28 comments found.
Cant activate last update 15.02.2022 – ERROR MESSAGE; Write to support and try again later.
AtomX_3.0.6r60 from official site
AE2021 last update
Sorry for the inconvenience. Please go back to the download page and download updates the project. Then reinstall it. Tell me if it keeps going wrong, I’ll help you. Thanks!
maybe i didnt put it that way, i said that i cant install update that came out today, i get an error when installing package, error is “Write to support and try again later.” i deleted old package from ATOMX and from C:\Users\NAMEUSER\AppData\Roaming\Aniom\Atom Extension and cant install package again.
something with validation process i guess
Chances are you saved the package to a folder with special characters. Make sure that the parent folders don’t contain special characters. If it continues to error, send the image via my mail: admin@zodostudio.com, I will fix it for you. Thanks
tnx all work after fix atomx service
Thanks
Hi! I purchased but can´t install on Mac, I can´t open the AE projects either! Can you share it on old AE version? Thanks!
Thanks, The project is suitable for cc version 18 and above. I’m always happy to share with you the older version. However, AtomX Extention only supports CC 18 or later. If you need an old version of aep file, tell me
Thanks, If you can share with me an old version (cc14 or cs6) in this email albertoreza08@gmail.com
I sent the CC13 version via your email. Don’t miss the V2 version that will be updated today. Thanks
Hello I purchased and installed the above stated pack I just noticed that when I want to use any of the stories, I get a pop-up message saying Missing Files; Template/Footage files is missing
Why am I getting this error?
Please check the archive folder and the parent folder, it must not contain special characters
Can I install the package on another drive? it always installs to c: and my drive doesn’t have much free space, thank you
Save the package on another drive, when you install the ‘Don’t copy’ option
Stories are very professionally made, in all seriousness, well done!
Thank you very much!
if in future you do changelog here it will be very good
We are correcting the errors and will update more stories
Thank you for using my track!
Thanks! That’s a great song!
Cool
Thanks!
It’s Very cool project
Thanks!