203 comments found.
how To Edit Your Oun Logo
Hello,
Thank you for your purchase. Please drop us an email through our Videohive profile, so we could further assist you with this. Thank you.
How long can the background loop in the video? Can I extend the news background if the subject speaks for a long period of time?
Am I able to change the skyline background into something else?
Nice job!!!
Hello dear, Is it possible to edit this template by vMix?
Hey there, i got an issue: The expression: effect(“Curve”)(“Slider”) was not found or is moved or deleted….
Here is a picture: https://s20.directupload.net/images/210320/dower7a5.jpg
Just set the language from german into englisch and it works 
Hi, I purchased an extended license of the project, I just upgraded my Adobe and i can’t get it to work, can you please help me work out the problem?
Hello,
Thank you for your purchase. Could you please send us an email to office@ironykdesign.com
Thank you.
Nice work!!
How do I use only the headline comp and apply my green screen footage (15 seconds)? I’m using AE cs6
Hello I come to win this template, I would like to know 3 questions: 1 – where is the music 2 – I don’t have a plugin, does it work 3 – what is the difference between: News Package editable version, and News Package_pre-rendered version Thank you for your answers
Where do we email if support is needed?
Hello,
Thank you for your purchase. You can write us at office@ironykdesign.com
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hello I have a little bit troubble with mov file It can not work at a PC ㅠ.ㅠ so just I woundering how Could I open? of course O try to convert that but It can not had alpha keyㅠ.ㅠ
Hello,
Thank you for your purchase. Kindly please write us an email through our VideoHive profile, so we could further assist you on this. Thank you.
Nice News Branding!
Thank you!
I like to buy as a my company name where I have to contact \
Hi,
Thank you for your interest in our work. You can contact us at office@ironykdesign.com
Hi, im sorry, but its not possible when i open the project to import the .mov files. there is an error message, that the compressiontype of the source is not supported. i use windows 10. it seems not to be a problem with quick time player because it is possible to import other .mov files to after effects
i tried it now at an other pc, but it is the same result. Would it be possible to convert the mov in mp4? i already tried to convert and it works, i also could import the mp4 in aftereffect. my question: will the mp4 work with the other elements of the project?
Hello,
Thank you for your purchase. There should be no problem using mp4 movies. I’m glad to hear it’s sorted out. If we can be of any further assistance, please do not hesitate to contact us.
How can I email you? I have a question about the use of this package. Thanks
Hi,
Thank you for your purchase. Please write us here office@ironykdesign.com
cool news promotion!
Thanks a lot!
When I launch the pre rendered project, I get numerous error codes and missing file notices. When I first bought and installed it, it worked fine but now I get error codes.
Hello,
Thank you for your purchase. Could you please write me an email through my VideoHive profile with more details about the errors you’ve got? If it’s about the missing source file, sometimes After Effects can’t locate the source files due to the change of location. This can be easily solved by right clicking on one of the missing file and click replace file then locate the file in one of the folders. Once one missing file is located then After Effects will automatically find the rest of the missing files. Thank you.
Best Regards, Ada
Getting this error : “After Effects Error : Source file has no importable streams.”
Hello,
Thank you for your purchase. Do you have Quicktime installed on your system? Please let me know if this solved the issue. Thanks.
Best Regards, Ada
Thanks. And do i need to purchase the plugins for Optical flares? also i you could share ur mail id. Thanks.
You’re very welcome. Anytime.
No, you don’t have to purchase Optical Flares. A version with pre-rendered flares is included. If I can be of any further assistance, please don’t hesitate to contact me.
Best Regards, Ada
Hi, I’m interested in buying this product for my podcast. Could I purchase it once and use it in multiple episodes? Or would I need to purchase one for each episode? Thank you
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