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I have bought this intro, it’s awesome! When i first bought it, i was able to open the document, but the titles weren’t available because I did not had After effects. but after installing after effects (trail version) the intro worked very good. But somehow at this moment I’m not able to open the document. When I open the document, it stays at ” Searching for location” but after that premiere pro crashes. Premiere pro itself works fine, but only with your intro document i’m having troubles. my after effects license just exipred a few days ago, could that be the reason? and if yes, can you help me with this? hope to hear grom you soon!

Hello! Thanks for purchasing my template. Please contact me via my profile page: https://videohive.net/user/noblemetal https://goo.gl/M5mvHm

I have installed trial version of after effect and still have error message that I need to install after effect to import the files (this is for the fonts i think). Please advice?

Can you install Premiere Pro CC 2018? Since you have after effects 2018 installed, the project will open without an error in premiere pro 2018.

Unfortunately, there are only two solutions. Either install After Effects СС 2017, or Premiere Pro СС 2018. I can edit the project without using the essential graphic panel. But in this case, the text will be static without the letters animation. If you are satisfied with it, tomorrow I can send you the edited version for Premiere Pro CC 2017.

I found the installation instructions for previous versions. Maybe it will help to install After Effects 2017 https://helpx.adobe.com/download-install/using/install-previous-version.html

Friend, I wish you all the best for your sales! ;)

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