26 comments found.
Product activation don’t work. “OK” button don’t respond. I see that other people have similar problem.
Hi! Yes, there is an authorization problem. Contact us via the feedback form, please https://videohive.net/user/rtfx We will provide a solution right now
Hi there. My product activation is not working, even after following instructions very carefully.
Hi! Contact us via the feedback form, please https://videohive.net/user/rtfx We will help you as soon as we can
Thank you for the quick reply and instructions on the fix. The fix worked perfectly!
hello, my product activation wont work
Hello! We have sent you an email with instructions.
Hey amazing collection, is it possible to get these exported as sprite sheets as well?
Hi! Thank you) It usually needs to create particular sets of sprite sheets before using them in a game engine. So in this case, we prepared png sequences.
So that means the package also contains the sprite sheets or do I need to export them from After Effects?
No) There are no sprite sheets in the package, because this makes little sense. We will provide PNG-sequences and you can create spitesheets using free or paid apps.
Hello again, when you say provide, does that mean you will send me the png-sequences after I buy this pack? Do I need to contact you directly? Or will you publish those PNG sequences as a graphics only package (on graphicriver for example)?
Hi! Correct. Contact us after purchasing and we will provide you PNG-sequences.
Amazig pack!!!!
Thank you)
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