How to get rid of the expression errors in After Effects CC 2019?
Can I use this product for multiple projects and clients?
Sure! After purchasing an extended license you are allowed to use TG Library unlimitedly (except for reselling the entire package or its elements). For more information drop us a line to think.sporadically@gmail.com.
How could I update to AtomX?
Follow this short video: https://www.youtube.com/watch?v=2WaQ_F7-Gg0
To get AtomX installation file you can either re-download the package from your Videohive account or download it directly from the official site: https://aniom.net/ext-atom/
Does TG Library support Arabic language?
Yes, as soon as Adobe After Effects has a native Arabic language support (since v. 14.2). More information here: https://helpx.adobe.com/after-effects/using/creating-editing-text-layers.html#expanded_text_support
The timing tools are not working. What should I do?
Download the latest version of AtomX from https://aniom.net/ext-atom/ and install it.
Does TG Library have a full Premiere Pro support?
The package contains 1300+ MOGRT elements, that can be used in any Premier Pro CC version since v13.1.4. Check the ‘What works in Premiere Pro CC?’ section of the description for a more detailed list. Besides you can use the Adobe Dynamic Link feature to connect After Effects and Premiere Pro, and use any element from the library.
After using TG Library my project has a huge size. What could I do?
Make sure you used the Remove Unused button to clean your project: https://www.youtube.com/watch?v=QaNKAAUfxw4
Where is my Purchase Code?
Go to https://videohive.net/downloads. Click on the Download button and select ‘License certificate & purchase code (text)’. Open the text file, the Purchase Code is there.
I am having issues while installing AtomX and the package. What should I do?
Make sure you downloaded the latest versions of AtomX and ZXP installer from https://aniom.net/ext-atom/.
Don’t try to install the extension and the package directly from the ZIP archive, unzip them firstly and install from the folder.
If the problem still exists, drop us a message to contact@vcgmotion.com and we’ll sort it out.
I don’t see any animated previews inside AtomX, why?
Make sure you unzipped all the contents from the ZIP package, including the ‘Atom After Effects’ and ‘Atom Preview Assets’ folders.
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