The preview of this video is 15 seconds long. The video I bought is only 5 seconds long. I wanted to purchase the video featured in the download preview. I can’t understand why this has happened. I am so disappointed in this purchase and will be asking for a refund.
Thanks for purchasing the item. This video is a loop, this mean that you can make it any length you want, from 10 sec to 10 hours if you wish. If you need 15 seconds you can copy and paste 3 times and you will have 15 sec. In items details I have indicated that the length of the clip is 5 sec and this is a loop video. The preview shows that the main items playing 3 times, hope this make sense.
In the preview, there are flashing lights and then a guy getting handcuffed. In the downloaded version, there are just flashing lights – and no guy getting handcuffed. The flashing lights are meaningless without the guy getting handcuffed. It is unethical to advertise a video and then only allow 1/3 of it to be downloaded.
I’m going to request a refund. I am very disappointed in this video. I hope others read these comments.
that is only an example of how you can use this video, you can use it as an overlay on top of other footage. I am sorry about this confusion.
you can buy that footage here and then use my video as an overlay https://videohive.net/item/handcuffs-arrested-released/2997422?s_rank=1
The fact is that the download preview is different from the actual download. This is the problem. I do not want to buy a second video. I want a refund because the actual video was misrepresented in the download preview. There is nothing in the download preview that says that the handcuffed person was just an example. This video is useless to me now. Please refund my money. I will not use this video at all.
actually I put a big title on video: “USE IT AS AN OVERLAY” , did you noticed that ? and in the items details is indicated that the video is only 5 sec loop
I honestly don’t know how to do a video overlay. I just really liked the way the downloaded preview video looked. It was perfect for my project. Even if I bought the footage you sent me of the handcuffs, I probably would not be able to figure out how to use it with the police lights footage.
its very simple, I can help you, please email me at firstname.lastname@example.org
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