118 comments found.
Hi, good mornig, i have one problem: At the time of rendering the videos that are in the background virtual screens disappear… 
Look this -> https://drive.google.com/file/d/0B2EicTLYxIHFcV9rRnJvRVk2aXc/view?usp=sharing
Hi,
Thank you for your purchase. It sounds like a cache issue. Could you please try to clean your After Effects Disk Cache? To clean your disk cache, head over to your After Effects Preferences > Media & Disk Cache > Empty Disk Cache.
Please let me know if this solved the problem. Thanks.
Best Regards, Jo
Already made, but still the same. The problem does not exist when a quarter under the render. but low quality video much
Could you please write me an email through my VideoHive profile, so we could take a further look into the issue?
Thanks, Jo
Hi, i have a question after to buy, this proyect can be used in vmix software?
Hi,
Thank you for your interest in our work. As far as I know it’s not possible. After effects must render the video out before it can be reliably played back in realtime.
Best Regards, Jo
hi, is it possible to give psd formarts of the set so that l can use it in the tricaster
Hi,
Thank you for your purchase. I’m really sorry, but I don’t have a psd for the project. Thank you in advance for understanding.
Best Regards, Jo
Everytime I edit lower third text it becomes scrambled and jumps to the top of the page.
Hi,
Thank you for your purchase. Could you please make a screenshot and send it to me by email through my VideoHive profile, so I could figure out? Thanks.
Best Regards, Jo
Hi, I want to add English subtitle on one of my video by using this template can you give me any suggestion or template for this
Hi,
Not natively, but there is a script http://aescripts.com/pt_importsubtitles/ which might be useful for you. Please let me know if I understood right.
sir after how much time new studio Template comes ?
Hi my friend,
Have you seen our latest News template? http://videohive.net/item/broadcast-design-complete-news-package-9/12909717
oo yes good one i also wants to purchase this and also sir i want to ask do you work on another ?
Thank you! Not right now. We’ll make another one, but I don’t know when we’ll be able to start the work on it.
Hi, when I try to render Panoramic View composition I have an error: 4509 footage files required to render compostion “Panoramic View” are missing. So I can’t render composition. What shoud I do?
Hi,
Thank you for your purchase. It’s an odd message, because there aren’t so many footages in the composition. Have you tried to empty the cache and to restart After Effects? Please let me know if you managed to render. Thank you.
Best Regards, Jo
Hi I have already clean the cache and restart After Effects witout success. I have searched missing files in the project but no missing files found. Regards
Could you please make a screenshot with the error you’ve got, and send it to me by email? Thanks.
Ok please give me your email. Thanks. Regards.
You can write me here office@ironykdesign.com
how to use it which program do i edit it
Hi,
Thank you for your interest in our work. You need Adobe After Effects. If I can be of further assistance, please feel free to contact me.
Hello.
Great package but I am having issues with the background monitors. Rendered perfectly the first time but now the monitor png and sequences are blank. The files are matched and I’ve tried rebuilding the project. Is this a known issue?
Hi,
Thank you for your purchase. If the render was fine the first time, might be an issue with After Effects cache. Also, please make sure the photos/footages are 3D layers. Could you please send me some screenshots by email, so I could figure out where could be the problem? Thanks.
Best Regards, Jo
Thanks for the quick reply. It would seem that the cache was the problem! Really appreciate your quick help!
Thanks for letting me know. Glad to hear it’s solved 
If I can be of any further assistance, please feel free to contact me anytime
Hello! Very good product, but I have a problem. When I load the footage in monitor placeholder appear in the ” panoramic view ” , but not “anchor close up view” . Why is that?
Hi,
Thank you for your purchase and for your kind words! Could you please make a screenshot and send it to me by email? Thanks.
Best Regards, Jo
Amazing work and amazing project, as always! Good luck!
Thank you very much, Gaby! Greatly appreciated! Please let me know if you have received my answer to your email, I am not sure if it went through.
All the best, Jo
Hi, I’m wanting to change the colors of all the Business segments. However, in the files, there are many pre-rended QuickTime movie files that don’t appear to be editable??
I’m wanting to completely use this color of #FEF200 instead of using the Green theme. Are you able to help with this at all?
Thanks!
Hi,
Thank you for your purchase. It can be done. Could you please send me an email through my VideoHive profile? Thanks.
