239 comments found.
Hi there, I’m thinking about purchasing this bundle but confused about the license. now I’m opening a Youtube channel and thinking of using the templates for my videos. is there a limitation for the standard license?
Hello! Please, contact me through my profile page: https://videohive.net/user/motioncan
And I will help you! Thanks!
where can i find the update for this i haven’t used premiere in months
I’m having 647 problems
Hello! Please, contact me through my profile page: https://videohive.net/user/motioncan
And I will help you! Thanks!
from where i want to get the purchase code?
Hello!
You can download the code from the Download page: https://videohive.net/downloads
How do I download all the fonts for free? I went to https://www.myfonts.com/fonts/flat-it/bebas-neue-pro/?refby=fontfabric but it says I have to pay for the font. Am I missing something? I bought this assuming that the graphics pack would have all of these fonts included.
Hello! Please use links to fonts from our file “Download Fonts.pdf” You can download Bebas from this site: https://www.fontfabric.com/fonts/bebas-neue/ Thank you!
Run Script Error UMcaught excption what should i do
Hello! I answered your email!
I recently purchased a Toko 2250+ motion pack and got it downloaded, but as soon as I try to extract the file, it shows the archive is either in an unknown format or damaged. I’ve sent an email regarding the same.
Hey Sir, my installation probelem is resolved but having an error 651. Kindly resolve it.
Hello!
The error occurs due to the fact that the updated files (some categories such as Typography, Social Media, Titles, Lower Thirds, Big Titles, Kinetic Titles, Call-Outs, Infographics, Devices and Logo Reveals) have been updated and improved for Premiere Pro 2021, which means that you need Premiere Pro 2021 for these files.
We are sorry that files for version 2021 do not work in versions below (but they added a lot of new controllers and functions, for example, changing placeholders directly through the Essential Graphics panel)
If you do not want to update to the latest version 2021 (with new functions) we can send you the files of the old version. Let me know what you think!
Hello, I have a problem for Devices, it says “651”. I think I need the 2020 version. I hope you can help me, thanks!
Hello! Answered your letter!
good
Hello, I can’t edit the Device slides. I double click on the slide but no new sequence shows up to edit as it does on the tutorial video on YouTube. Sorry for all the questions, I’m on deadline and this is urgent.
Hello!
I think the tutorial shows version 4.0, but in the new version 4.1 you don’t need to go inside the animation. Just modify the placeholders via Essential Graphics Panel > Edit
Let me know if you have any questions!
Thank you!
hey guys, my categories are not in order (appearing as 10, 7,5 18, 9, 4, and so on). Is there any quick fix? Thanks
Hello! Please, contact me at this email: motioncanconnect@yandex.ru
And I will help you! Thank you!
Hey I am interested in purchasing this pack but I am still a little confused about the liscencing. In Premiere Gal’s video I saw that we can essentially use this in multiple projects but here on envato it is mentioned single use. Now I am a freelancer and edit YouTube videos for my clients and would like to use the same lower third, transitions, intros in every video of theirs so is that fine?
Hello! Please, contact me at this email: motioncanconnect@yandex.ru
And I will help you! Thank you!
I have the same problem with 651 error. I want to finish my project in 2020 AP version. Please send me materials for this version.
Hey! Please, contact me through my profile page: https://videohive.net/user/motioncan
And I’ll send you the version you need!
Thank you!
Done
Omg. Just reply me and send me the link. Plz! I cannot finish my project for 3 days
Sorry for the long wait! Answered your letter!
Hi The project seem very good but i have a 651 error i cant use it How can i fix it ?
Hello!
I think that the error occurs due to the fact that the updated files (some categories such as Typography, Social Media, Titles, Lower Thirds, Big Titles, Kinetic Titles, Call-Outs, Infographics, Devices and Logo Reveals) have been updated and improved for Premiere Pro 2021, which means that you need Premiere Pro 2021 for these files.
We are sorry that files for version 2021 do not work in versions below (but they added a lot of new controllers and functions, for example, changing placeholders directly through the Essential Graphics panel)
If you do not want to update to the latest version 2021 (with new functions) we can send you the files of the old version.
Let me know what you think! Thank you!
Great collection!.. I am looking for bullet list type template… do you have this in your collection?
Hello!
Could you write to us by email and explain in more detail? Motioncanconnect@yandex.ruThank you!
I’m still having trouble installing this. I’ve sent a message through your contact page and sent the requested screen shot to motioncanconnect AT yandex.com. When the plugin loads, there is no place open to type the license key. Please help.
Hi. I can’t edit the logos for the different sequences. The “edit logo” section is blank and I can’t drag and drop a logo either in .ai, .eps or .png.
Hello! Please, contact me through my profile page: https://videohive.net/user/motioncan
Thank you!
I just noticed that this version is only for PP. Is it possible to get a refund for this version and instead buy the AE+PP version?
I have emailed you 
651
Hello! Please, contact me through my profile page: https://videohive.net/user/motioncan
Thank you!
Hello, I´m having problems with the installation: Despite following the installation procedures, Motionbro still launches an error message.
I already sent you an email to motioncanconnect@yandex.ru
The “null is not an object” pop-up when trying to use it. I use Premiere Pro 2021 Version 15.1.0 (Build 48) so I’m not sure why its not working. What should I do?
Sent an email for help… Waiting for response.. Please help
Hello! I answered your letter!
Thank you very much!
