my best to help you, and I’m relaxed. Please, do issue a refund, it will be refunded without a problem.
If you read the questions and the help whicwas requested from your template was all relation to edit in after effects and it was not included in your tutorials as you said before and it should be explained and supported by the Author and I cannot see were you did do best to help your clients and you can relax now after you issue my refund.
I will reply for the sake of other people that might be interested in this template. Everything needed to edit this template is included in the video tutorials, nothing was left out. As I said earlier, I will be happy to issue a refund.
Amazing Work! Looks Really Cool and this is 5 STARS PROJECT. Good Luck with Your Sales. I love it.
Thank you very much, I’m very pleased that you like it 
Excellent work!
Thank you
Great slideshow
Thanks
very good job
! i wish you all the best for your sales 
Thank you very much Eric 
Looks Very Nice !!!
Thanks!
Awesome work !
thnx.
Thanks people! 
Awesome!
Beautiful Work !
Very nice work !!
Amazing work!