Best Regards, Jo
Dear brother i want to perchase this but i want to ask one question I want to use it with Urdu , or arabic means i need to edit it in RTL shape
Means Now on scrooler is in left but i want to change it in right And in bottom text if now comes from left so i need it from right
Is it possible ?
Hello my friend,
Yes it is possible. It can be easily done with a crawl controller. If you need further assistance on this, don’t hesitate to contact me.
Kind Regards, Jo
I perchased
Respected boss I hereby take this opportunity to thank you for your kind support and valuable guidelines to make our last project a grand success And I hope you can continue this And i also need your a lot of help in this project also
Thank you very much for your kind words and feedback, and for your purchase! Greatly appreciated! Of course, feel free to contact me anytime, my friend. I will gladly help
Now i need you help bro Please tell me how to Write Urdu or Arabic on Ticker and make it right to left
1) At this time i am importing PSD for urdu Can we are able to write Urdu directly in after effect ? 2) If we Import Images then how to use with Ticker Line (News)
Hi Shauzab,
To write your text in After Effects, you just have to change “Headline01” to “Headline10” texts in “Ticker Line (News)” composition, then change the Crawl speed from “-120” to “120” to make it crawl from right to left. If you have an image, add it below “Crawl speed controller” and it will also move from right to left. Please let me know how it works. Thanks.
Kind Regards, Jo
i am confused how to add image in place of Text in Ticker Line (News)
The easier way is to replace the Headline texts in After Effects. However, if you want to add an image, it should be landscape (not portrait), like “Ticker Line (Market)” composition (which is 5000×50px).
still now solved
bro can you give me any screen shot or details on email (almahditv1@gmail.com)
It is only have option we can edit Text but how to replace the image for example in place of heading 2 This is the issue
I just sent you an email.
sorry for late reply but Thanks for your quick help sir
problem solved
Thank you, my friend! Glad to hear it worked
Hi, I bought it and it works like charm. Amazing product. However rendering is taking 48 hours for 10 secondes. Lol. I’m sure it’s a problem with my computer settings. I have a very fast new iMac 32g ram.
Could you please help me find the ideal settings for me? I have After Effects CC
Hi,
Thank you very much for your purchase and for your kind words! Much appreciated! It definitely can’t take 48 hours for 10 seconds I just sent you an email.
Best Regards, Jo
Hi, i wanted to buy this package but I bought the 43 dollar one intead, i havent downloaded the 43 dollar one yet. Please help, i want to buy your product, but i paid for the wrong one
Hi,
I sent you an email yesterday. Hope the staff will solve this issue. Please let me know their answer. Thanks.
Best Regards, Jo
Hi! Looks like a great set!
I have some questions regarding customizing the studio.
Is it posible to move around in the 360-space? To pick another angle? Is it also possible to move objects around? For example remove a monitor or change position of it?
So my real question here is I guess: is the studio just a video playing or is it actually a 3d space you can move around in?
Thank you!
Hi,
Thank you for your purchase and for your kind words! If I can be of any further assistance for Virtual Studio customization, don’t hesitate to contact me.
Best Regards, Jo
Hi! Wauw, great work!! I want to buy this one! Did you used a green screen with filming and editing the news readers?
Hi,
Thank you very much for your kind words! Much appreciated! Yes, you have to film the news readers on a green screen. If I can be of any further assistance, don’t hesitate to contact me
Best Regards, Jo
I want buy this one. but one question. Can I edit the title logo and sub title? NEWS 7 I want put some another words on that place.
Hi,
Thank you for your interest in our work. Yes, the Logo and all texts are editable.
Best Regards, Jo
Hallo Jeg har købt dette flotte program. Men det bliver ved med at mangle nogle filer. Har brug for hjælp. Min mail er bazookadaniel@gmail.com
Hallo Remix has købt this flotte program. Mænd it will be Ved with ved mangle some filer. Har use for help. Min mail is bazookadaniel@gmail.com
Hello,
Thank you for your purchase. I just sent you an email.
Beautiful work! I am having some issues getting my logo to show. I have placed it into the LOGO HERE composition. I have tried dragging and dropping my logo (.png file) and tried replacing the envato logo (tried both .png and .ai files). I only get an outline of my logo, not the actual logo. Have I missed something?
oops! Just found my answer in the tutorial. Thank you for providing those!
Hi Andrew,
Thank you for your purchase and for your kind words! Much appreciated! Glad to hear it works If I can be of any further assistance, don’t hesitate to contact me anytime.
Best Regards, Jo
