71 comments found.
Hello I just downloaded the template and I’m having the same issue with the files watercolor.mov AE says the files are missing and I cannot play the files, I downloaded quiqktime just to see if it works but nothing, please give me a hand, thanks.
Thanks for your purchase. If After Effects is showing an error that files are missing, it just can’t find them. Just replace the missing files with the movs in the download, that will relink them again. If you don’t know how to do that, please check the After Effects help. If quicktime is installed it will work. You also can play the files, but you can’t see anything, because its black in on black background. Quicktime Player shows transparency as black. I hope that this helps.
I re-download it and it simply works everything is in there. I appreciate your attention regards!
Well, sometimes the easy solution is the right one
Thanks for letting me know. Have fun with the template!
Just bought this template. Really nice!! You put in a lot of work and effort to deliver a very clean and well organised template. Well worth the money. Also a very good tutorial on how to use the template. Great job and keep up the good work. Kind regards, A fan
Thanks a lot! You made my day 
Excellent work!
?ool effects 
I just bought this template, but it isn’t working on my version of Adobe CC at all. Whenever I open either .aep file, it says: “After Effects error: file ‘Watercolor 01.mov’ cannot be imported — this ‘.mov’ file is damaged or unsupported.”
It then repeats this for ALL of the .mov files in the package. I’ve tried re-downloading it, to no avail. I’ve also reinstalled Quicktime, which didn’t fix the issue, either. Screenshot of the error:
http://imgur.com/2kDsUC2How can we fix this?
Thanks for purchasing the template! Sorry for the trouble, but I am sure it is related to quicktime. The error says “damaged or unsupported”. I can guarantee you that the mov files are not damaged and unsupported just means that quicktime is not correctly installed or working. Please try to completely remove quicktime and all its components and install the latest version. It should defenitely solve the problem.
I did a quick research and maybe it´s also related to a problem between Quicktime, Apple and After Effects (if you are on a mac). Please check this out: http://blogs.adobe.com/aftereffects/2013/08/solutions-for-problems-with-quicktime-files-in-after-effects-cc-12-0-because-of-conflict-with-dvcprohdvideoout-quicktime-component.html
You were totally right. It was a Quicktime issue. I just reinstalled (had to do this twice, strangely) but now it works. Thank you for your prompt response!
You are welcome. I’m glad that I could help!
Hello I sent you a PM please Respond. Thanks!
hi there, can i change the creamy colour background?
Hi, thank you very much for purchasing the template! Yes you can. Press the “Unhide all layers button” in the RENDER comp. Then you can see a layer called “BG_Paper/Elements.psd” – you can either exchange that layer with one of your textures or you can use color correction effects to change the look of the background. I hope that I could help. Let me know if you need further assistance.
Prefecto!
Excellent work !
Beautiful work my friend! Wish you many sales!
Cool One !
i have the same problem with ayrtonacrs, i tried downloading again still not working, it says damage or not supported whatever codec is that. the file is MOV….
Thanks for purchasing the template! Sorry for the inconveience. Please make sure that you have Quicktime installed on your system. After Effects requires Quicktime to use mov files.
Thanks for purchasing the template! Sorry for the inconveience. Please make sure that you have Quicktime installed on your system. After Effects requires Quicktime to use mov files.
i do have quicktime still not working
this is the 4th time that i have downloaded this, still no luck, quicktime is playing but all dark nothing i can see
The included video files look dark if you play them with the quicktime player because they contain dark ink elements on transparent background, so the result when you play them with the quicktime player is a black screen, but they will work inside After Effects.
i have purchased this item but unfortunately the videos provide are not working i tried installing many codecs and downloaded again this items but no luck…how would i use this one…
Cool project!
Hi amazing theme,
Can i also only buy the stock footage? I want to make a custom template but i cant find the stock footage anywhere except the ones used in your video.
Thanks for your comment! The photos used in the preview are my private ones and are not available to buy anywhere. If you want to use them for a project, please send me a pm or a mail with some details and maybe we can work something out.
Great work man , amazing inck 
Im using your template and in the video you said you can switch any of the scenes with a different one, im trying to use scene 9 the multiple image scene as scene 5 but the camra cuts off the 1st photo and moves before the last one is shown. any help?
Thanks for purchasing the template! Sorry, I probably didn´t explain this perfectly. You can exchange all scenes with each other except of the panoramic and the four placeholder scene. These need a longer camera movement. You could change the camera animation by hand to match the size of the multi image scene. Just take a look at the keyframes and delete the right ones and create a longer movement. or you just use one of the two placeholder scenes instead. I hope that I could help.
Idea and implementation are at professional level. Congrats. 
Nice Work 
Well Done!!! Wish u have lots of sales