327 comments found.
Does this work with Premiere Pro CC 2015.2?
Yes
I Can Import the Effects but their always have a massage (media offline) on wich email adress can i send u my problem with fotos??
You can send at nitroznn@gmail.com also please attach purchase code
I cant locate missing files please help. I have reinstalled trice and still having problems missing 100 files
Hello! You just need to follow tutorial and exactly ReSave step
send me the link to this tutorial please. An further more when I place stack these transitions my clips they do not work. I am really struggling with this. please help.
Seems like the download is incomplete. I cant relocate all the files that are missing, because most folders in “assets” are not there anyway…?! NEED FOR HELP! (already send you an email)
Hello! Our support team will answer you asap
Btw… everything fine now 
Thanks for reporting!
About how long is response from contact form?
i installed the presets, in the preset “motion presets” i can see the “in” and “out” folder with only folders , without any preset, what can i do ? i have contacted u and no response
Hello! Please contact us via contact form at profile page and we will help you
hi sir, if you can’t slove the presets problem just give my money back
hello! our developer solve it and already give all instructions to you
Hey, I downloaded this transition pack thinking that it could be used for Premiere Pro cs6, is there any way to get my money back?
Contact with envato support and ask refund
Do I need After Effects to load the motion graphic transitions? I only have Premiere Pro (2020).
Hello! You don’t need it
Well, I took the “presets” folder and brought it into the Motion Graphics Templates folder. When I tried to drag any of the transitions into my project, there is a “Graphics Template Import Error” saying I need to install after effects 2020.0
Please contact us via contact form at profile page and we will help you
Ok, thanks
i installed the presets, in the preset “motion presets” i can see the “in” and “out” folder with only folders , without any preset, what can i do ?
Please contact us via contact form at profile page and we will help you
i communicated with your developers via mail and the problem does not solve yet for more than 5 days !... when i import the transitions it says .. it was saved in a newer version of adobe premiere and cannot be opened in this version. ... i’m using premiere pro cc 2018 and also the other file called 2015 gives me missing files .. what should i do i did everything please help me urgently !?
Our developer already contacted you from email night.time.vlg@gmail.com few days ago. Please check it
i have told you i contacted them but they send one sentence every 24 hours and the problem still exists that is too much .. i need it urgently please
He told me, that give all instructions to you
i just bought the package and started following the instruction video and soon as i opened up the project file, it says it was saved in a newer version of adobe premiere and cannot be opened in this version. ... i’m using premiere pro 2018, what?
i’ve tried everything, i would like a refund please.
Hello! You have in ZIP Version for CC 2015 – use it. If you have any questions please contact us via contact form
i don’t understand what you are talking about
No i’m sorry all of this is proving far too difficult for me to understand, everything seems way to complicated for me, i am dyslexic i would like a refund please, i have uninstalled and removed all the files. I would please like a refund.
This is a simplest way ever, just open project file. If you have more questions, you need to contac us via contact form here – https://videohive.net/user/nitrozme
Is this Premiere 2020 compatible?
Yes
once i click to import them this message would appear( this project was saved in a newer version of adobe premiere pro and cannot be opened in this version) please help me asap i have sent in mail a few hours ago
our developer will answer on it asap
ok i am waiting
Hi it says many clips are missing in the asset folder.
Just make sure u follow RESAVE step in tutorial
Hi,
I purchased the 2500 Transitions all in one pack and when I open the “1. Transition Premiere Pro” project file to upload the transitions it gets stuck on locating media.
I have already cleared my Cache files and this did not fix it and when I hit cancel it crashes everything.
Hello! Please contact us via email contact form here https://videohive.net/user/nitrozme
I did that as well….
Guys I need help with this!!!! when I open this file in adobe premiere pro 2019 it saves this project was saved as a previous version and must be converted, when I hit ok and save it, half of the files are not found…...
I contacted you via email on your profile page and never received a response. Customer service has been horrible so far
Please tell me your email
Hi , I purchased the pack, Cinematic Rewind -Cinematic Rewind Black-Rewind Light Leaks: If I replace the mp4 on this effect with my mp4 I don’t get any light leaks. I also tried to copy effect attributes from this mp4 to my mp4 but doesn’t work. Can you please help? Thank you!
Please make sure that u making everything like in video tutorial. If you have any quesitons, please use contact form here – https://videohive.net/user/nitrozme
Very disappointing that Cinematic Rewind only works for 1920×1080, the change resolution solution offered doesn’t work for this effect , I purchased this pack for this transition and I’m being asked by the developer to change the resolution of my whole project not answering the question why then he sells a change resolution solution that actually doesn’t work, asking for money back – the pack is sold as resizable 
Our developer already contacting you via email
Hi, what’s the differences between the motion presets in this pack and your 700 text presets pack?
In 700 text pack you have 700 TEXT presets(works only with text layers), in this pack you ahve not only text presets, you have animation presets for any layers too
So what’s inside this pack will work also with any text?
yes ofc
I’ve tried to use this but I either end up with an uneditable title, or no title at all?
hello! please use contact form and contact us via email
more tutorial is needed around the integration of the transition with the sequences in the timeline. At the moment, I’m just getting a hard cut to the default graphic used to illustrate what the transition would do if it worked.
Also note, if you don’t switch it to Icon view it won’t have the same outcome if you drag and drop from list view, an important distinction.
Hello dear customer! Thanks for your comment. If you have any issues with hard cuts or incorrect transition – please use contact form at https://videohive.net/user/nitrozme to contact us
