68 comments found.
unfortunately no answer, to e-mail
Hi, Thanks for contacting us. Actually few hours back we checked our mail box and saw one mail from Envato regarding approval of our latest project. We believe that your 2 mails reached us some time back and it was actually went to spam folder. Unfortunately we didn’t check that. Now we replied to that mail. Please accept our apologies. Thanks again.
im using 5.5 ;-(
Hi, Thanks for your interest in our project. Please contact us again with your purchase details from VideoHive. We can send you the CS 5.5 version. Thanks again and sorry for the delay in our reply..
Fantastic work buddy!!
When the project is rendered, does the “Main Texture 2.PNG” watermark (or whatever it is) disappear?
Hi, Thanks for the purchase. We have replied to your mail. Please check. And please rate our work here : https://videohive.net/downloads Thanks again..
In effect controls I can only see changing the “Transition Element Color” (which I did), but not any of the particles, they are all defaulted to white. Can they be changed (i.e. Star Particles)?
Hi, We have replied to your mail on how to change the “Star Particles Color”.. Thanks..
Can I easily customise this to the length of my song?
Hi, Thanks for your interest in our project. Yes, you can customize to the length of your song. As you see in the project description we have given 6 versions of the project having different durations. But customising the duration (varying for each scenes) will require bit of AE knowledge.. Thanks again..
Hi PixArtStudios, I really like this template and am considering the purchase but I’m unsure about using it for photos of people/portraits for my family album. In my experience, parallax effects can really do a number on faces that are outside of the focal POV (in your trailer, the focal POV is the center of the scenery).I welcome your remarks and thoughts please. If not this template, perhaps you have another template suggestion in this style? Thanks in advance for your help!
Thank you for your reply and suggestions! I like your suggested options of the first two. On the 2nd one, can those frosted-glass logo-screens easily be replaced with another photo slide effect instead?
Hi, In that project scenes which are having frosted-glass logo-screens are named as ”=Scene_XX_Heading”. And the following scene is named ”=Scene_XX_Main”. So, Yes, you can delete or replace those scenes (having frosted glass and logo) in the ”=Scenes Combined” precomp where all the scenes are arranged in sequence. And keep the next following “Main” scene in the place of deleted “Heading” scene. So you will get all the “Main” Scenes arranged in sequence. Thanks..
Beautiful project! I wish creative mood!!!
Hi, the opener is beautiful . I need to add 4 scene, can you help me?, please. Thank you very much
Hi, Thanks for the purchase. Please contact us through mail using the mailbox in our profile page so that we can send you the new project with more scenes added. Thanks again..
Very beautiful opener and great epic background music! ♪♫
Thanks Friend !!
Hello, I send you a message by form on your profile, i need to add scenes, more than 10. i would be nice to have a tuto for that. Wait your reply. Thank you
Replied to your mail with the project with 20 scenes.. Please rate our work here : https://videohive.net/downloads Thanks..
You are very cool designer!
Hi, title 3, 4 and 6 have both texts underlined. In other titles the bottom text is not underlined. I would rather prefer to keep integrity of text styles and remove the line under the bottom texts in slide 3, 4 and 6. How can I do it?
Hi, Thanks for the purchase. In those title text precomps click on the “SHY SWITCH” to unhide the hidden layers. Those underlines are just a shape layers and are hidden. And you can see those shape layers after clicking on the shy switch to unhide those layers. Now you can switch off those layers or delete them if you don’t want. Thanks..
can the particles be changed? add in custom shapes or change the pixy dust/glitter? Can they be turned off?
Hi. Thanks for your interest in our project. Yes, that star shape particles can be changed to some other shape or can be turned off. Also the dust/glitter can be turned off.
Hello, I’ve just bought this Template. Thanks for the great job. I would like to expand the duration with additional slides (7). Please send me your manual to do it. Thanks. Christian
I’ve seen that you can do project with extra scenes. If you send me how I can add scene I will do myself but if you can do, it would be even better I need a project with 17 scenes. Please let me know. Christian
Hi. Replied to your mail. Sorry for the delay. Thanks..
Hello! Great job. You have a wonderful and professional portfolio! I wish you big sales! By the way, I’m looking for cooperation with the authors of VideoHive. If you want, you can use my music (with a watermark) in your videos. Just choose what you like. In turn, I will place a link to your work on my page (my page already has an example). If you have any questions or suggestions, just let me know . Good mood and good luck!
Thanks.. Will do that if required..
Hi, how can I dublicate the scenes folder. There are 10 scenes folder but I need 15-16 scenes folder. So I need help. Thankyou
Hi. Thanks for the purchase. Can you please contact us through mail using the mail box in our profile page with the details of total how many scenes you need. So that we can send you a new project with your required number of scenes. Thanks again..
i just send mail. Thankyou for interested
When can you send project. I have an urgent need this project
Hi, Sent the project through mail.. Please rate our work..
Hi I want to ask is the sound available. Sound which is in the demo? if not where can I buy that?
Hi, The audio is available here in this link : https://audiojungle.net/item/movie-trailer/13639161. Thanks..
The audio is available in this link : https://audiojungle.net/item/movie-trailer/13639161 Thanks..
Please I have a question about Parallax Media Opener – does it have color correction/grading? And is it compatible with Premiere Pro software?
Hi, Thanks for your interest in our project. Any unfortunately NO. The project is not having color correction or grading and also not compatible with Premiere Pro.. Thanks..
And please do you know of anything that is similar to Parallax Media Opener that is compatible with Premiere Pro software please?
Hi, Thanks for contacting us again. But, as I know there is no such AE template which is compatible or editable with Premiere Pro. And I am not sure about the latest CC versions of AE and Premiere pro. Also, I searched in google using “after effects templates inside premiere pro” and it is saying about linking only TEXT layers and not the compositions of the other graphic elements which is created in AE. I can’t post the link in this comments, so you please google and check..
Hello, does this opener work with mobile viewing? I’m using it as my website intro and it works fine on desktop, but not my IPad or IPhone. Any ideas? Thank you!
Hi, Thanks for the purchase and please accept our apologies for the delay in our reply. It depends on the output file format (.MOV or .MP4) from the AE (using this template) and how that output is embedded in the website if you are trying to view that website from mobile using a browser. But the output file (.MOV or .MP4) should be directly played in IPad or IPhone or any mobile using any Video Player. Hope this should help..
Thanks for your response. I’m not clear on the solution though. Are you able to look at the source code of our site and tell me what needs to be done to make it play on mobile https://skycastlemedia.com Thank you.
Hi, Sorry the inconvenience you are facing..First we checked opening your site in our Android Device and it is opening fine and the embedded movie is playing properly. Thanks for choosing our AE template for your website.. Further we checked your site’s code and came to know that the movie is being called from YouTube and the YouTube player (installed in your Apple Device) should have the proper settings to play the embedded YouTube videos through the browser. So please check this link for the fix if your video is not playing in IPhone : http://www.idownloadblog.com/2012/07/07/embedded-youtube-videos-not-working-on-your-iphone-try-this-fix/ Thanks..
So, you don’t need to do anything with the website and it’s code. You have to change the YouTube Settings in your Apple Device.. Thanks..
Thank you! Got it. Beautiful work. Do you work with agencies?
Happy to know that you fixed the issue. No we are not working with agencies, we are working for just Videohive only.
Thank you. If I serve the video from Vimeo will that solve the IPhone/IPad issue some people will experience depending on their YouTube settings?
Yes, it should solve the issue. But you can give a try in Google on how to embed videos in website without player settings issues across devices. This is just my thought. Thanks..