Discussion on Clear Desktop Presentation Mock-up

Discussion on Clear Desktop Presentation Mock-up

4.56 (9 ratings) 4.56 stars
Cart 178 sales

29 comments found.

Hello Vitalik, when I try to render the video, I get an error message. There seem to be four files missing from the download, disc.obj, and the three textures key.png, dif.jpg and reflect.jpg. Can you help me with this? I already send you an email.

Where can I find the soundtrack if I would like to buy it?

Do you have to have E3D 2.2 plugin in order to use this template? Is the computer model included in the downloadable file without E3D?

Project consist prerendered version, so you don’t need Element 3D, but if you want to change animation of camera you need Element 3d

Not working “Website”


please contact me via email

Hi there – I’m running MacOS and having the same issue as marketingsqm… Website promotion_footage” does have an error ( 86 :: 1) (“MooV” is broken or not compatible). I don’t have Element 3d installed and have opened the ‘pre-rendered’ aep file. Can you help please (I don’t have your email address!)

How do I contact via email? Missing files dif.jpg and reflect.jpg.

Hi! I bought this Project, but when I open it in After Effects, the file “Website promotion_footage” does have an error ( 86 :: 1) (“MooV” is broken or not compatible) and without that file I can’t edit correctly this Project, I don’t have the element 3D. I need to change the background color or export alpha channel.

Please contact me via email

Simply put. This does not work out of the box, in either the pre rendered or un rendered version.

1. Needs to convert from Windows to Mac 2. Doesn’t work without this Element plugin – so this solution requiring that is a failure. 3. Bundle your fonts when you make items like this public.

Hi, if you have some problems with the project please contact me via email. Project consist 2 versions – Element 3d (requires plugin) and prerendered version (no plugins required). If you get error with prerendered version you may need to install some video codecs. Contact me, i will help.

Hello, I bought this Project, but when I open it in After Effects, the file “Website promotion_footage” does have an error and without that file I can’t edit this Project, and I don’t have the element 3d. can you help me please?

Please contact me via email.

I already sent the mail, thanks a lot.

I have Elements, but it seems textures and reflections are not working. They are missing from this project. Also the pre-rendered video is corrupt.

Answer via email

The keyboard and mouse models provided in the downloaded files are somewhat different than what is shown on this site. I much prefer the models used on this site. Am i doing something wrong?

Issue solved in under 43 minutes ;)

Hello – When i open the project file, the background shows colored bars and say’s website Instead of seeing the computer, i only see a shadow in the shape of the computer

error says: source file has no importable streams. Please check that it is a valid video/audio file

I was able to fix by converting the footage. This is an adobe issue. not authors fault. thanks!

Hello – when relinking the element 3D files there are three files missing – key.png, dif.jpg, and reflect.jpg . They are supposed to be in the OBJ folder but I do not see them. Can you add those to the download?

Please, contact me via email

I love your AE template, but I’m having a little trouble editing the file. When I open it in After Effects, the file “Website promotion_footage” produces an error. I don’t have the Element 3d plugin. Can you help me please? I need to work on this today.

I check my email and junk mail. The email that I found contains a link that sends me back here. No resolution. Please email the fix so that I can work on this file. Thank you.

Send mail from another email

Hi Vitalik – just sent you email with same “fun” as huefilms -

Hello, the pre-rendered .aep has errors and won’t load. “Source Compression Type 86::1” I was able to load the “Element 3D” version. I was able to link up the computer into that plugin but not the white table. The shadow and table reflections are missing. Please email me :)

Email sent. Still searching for solutions. Thanks Maybe the problem is that my download only included monitor.obj? Should it include more? Like reflect.jpg?

Hi, can you please share the link or the name of the music track? Thanks.

Hi. For some reason I’m not seeing the computer and accessories reflecting onto the background surface in any of my project files. Do you know how I can enable this? Thanks!

Please contact me via email

Hello Vitalik, I am afraid I do not have the Element 3D Plugin, would you have a solution for me please? Nice project by the way!

Please contact me via email

great comp – how can I extend the camera moves – they are very quick for what I need – on the pre-rendered version without the tracked screen going out of time? thanks

You can extend camera moves only in Element 3d version.


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