879 comments found.
How to increase the duration of the gadgets for more than 30sec?
Hi,
1. You need to open composition with gadget
2. Change it’s duration to desired
3. Unlock all layers inside that composition
4. Make layers longer.
I was using the presets perfectly but after I updated to the new version the effects stopped working, it shows all of the effect controls but the transitions don’t work anymore, I cleared the After Effects cache but still doesn’t work.
Hi, Please check that you have switched to the Legacy ExtendScript expression engine. Here is the instruction how you can do it: https://drive.google.com/file/d/1TAK3XLa4jXcpe5Y3Js5vK6yJ-S0gmtwy/view?usp=sharing
Hi, could you please tell me if i need to buy AEViewer separately for Big pack of Elements to work?
Hi, AEviewer is included with the Big Pack. But if you want to use AEviewer with other project, you will need to purchase a full version on aescripts.com
hey, love the pack, ive got a qustion it keeps asking for a product key every time i go bak into AE. how can i solve this problem ?
Hi,
Please try to close After Effects via File -> Exit.
Good Work!
Hi, I am trying to open I can’t use BPoE with aecc2019 OS mojave 10.14.2. Please help. Thank you. 
Hi, Please email us details what exactly doesn’t work for you at support@motion.land
I do not update my AE, but about once in 2-3 weeks it requires the purchase code. Not a big deal, but it’s annoying. Anything I can do to fix?
Hi, Please email us your purchase code at support@motion.land
Hello i’m new with AE. few resale question:
1) If the company i work with don’t allow install your plugin to company computer, which mean i have to work on my own computer, can i save your amimation as User presets and apply it on any another computer? Or anyway eles available for this case?
2) If i create my own custom user presets, then i add to AE user presets, can i see the review in Adobe Br? As defaul of AE when i create user presets, in Br no display the review. Can your plugin make this happen for custom user presets view in Br also?
3) How is condition of 1 lisence? Is it allow update & support forever or not?
Hi,
Welcome to AE world.
1. Yes, you can do that. 2. Unfortunately, AE does not add a preview to .ffx file, so you can’t see a preview in Bridge.
You can create previews for .ffx files and apply them using the full version of AEviewer, that is available here: http://aeviewer.com You can find more information on how to do that here: https://youtu.be/jYAiOMw-dpE?t=1421. If i save as the presets, and apply to a computer none install aeviewer BP. The effect still work correctly?
2. Can you tell me how is the condition of 1 lisence? As i never purchase any AE add-on here.
1. Sorry, but you will need to create markers manually every time you are applying the presets and it will also require to replace the layers names inside the expressions, so I think the answer is no. In order to get a better workflow, you need to use AEviewer BP. 2. Regular license -> up to 3 products Extended license -> unlimited number of products
I just bought Big pack of elements today. when I use .jsx item, ‘this project contains expression errors!’ message show up…’aep’ has no problem… could you tell me why it is?
*there is no expression option is project setting….
I’m using cc2018 I can’t find expression option in project setting
Please email us a video recording at support@motion.land Thanks.
I cant use the 2d and 3d effects, i add them and nothing hhapen the mark appear but it doesntshow the effect i already delete ae cache
Hi,
Please email us a video recording at support@motion.land Thanks.
Hello, Im unable to move the gadgets to my desired location..whatever i do also the gadgets returns backs to center because of its animation keyframes. What can i do to move the gadgets completely to left or right side of the project screen?
Hi,
Please try to clear you cache in After Effects.
If you will still experience any issues, please email us a video recording at support@motion.land
Thanks.
It does not work for me when I put the purchase code, it tells me that it has no connection to the internet, and if I have What should I do?
Hi, please make sure that you are using the latest version of Big Pack. Also, make sure that nothing is blocking After Effects from accessing network (check firewall and anti-virus software).
When I insert an effect, the keyboard shortcuts stop working. Im working on macOS HighSierra and after effects cc 2018.
Hi, It seems like an After Effects bug. Could you please try to update to the newest version?
Hi! (안녕하세요.)
What kind of license do I have to purchase to get an unlimited usage of Y-tube channel which is approved to make profits?
Hi, The extended license allows using the elements in the unlimited number of videos.
I wanna make sure with this, So i’m sorry about my additional question.
So, on a YouTube channel that has been approved for monetization, if I purchase an extended license, I can use it forever?
forever? Without limit?
So I don’t have to additionally make inquiries to the envato market?
When I said to another seller I’m going to use it on the youtube channel that is approved of creating revenue, they replied me that it is a difficult question and I should enquire the envato market directly.
I’d like to purchase it right away because the pack is such an outstanding product.
+)My English isn’t that good, so I beg your pardon for some awkward expressions.
Yes, forever without additional inquiries.
thank you 
I can’t use on my aecc2019 OS mojave 10.14.1. Please help. Thank you.
Hi, Please send us an email at support@motion.land with the details. Thanks!
I’m facing an issue for CC2019. I have the latest version and I’m Legacy Extended Script.
- It keeps asking me to re-enter the license code - Keeps crashing after effects whenever I CLOSE the panel
Kindly Help!
Hi, Please try to paste the license code and then without closing the panel, close After Effects via the menu.
Speaking of the crash, this is the recent AE bug that Adobe aware of already. It will be fixed in the next update. Apologies for the inconvenience.
Thank you! Shall wait for the next update
Hi, does this works for the new version of After Effects 2019 ? If yes, I’m willing to purchase it.
Hi, Yes, it does.
Outstanding work, saving me a lot of time. By the way, how can I extend the time of the shape lines?
You need to open precomp and move the keys manually.
It keeps asking me for my purchase code every time I start the newest version of After Effects and this is getting really annoying. Is there a fix for this?
Hi, That can happen only when you force quit After Effects. Next time, please try to quit the program via File -> Exit. If that wouldn’t help, please shoot us an email at support@motion.land
Hey, Im on AE cc2019
after instillation and opening up my program i don’t see the “AE viewer” in window
Hi, Please email us your OS at support@motion.land And make sue that you ae using the latest version of Big Pack.
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