400 comments found.

Hello, what could be the reason. When open Animation Composer and select transformation, the after FX (cc 2017) crash, does not answer. It is necessary to complete its work through the task manager.

Hello leon,

I apologise for the inconvenience. This is quite strange, are you using the latest Animation Composer? Can you please send me an email to support@misterhorse.tv? It’s better to communicate that way.

You can also try this fix, it may be related: https://support.misterhorse.tv/941380-Slow-preset-and-precomp-preview-or-green-preview-window

Thanks, like would help.

jm7372

jm7372 Purchased

Is this work with aftereffect 2018?

Just got an email about an update to this but can’t find a changelog anywhere to know whats changed. Would like to know so we can explore whatever is new or revised.

Thank you

I just got an email that this was updated. How do I update it in Ae?

Never mind, I think I got it. Thanks

Hi just updated to the new versions of text presets, but i don’t seem to have all the transitions that I see in your video? how can i fix this?

Hi there, hmm I am not sure what could be missing. Can you please send me some screenshots to support@misterhorse.tv? I am sure we can find a solution.

kalteis

kalteis Purchased

hi there! quick question, i work both on my office mac and on the go on my macbook. do i need to purchase 2 licenses so i can use this on both devices, or is it included? thanks :)

Hello Kalteis,

You only need 1 license for 2 computers. It’s designed to work exactly for your situation.

Great video!

Thanks! :)

great job!!

Thanks :)

I have noticed this now is V2 , can you please tell me that is new I am considering of purchasing this great presets.

Thank you in advance!

Hi there,

Thanks for reaching out. Well in the new version we group all the preset controllers under one so it’s easier to adjust all the preset properties.

Check out this video, where Adam shows this on Text presets: https://www.youtube.com/watch?time_continue=2&v=8CzHZxY22Vs

Thank you very much! I really do appreciate your help on this :)

I couldn’t activate 1000 preset

Hi there, I apologize for the inconvenience. Can you please send us some more information to support@misterhorse.tv? A screenshot of the error would help.

alstr81

alstr81 Purchased

summer promotion is over?

Hi there, unfortunately yes.

riza1st

riza1st Purchased

I have a problem… when I put my license, it says to many used…

I have my license used in more than 2 computers, but those computers already not used.. and I’m on my new devices…

Is there any way I can reset my device license? thanks

Hi there,

I am very sorry for the late reply. Yes you can manage your licenses when you register a Mister Horse account. Please follow this guide to get this resolved; https://support.misterhorse.tv/009357-License-was-activated-too-many-times-error

I hope this helps. Let me know if you have more questions.

riranet

riranet Purchased

Hi For installing on to PC I should buy it twice?

No the license should always allow you to have the product installed on 2 computers.

disent

disent Purchased

Hi I just purchased it and it works great! Thank you, I just have one question / problem – I added the Wave Warp 2 Preset to a layer I imported from illustrator but the problem is that the warp is getting cut off on the sides of the layer which are defined by the size of the layers background (not the size of the actual composition), how do I adjust the size of the layer background so that the warp isnt being cut off on the sides? Thanks

disent

disent Purchased

Hi I have just updated the plugin and the problem is still there, shouldn’t the effect I’m applying effect the entire shape and the layer that contains it?

Hi there.

I apologize for the late reply. Can you please send me a screen-recording to support@misterhorse.tv? Like that I will be able to help right away I think.

Thanks!

Hello my serial does not work says there is an error, you can help me.

Hi there,

I apologize for the inconvenience. Can you please send me a screenshot of the error and your license key to support@misterhorse.tv?

Thanks!

otterco

otterco Purchased

hello. How many PCs can I install from 1 license? and how to purchase additional license using the same account?

Hi there,

You should always be able to activate our products on 2 computers at the same time. There is an automated system that will guide you if you want to activate next computer.

However please keep in mind that the license is single user only.

Feel free to reach out anytime, I am always happy to help.

otterco

otterco Purchased

oh see. At the moment, I have already activated on 2 pcs. Now I want to install to another 2. Is it possible to buy again using this account(otterco) ? or should I make a new account to buy it?

Yes you can buy more licenses with the same account. It is best to buy licenses with the same account you will have better control over them.

Let me know if you need more assistance.

Hi i bought The Most Handy Motion Presets For Animation Composer before months and it works well. now i changed to a new pc and it says invalid activation code What can i do now?

Hi, do you have misterhorse.tv account?

Also, could you please write us to support@misterhorse.tv ?

Thanks :) !!

Cool animation pack!

Thanks!

Just wanted to mention a problem I had and how I resolved it. When you open After Effects as an admin, it doesn’t let you drag and drop stuff for some reason. So I wasn’t able to install this until I stopped opening it as an admin (another plugin requires me to open as admin so I have it automatically open as admin with a shortcut).

Thought this might be helpful for others :)

Hello Digitalsoju,

Thank you very much for sharing this information. I didn’t know about the issue either. Will certainly come handy when somebody should encounter something similar.

Thanks again!

gguzze

gguzze Purchased

hello~ i have question. look at this url. https://s3-eu-west-1.amazonaws.com/misterhorse-public-web/videohive/GIFs/Handy/Candy/handy-candy-01-Half-1.gif here is two transition. I tried to do this. But it failed. Explain to me how to create these transitions step by step.

Hi there,

Thanks for reaching out. Sure, I have recorded 2 short videos that should guide you.

Here is one for the circle part: https://www.dropbox.com/s/x3ddmmicyqzwqst/circles.mp4?dl=0 And here one for the rectangle part: https://www.dropbox.com/s/exxntfj12s3ltid/rectangles.mp4?dl=0 Is this what you were looking for?
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