Hello, what could be the reason. When open Animation Composer and select transformation, the after FX (cc 2017) crash, does not answer. It is necessary to complete its work through the task manager.
I apologise for the inconvenience. This is quite strange, are you using the latest Animation Composer?
Can you please send me an email to email@example.com? It’s better to communicate that way.
You can also try this fix, it may be related: https://support.misterhorse.tv/941380-Slow-preset-and-precomp-preview-or-green-preview-window
Thanks, like would help.
Is this work with aftereffect 2018?
Just got an email about an update to this but can’t find a changelog anywhere to know whats changed. Would like to know so we can explore whatever is new or revised.
I just got an email that this was updated. How do I update it in Ae?
Never mind, I think I got it. Thanks
Hi just updated to the new versions of text presets, but i don’t seem to have all the transitions that I see in your video? how can i fix this?
Hi there, hmm I am not sure what could be missing. Can you please send me some screenshots to firstname.lastname@example.org? I am sure we can find a solution.
hi there! quick question, i work both on my office mac and on the go on my macbook. do i need to purchase 2 licenses so i can use this on both devices, or is it included? thanks
You only need 1 license for 2 computers. It’s designed to work exactly for your situation.
I have noticed this now is V2 , can you please tell me that is new I am considering of purchasing this great presets.
Thank you in advance!
Thanks for reaching out. Well in the new version we group all the preset controllers under one so it’s easier to adjust all the preset properties.
Check out this video, where Adam shows this on Text presets: https://www.youtube.com/watch?time_continue=2&v=8CzHZxY22Vs
Thank you very much! I really do appreciate your help on this
I couldn’t activate 1000 preset
I apologize for the inconvenience. Can you please send us some more information to email@example.com? A screenshot of the error would help.
summer promotion is over?
Hi there, unfortunately yes.
I have a problem… when I put my license, it says to many used…
I have my license used in more than 2 computers, but those computers already not used.. and I’m on my new devices…
Is there any way I can reset my device license? thanks
I am very sorry for the late reply. Yes you can manage your licenses when you register a Mister Horse account. Please follow this guide to get this resolved; https://support.misterhorse.tv/009357-License-was-activated-too-many-times-error
I hope this helps. Let me know if you have more questions.
For installing on to PC I should buy it twice?
No the license should always allow you to have the product installed on 2 computers.
Hi I just purchased it and it works great! Thank you, I just have one question / problem – I added the Wave Warp 2 Preset to a layer I imported from illustrator but the problem is that the warp is getting cut off on the sides of the layer which are defined by the size of the layers background (not the size of the actual composition), how do I adjust the size of the layer background so that the warp isnt being cut off on the sides? Thanks
Hi I have just updated the plugin and the problem is still there, shouldn’t the effect I’m applying effect the entire shape and the layer that contains it?
I apologize for the late reply. Can you please send me a screen-recording to firstname.lastname@example.org? Like that I will be able to help right away I think.
Hello my serial does not work says there is an error, you can help me.
I apologize for the inconvenience.
Can you please send me a screenshot of the error and your license key to email@example.com?
hello. How many PCs can I install from 1 license? and how to purchase additional license using the same account?
You should always be able to activate our products on 2 computers at the same time. There is an automated system that will guide you if you want to activate next computer.
However please keep in mind that the license is single user only.
Feel free to reach out anytime, I am always happy to help.
oh see. At the moment, I have already activated on 2 pcs. Now I want to install to another 2. Is it possible to buy again using this account(otterco) ? or should I make a new account to buy it?
Yes you can buy more licenses with the same account. It is best to buy licenses with the same account you will have better control over them.
Let me know if you need more assistance.
Hi i bought The Most Handy Motion Presets For Animation Composer before months and it works well. now i changed to a new pc and it says invalid activation code What can i do now?
Hi, do you have misterhorse.tv account?
Also, could you please write us to firstname.lastname@example.org ?
Cool animation pack!
Just wanted to mention a problem I had and how I resolved it. When you open After Effects as an admin, it doesn’t let you drag and drop stuff for some reason. So I wasn’t able to install this until I stopped opening it as an admin (another plugin requires me to open as admin so I have it automatically open as admin with a shortcut).
Thought this might be helpful for others
Thank you very much for sharing this information. I didn’t know about the issue either. Will certainly come handy when somebody should encounter something similar.
Thanks for reaching out. Sure, I have recorded 2 short videos that should guide you.
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