879 comments found.
same problem here ..cant open AEviewer on macos sierra and AE CC 17 just hit you an email!! please give support!
Hi,
Please check your inbox. 
Hi! Amazing pack, but I have a little request if possible. In the future is it possible for you guys to make the business icons have other currency symbol options? In europe we dont use Dollar so an option for “Euro” would be nice! i’m sure the same counts for people from the UK with pounds.
Thank you for the purchase and for your advice. We will definitely add this icon to the business pack as soon as we launch AE viewer. But if you need this icon urgently, you can use basic 010 and the symbol of euro from the animated font. You will get the same animated effect. Good luck!
Hi! Can you change every elements color? Titles, backgrounds and lets say the hands (skin)color?
Stunning work, really impressive, guys!!
awesome work, i buy it. thanks and love you guys
I wish I could use after effects, this looks fantastic. great work!
I can use one licence in two computer? It will not be used at the same time.
Yes you can 
When Open AE and paste purchase code the ExtendScrip Toolkit opens and start debug mode. Cant use AE after that
line 2190
Unable to execute script at line 2190
Make sure that you have downloaded and installed the latest version from videohive. If that wouldn’t help, shoot us a message at support@motion.land with your OS and After Effects version.
Yes, I’m using the latest version.
Thank you for the support, everything is ok now.
It’s giving me error of Unable to execute script at line 1. File or folder does not exist.” P.s I am using windows
hi, you are using a pirate version. It doesn’t work. If you want to use this pack, you need to buy it.
when I load a preset I get this “The project contains expression errors ” yellow bar below the comp screen and getting this error sometime outline contains triangle that are too sale to rendered…. error code 83:::3
Hi, Please download and install the latest version from videohive. If that error will pop up again, shoot us an email with project name at support@motion.land
R u planning to release video instructions or an updated instructions manual? I can’t even figure out how to extrude the text or change the background of the badges etc.
Hi We are currently working on the video tutorials. You can change the background as well as add extrude under the effect panel of the precomposition: http://aeviewer.com/ml/images/setupcontroller.png
Hi ! i can’t use the charisma titles anymore. it says ’’ you can use only project that came from motion land’’ please i need help
also the badge, computers and some other stuff don’t want to open ! i really need you to reply as fast as u can please im in a rush !
Please, write us at support@motion.land
Use text animate in, Nexa Bold. I can color the extrude of every letter except for the letter T. Why is this?
Hi, I just checked that and everything works fine. Try to re-import the typeface and if that wouldn’t help, shoot us a line at support@motion.land
Hello, With Adobe Premiere Pro CC 11.0 newest version, is it possible to edit basic parameters of template files you made, directly in the Essential Graphics Panel in Premiere Pro? I believe in order for this to work, you need to create Motion Graphics templates in Adobe After Effects CC for use by editors in Premiere. https://helpx.adobe.com/after-effects/how-to/create-motion-graphics.html
“by creating Motion Graphics templates in the Essential Graphics panel in Adobe After Effects CC. When you create templates in After Effects, editors can modify them within Adobe Premiere Pro CC by adjusting the properties you choose to be customizable, such as text, color, size, or other values”
Please let me know if you have setup your product to work in Premiere Pro Essential Graphics Panel.
Hi, It’s not supported yet, but we consider adding super of Essential Graphics in nearest future.
I look forward to the day it does, it would be a game changer as most products here don’t have that feature
hi i didnt quite buy the product, i downloaded for free with all license included but when i enter the purchase code its says CODE IS BLACKLISTED then INVALID CODE OF PURCHASE or probably cos i din pay for it.
hi, you are using a pirate version. It doesn’t work. If you want to use this pack, you need to buy it.
how to upgrade to a big pack?
Download the latest version from the videohive and install it as usual.
how to add my own project to aeviewer new version
Hi, In full version of AEViewer it would be possible. We are planning to release it in a month. You can subscribe to updates here: http://www.aeviewer.com
i can’t change any color in effect control… And yes i have the allow scripts preference switched on…
I have installed the pack. Notihing shows up under Window – extensions. Please advice.
Hi! I’m a freelancer motion grapher and I have 2 computers. Can I install Big Pack of Elements in both computers with a single license? Thanks!
Hi, only for two. 