Hi, Thanks for contacting us. Actually few hours back we checked our mail box and saw one mail from Envato regarding approval of our latest project. We believe that your 2 mails reached us some time back and it was actually went to spam folder. Unfortunately we didn’t check that. Now we replied to that mail. Please accept our apologies. Thanks again.

Hi, Thanks for your interest in our project. Please contact us again with your purchase details from VideoHive. We can send you the CS 5.5 version. Thanks again and sorry for the delay in our reply..

Thanks Friend !!!

Hi, Thanks for the purchase. We have replied to your mail. Please check. And please rate our work here : https://videohive.net/downloads Thanks again..

In effect controls I can only see changing the “Transition Element Color” (which I did), but not any of the particles, they are all defaulted to white. Can they be changed (i.e. Star Particles)?

Hi, We have replied to your mail on how to change the “Star Particles Color”.. Thanks..

Hi, Thanks for your interest in our project. Yes, you can customize to the length of your song. As you see in the project description we have given 6 versions of the project having different durations. But customising the duration (varying for each scenes) will require bit of AE knowledge.. Thanks again..

Hi, Thanks for your interest in our project. And yes what you think is correct. You can check these items https://videohive.net/item/history-timeline/21633379. In this History Timeline there will not be edge issue. And you can switch off the Sepia tone effect on the images if you need colored images. And please check these two also https://videohive.net/item/timeline/21588254 https://videohive.net/item/elegant-timeline-slideshow/20086928

Thanks again..

Thank you for your reply and suggestions! I like your suggested options of the first two. On the 2nd one, can those frosted-glass logo-screens easily be replaced with another photo slide effect instead?

Hi, In that project scenes which are having frosted-glass logo-screens are named as ”=Scene_XX_Heading”. And the following scene is named ”=Scene_XX_Main”. So, Yes, you can delete or replace those scenes (having frosted glass and logo) in the ”=Scenes Combined” precomp where all the scenes are arranged in sequence. And keep the next following “Main” scene in the place of deleted “Heading” scene. So you will get all the “Main” Scenes arranged in sequence. Thanks..

Thanks Friend !!!

Hi, Thanks for the purchase. Please contact us through mail using the mailbox in our profile page so that we can send you the new project with more scenes added. Thanks again..

Thanks Friend !!

Replied to your mail with the project with 20 scenes.. Please rate our work here : https://videohive.net/downloads Thanks..

Thanks Friend !!!

Hi, Thanks for the purchase. In those title text precomps click on the “SHY SWITCH” to unhide the hidden layers. Those underlines are just a shape layers and are hidden. And you can see those shape layers after clicking on the shy switch to unhide those layers. Now you can switch off those layers or delete them if you don’t want. Thanks..

Hi. Thanks for your interest in our project. Yes, that star shape particles can be changed to some other shape or can be turned off. Also the dust/glitter can be turned off.

I’ve seen that you can do project with extra scenes. If you send me how I can add scene I will do myself but if you can do, it would be even better I need a project with 17 scenes. Please let me know. Christian

Hi. Replied to your mail. Sorry for the delay. Thanks..

Thanks.. Will do that if required..

i just send mail. Thankyou for interested

When can you send project. I have an urgent need this project

Hi, Sent the project through mail.. Please rate our work..

Hi, The audio is available here in this link : https://audiojungle.net/item/movie-trailer/13639161. Thanks..

The audio is available in this link : https://audiojungle.net/item/movie-trailer/13639161 Thanks..

Thanks

And please do you know of anything that is similar to Parallax Media Opener that is compatible with Premiere Pro software please?

Hi, Thanks for contacting us again. But, as I know there is no such AE template which is compatible or editable with Premiere Pro. And I am not sure about the latest CC versions of AE and Premiere pro. Also, I searched in google using “after effects templates inside premiere pro” and it is saying about linking only TEXT layers and not the compositions of the other graphic elements which is created in AE. I can’t post the link in this comments, so you please google and check..

Happy to know that you fixed the issue. No we are not working with agencies, we are working for just Videohive only.

Thank you. If I serve the video from Vimeo will that solve the IPhone/IPad issue some people will experience depending on their YouTube settings?

Yes, it should solve the issue. But you can give a try in Google on how to embed videos in website without player settings issues across devices. This is just my thought. Thanks..

Thanks !!!