Hi Thank you for asking! Please send a message from here: https://videohive.net/user/motioncraver to have the new link sent directly to your email. Or if you prefer, you can download the updated file from your Downloads section. Thank you for purchasing and sorry for any inconvenience.

Thank you for asking and for sending a screenshot via the support ticket form! You should have a reply in your inbox.

Hi thanks for asking! If you cut the layer at the point you want to remain on screen (cutting off the outro animation) and then stretch the layer it should give you the results you are looking for. If you have more questions or need further explanation please use the form here for support:https://motioncraver.com/support/contact/ Thank you for purchasing!

Thank you. I used the razor tool to cut it off and that worked. How do I access the intro and outro-animation duration?

You could separate the intro and outro and use Premiere’s default speed/duration settings for the layer to have more control. If you have more questions or need further explanation please use the form here for support: https://motioncraver.com/support/contact/

Hi thanks again for asking! I don’t expect it to be available until late this year or early next year.

I sent you an email, if you can do those two it would be amazing, could you take a look please? Thanks in advance

Hi your email has been answered.

Hi thanks for asking! The plugin will be released as soon as possible. We are currently testing to make sure everything works as it should, so I can’t give you a solid ETA. However, you can look forward to receiving an email when the update is available.

Hi Thank you for purchasing and for asking! You can just open the other category .prproj project file you want to use and drag and drop, or open the All Transitions .prproj project file and drag and drop as many transitions as you want. I hope this helps if you have additional question or need a more detailed response please send a message here: https://motioncraver.com/support/contact/

All Transitions .prpro – I hadn’t seen this project, now I understand

Good news the extension will be released soon! Because you’ve purchased the kit before the price increase, you will get the plugin and additional assets as a free update. Sign up here https://motioncraver.com/subscribe/ to ensure that you don’t miss the release date. Thank you for purchasing!

Hi Thanks for asking! No it only works with Adobe Premiere Pro.

Ok dann kann ich es nicht kaufen, Danke

Hi, thank you for asking. You can download GelPen here: https://www.dafont.com/gelpen.font The rest of the font links can be found in the Fonts folder of the .zip file. Please let me know if I have missed any other fonts, or if you have any questions by using the contact form here: https://motioncraver.com/support/contact/ Thank you for purchasing!

Hi I’d be happy to help. Are you using the vertical transitions from the Vertical folder? If not, using the vertical transitions should solve the issue. If you already are, can you please send a message using this form https://motioncraver.com/support/contact/ and upload a screenshot of your timeline and program window. Thank you for asking and for purchasing!

Hi, I’d be happy to help. Are you using the latest version of the kit (as of May 7th)? Are you using Premiere Pro 2020? Please respond via the form here https://motioncraver.com/support/contact/ and with a little more information I’m sure I can find a fast solution to the problem you are having. Thank you!

Hi, Thanks for purchasing and for asking!

1. Yes it is ok to use for multiple YouTube accounts if you are the owner of the accounts. 2. Yes it is okay to make a profit on YouTube 3. You can use it more than once for making videos.

Best of luck with your YouTube channels! Feel free to share your account to have @motioncraver as a new subscriber.

If you find the kit useful please don’t forget to rate it in your downloads section https://videohive.net/downloads, it goes a long way to support continued improvements and new assets.

Kind Regards

sorry, i have more question. then, Is commercial use prohibited?

No problem. No. Commercial use is permitted

Hi, There’s a page just for that You can see the updates here: https://motioncraver.com/motion-pro/updates/. Yes download and overwrite the old ones. Thanks for asking!

Thank you for asking! This does not work with the Motion Bro extension. There is no plug-in needed.

Selam. Yardımcı olmaktan mutluluk duyarım. Lütfen mica@motioncraver.com adresine bir mesaj gönderin. Sorunu açıklayın ve mümkünse bir resim gönderin. Satın aldığınız için teşekkürler!

Bu yanıt, Google Çeviri kullanılarak oluşturulmuştur.

Thanks! Really appreciate it

Hi Thanks for asking! Yes the kit works with Mac also. If you decide to purchase and have any other questions please send a message from the profile page https://videohive.net/user/motioncraver and I’d be happy to help. Regards

Thanks so much!

When applying a transition, the screen on the background is not erased. Please let me know how to apply it well.

Hi Thanks for asking! For optimum rendering please make sure that your renderer is set to CUDA in the Project Settings > General tab. Also, you can allocate more memory to Premiere in Preferences > Memory. Lastly, try reducing the playback resolution at the bottom of the Program window.

If you are seeing the preview when applying the transition, make sure that Insert and Overwrite Nests and the V1 track are both disabled.

You can find a dedicated help video on this linked in the ReadMe.pdf file.

If you need more info or have any other questions please send a message from the profile page https://videohive.net/user/motioncraver Thank you for purchasing!