2 comments found.
When I install the graphic template it crashes premiere, when I add it to the timeline. Doesn’t work at all. I have done it exactly like the tutorial.
Thank you very much for purchasing, please restart your computer and check. Please mail (honypix@outlook.com) me for further help 
Hi,
I have purchased one of your templates for one of my projects. I like it, however, I can’t use it with my Premiere CC 2018.
Could you email me please version suitable for CC 2018?
I have installed cc2019 to match your project software requirements, however, I can’t drag/drop your template onto timeline “Unknown error while processing the Motion Graphic Template”. Could you please reply on my email
Thank you very much for purchasing. sorry for the trouble you have faced, here its working fine for we all i sent a mail to you please see the mail
Still the same, I can’t use your template. For a day I tried to fix the problem using online help, a bunch of tutorials etc. I cleared media cache, uninstalled/reinstalled MOGRT, nothing changed. I then uninstalled Premiere Pro cc2019 but it kept giving me an error after I installed your files back.
I am very sorry, but I can’t spend any more time on this project. I am already delayed with my work, the client is waiting. My patience, as well as the possibilities to work with your template have ended. I’d like a refund.
can you please send me a screen shots so I can get it solve the problem for you
