70 comments found.
fantastic mokups!
Thank you very much 
Awesome work, I’m sure it’s been a long time !! you are well done!
Thank you.
Is there any Siri screen capture in the kit as I’ve seen in the promo video? Thank you in advance!
Hi, thanks for contacting
sorry this is not included in our package but we usually send it to our customers via a direct link
Hi, I bought itouch yesterday but it’s not working for me. Every time I try to render the AE shuts down with error. Do you Know why? help on this is necessary.
Hi,
Please open a ticket in our help desk. Our support staffs help you regarding this issue. Screenshots really help us to solve your issue faster.
Regards,
hi, love your project!! i want to purchase the template, but i need the opener with the phone call too. is it included? i want to make phone call with my voice and change the titles.
Hi, thank you
we don’t have phone call sorry, you can see what we included in main package by watching the whole presentation
Hi can you please email me the PDF & Video Tutorial its not packaged in the downloaded files.
Also can you let me know the ideal rendering settings if i want to export this for use in banner video on mywebsite. We will be using 6 mockups to present a short fullscreen banner video intro. t would be great f you can send the link to the video tutorials / pdf by today itself. Thanks
Also can you let me know the ideal rendering settings if i want to export this for use in banner video on mywebsite. We will be using 6 mockups to present a short fullscreen banner video intro. t would be great f you can send the link to the video tutorials / pdf by today itself. Thanks
Hi, I’m Samuel from PixFlow support team. as we don’t have any contact information from you.Please contact us to help@pixflow.net email address and we will answer you there. for render setting you can use the “ H264 ” and the ”.Webm”. But I suggest you using both of them.
Regards
have emailed you
Check your email.
Guys i have not received any email from help@pixflow.net if you have used another email id please let me know… Guys can we resolve this somehow… its been 6 days for a simple request to send video tutorial… please just PM or give me a way i can reach you… cant continue waiting for a day to see a message without any resolution.
I have sent you an email again. Please check your spam folder and make sure our email is not there.
Hi,
Please consider that the documentation and help file is included in the package. So you don’t need to get it from us. iTouch doesn’t have video tutorial, however you can refer to iTouch 2’s video tutorial on YouTube.
Regards
You have some video tutorial, step by step? I could not remove the green color of the device!
Hi,
Thanks for purchasing iTouch
No need to remove green screen. Just place your image/video in the image holder.
Hi, I really like the look of your toolkit. However, I am looking for shots of longer than 30 seconds, particularly panning/handheld movement shots like #8, #23, #24 and #27. Is this something you can provide? Thanks in advance, James
Hi James,
Thanks for your comment. Unfortunately we can not shoot a customized clip for customers. However I suggest you to check out the iTouch v2.0 too.
Please let me know if you have any question.
Best regards
I just purchased your app kit and I am confused on how I start to edit it. I have relativley no experience with adobe after effects but your video conveyed a simple to learn process. Please help asap.
Hi,
Thanks for your purchase
Have you read PDF help file and watched the video tutorial (included in the package)?
I cant find the PDF help file nor the video tutorial. Where should they be?
Also when I pull up the mock up in after effects it says 219 files are missing
Please first extract the zip file. Help file & video tut are under “00-Help Files” folder.
Hi, whats the framerate of the footage will be included? Thank you.
Hi,
Framerate is 29.97. Please let me know if you have any question.
Before I would like to buy do you have any video tutorials
Hi,Please send us a mail and I’ll send you the video tutorial.
video.pixflow@gmail.com
Hi PixFlow, i think i found a bug. Mockup #36 does not seem to fit properly. He cuts some of the placeholder, and the perspective is wrong, completely distorted. can u fix it? 
Hi,
Could you please send us a screenshot and explain more about the problem?
video.pixflow@gmail.com
Nice work buddy 
Hi, really too good to ignore. I just want to check if the intro video of the demo where two people speaking to each other is also a part of this project. I really love that part and is there any way I could get that ?
Hi,
Thanks for your purchase
Yes, please send us a mail via our profile page. We’ll send it to you.
Super useful project, thanks so much! One file within the stock footage however, was corrupted. “MVI_9150.mp4” of a person using an iPhone. The file plays back gittery like it’s missing several frames. The file size is also much smaller than the rest. I’ve downloaded it twice to make sure it didn’t get corrupted in the download or expansion of the zip file, and the file comes through the same way each time.
Hi,
Thanks for purchasing from Pixflow
We’ve checked it again and it works good. You have to play it in some codec players like KM player or Pot Player. Do you have any problem with it in After Effects too?
It does not play back correctly in either AE or FCP. I’ve tried to re-encode it and it still plays back jerky. I notice other people who have purchased this project have had the same issue. Can you please set up a download link for a re-encoded file for this please. MVI_9150.mp4. Thanks
Sure. Please send us a mail and I’ll send you .mov file too.
Kind Regards
Please check your mailbox.
I haven’t received anything yet. Still coming? I’ve checked my spam folder and nothing?
We sent it to your mail. Can you please send us a mail? video.pixflow@gmail.com
Hy, I am interested to purchase this one. Before purchasing I need to be sure of the following things :
1) Is there anyway I can replace the products with my one products?
2) Can I edit the files on adobe after effect CS5.5??
3) Will I need anything else?
4) My pc is : Core i7 with 8GB ram. Will it work? Please let me know ASAP. I will need to start working on this one soon. Thanks
Hi,
1) You can place anything you want in devices’ screen.
2) Yes, sure.
3) basic knowledge of using After Effects
4)Yes. It works perfect.
Note: You can’t change hand gustures or BGs. They are real footage films.
High quality footage, but as mentioned before: the tapping is always at the same position on the screen. If tapping points varied between videos, I could choose the most suitable, as the tapping point is crucial, no the surroundings.
Thanks
Hi,
Thanks for your purchase
As you know it is the first real mock-up for iDevices and you’re right. It’s hard to find where customers as you want to have click. If we start new iTouch, we’ll think about a solution and we try to solve this problem too.
Looks great! About to get my teeth into it and wanted to just clarify something…
I have an app that has some scrolling parts but generally a fixed header and footer. What’s the solution for that? I’m guessing you need to duplicate the holder (maybe twice) and fix their position top/bottom and place them above the moving middle which you place an extended/edited version of the middle contents section that will scroll? Hopefully that is the way to do it and you can give me specifics that might help me as I’m far from an AE expert.
Aside from that I’d love a way to adjust the hand/finger positions as others have mentioned. Technically challenging I appreciate. Maybe you could just consider have quick alternative takes with different finger movements or just maybe have some angles where actual finger contact is obscured or cuts to avoid it being an issue? Maybe even silly things like cutting to a smiling chin or raised eyebrows as a message is typed? 
Thanks in advance for your clarification.
Hi,
First of all thanks for purchasing from PixFlow
1) Creating more holders for each footage will confuse users. You can easily place your header in the “Screen” composition and it won’t move.
2) Yes, as you said we have a lot of request for separate hand. We’ll try to have this one in next iTouch. However it won’t be ready soon.
Really thanks for your suggestions. It gives us a better view from customer’s need and we try to make a better product.
Kind Regards
Hi, where can i view the full video set ?, I need to create an App demo but it is very gesture specific ? Can i see what is available in terms of footage for iPhone only, portrait position only – tap, double tap and scroll [up] ? Thanks, Mark
Hi,
Can you please mail us and give us the number of scenes.
Regards
