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Support for Create Your Story Whiteboard Character Pack

Popular questions for this item

Do you offer custom made illustrations upon request?

Yes, we do! Just send us a detailed description about the character(s) you would like to have and we will send you a quote and timing.

Do you offer customization?

Yes, we do! Just send us a detailed description about the scenes you would like to have (storyboard or text file) and we will send you a quote and timing.

The download is not going above 49 percent.. I have tried many times… plss help!!!

This can happen sometimes. If so, simply try to re-download your file. If that does not help, please contact us support@snowcake.info and we will send you the file. Make sure to include your buyers purchasecode, by that we can verify that you bought our product!

I wanted to make each scene in the “create your own” comp to be about 2-3 seconds longer before it starts to transition to the next scene. How do I customize that?

Please watch this Video Tutorial: http://www.snowcake.biz/?p=774

I see that the two licence types which you offer both allow only one end product. Would you consider offering a multiple-end-product license?

As far as we know there are only two license types available (“Regular & Extended), there is no “Multiple End Product License”. Please contact Envato for more information.

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