97 comments found.
Hi. im extracting the zip and its saying it will take 14hrs. I know its a big zip but should it take this long? Thank you.
Hello! Thank you for your purchase. It shouldn’t take long. Never took too long for any customer. It must be something with your machine.
If you still have any questions, please contact us again. Thx!!
Hi Alex, i can not install the package. i have written you twice under the place specified here but have not gotten any reply. Need help. How can i contact you?
Hello 
I found in the comment section, that there is demo version for M1 Macs available. Is the demo version still live or is it fully compatible with M1 Macs already? Thank You.
Hi,
Demo M1 version
hi, do you have the transition like in the link bellow , min 0,39 https://www.youtube.com/watch?v=GFiQB6Lbi-U&list=PL-azJBgG8XSk6z8Ov_mxdczZKkiTyE9cv? Thank you
About your question, can you please contact me through the form to explain to me better what you need. Tks!
Purchase Date: 2019-10-24 but no download possible today after loggin in at ENVATO. Item says that I have to purchase.
Hello!
Only Envato can resolve this situation, it could be a website error. You need to open a ticket and explain what happened. Just contact support.
https://help.market.envato.com/hc/en-us/requests/newBest regards,
Alefx
Greetings. Having not received an answer, through assistance, I write here. With FCP 10.6, some plug-ins do not work properly, such as “Box Inside to Down” where the transition instead of taking place between Zone A and Zone B, occurs between Zone A and black screen. With FCP 10.5, everything works smoothly. I await a response on this. Thanks.
Thank you for contacting us. Your question has been answered by email. Cheers
Hi, is it compatible with M1 Mac?
Hello! Contact us to test a demo version compatible with the M1 Silicon.
Hi. I would like to know if Transitions and Sound FX + Bonus is compatible with M1 Macs.
Hello! Contact us to test a demo version compatible with the M1 Silicon.
Hi! This pack looks awesome! Is it compatible with Apples new M1 silicon chip?
Hello! Free Update Coming Soon for Apple Silicon M1
Contact us to test a demo version compatible with the M1 Silicon. Now available
Hi! How can I download the updates? Do I need to download it again? Thanks
Hi! Yes, you need to download it again and replace the files when installing updates on your Mac.
If you still have any questions, please contact us again. Tks!
I have been want that for the store of mine of https://juicewrldmerch999.shop/ .Is this is available or not?
Hi, I didn’t understand your question.
Hi, I bourght your item but I can´t find the function “face pixel”! You can help me? Thx Jens
SOLVED! Found it
Hi, Can not install them, CAN you send a video on how to install? Thanks
Please contact me https://videohive.net/user/alefx Tks!
I have dropped you an email
Take a look at your emails. Yesterday, I sent you step-by-step as you asked. Tks
Thanks, that sorted, Can you please reply to an email I have just sent? Thanks
well I haven’t received anything???!!!!!
Hi, you were answered by e-mail on February 7th, where I informed you that I had suffered a serious accident. The effects have an installation help file. Please follow the step-by-step help to install it. Tks
I use the target zoom in transition in FCPX and the mouse over video timeline seems to get stuck and the small video preview player isn’t showing the next scenes, also the playback is choppy after this transition. Could this be some render issue, haven’t tried how the exported file plays, but its a bit choppy to do the edits with the transition added. Any thoughts ?
Looks like this was a render issue, deleted all render files and re-rendered all files and it seems to be fine now and no longer choppy.
If you still have any questions, please contact us again. Tks
Hello,
I don’t have the following folder on my Mac /Library/Audio/Apple Loops/Apple/. Could you please assist me here?
Thanks a lot
Send me an email to help you. Please contact me https://videohive.net/user/alefx Tks!
Do you have a youtube video on how to install these? i want to see if easy to use and install on fcp. Thanks
Send me an email to help you. Please contact me https://videohive.net/user/alefx Tks!
hello, it is compatible with the new mac M1?
It’s work?
Contact us to test a demo version compatible with the M1 Silicon. Now available!
Hi, I have followed you instructions on how to add the titles to final cut pro x 11.1 but i cannot see them or any other parts of the package! I look forward to hearing from you!
Hey there, about your question, can you please contact me through the form to explain to me better what you need? Tks!
Hi, bought this on Black Friday but didn’t realise it was just for Final Cut Pro….. I’m Adobe only
Hi, i’m sorry you made the wrong purchase. Only Envato can return the money. You need to open a ticket and explain what happened to them to analyze. Just get in touch with support then, I’m sure they’ll forward your info to the relevant refund people.
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-If you still have any questions, please contact us again.
Best regards,
AleFx
