Hi ! I love it
I just have a question, is it possible to change the font of the texts ?
thanks for your reply! John
Hi Johnskiski, thanks for your interest. Yes, you can use any font with this template! Cheers – Andre
I don’t see a help file attached. Isn’t there supposed to be one?
Glad to hear it! -Andre
Dude, great project, but why are the words “Absolutely Funny” showing up in the export timeline when I removed that from the PLACE MAIN timeline? It seems as though that line will NOT go away. Which is ironic since Absolutely Funny is on my screen and clients are on the phone screaming in my ear on a Sunday. Great project with one glitch as far as I can tell dude. Still five stars but MAN I can’t find where the heck to change this and I’ve looked everywhere. Please fix and update the project! Thanks!
Figured it out, the color channel was set to 16 bits but the shatter effect could only handle 8 bits. Solved and awesome! Thanks dude!
Nope. Still there. DAMNIT. I gotta find another template. This needs fixed ASAP dude.
Ouch! Sorry for the delayed response. I wish I could have helped you earlier with this. It looks like it’s a simple bug caused by After Effects’ media cache. If your placeholder text isn’t updating in the render composition, just go to the top menu EDIT > PURGE > ALL MEMORY AND DISK CACHE. That’ll fix it. This isn’t an actual issue with the template, it’s just an outlier situation that occurs if you have disk cache enabled in your preferences.
I hope you found a solution and that it all worked out ok. In the future, please use the contact form on my profile page since it will send me an email and I’ll be able to respond much quicker
All the best,
Not a problem at all! I did figure it out, and it WASN’T the template. It was Adobe and Apple not playing nice. This template is EXCELLENT and once I tried that, it worked like a champ. SO SORRY I didn’t update my comments sooner. Thanks for excellent work and for getting back to me. I will DEFINITELY be buying from you again. Once again, so so sorry I didn’t comment immediately on this. Ever since I updated to Yosemite, this stuff has been happening and I should have known better!
Glad it worked out! Hmmm indeed you just gave me another reason not to upgrade my OS As they say, don’t try to fix what ain’t broken. Thanks for the good rating, much appreciated!
Hi mines didnt come with a tutorial i cant find it could you please help
Hello and thank you for your purchase. The tutorial guide is in the “START HERE” folder. In that folder, open the index.html file to see the guide in your web browser. If you need specific help with anything at all, please email me from the contact from on my profile page here: https://videohive.net/user/andrenavarre
That’s always the quickest way to get in touch
Hi, just purchased this on the assumption there would be different comps like the scenes you show in the preview video. I only see 1, white bkgd, red text comp. Where’s the rest?
How can I get a refund? This is a major disappointment. The whole point was saving myself the time to build it myself. But none of the styles you show in the video are actually ready to go in your project file.
Hello there and thank you for purchasing the template. You can easily achieve any of the looks in the preview by changing the font and the colors. There is a help file in the START HERE folder that explains how to use the template. The help file also lists the fonts that were used in the preview so it shouldn’t take much effort to match the look you are going for.
The template was built in a way that allows the user to build their own looks exactly the way they want, rather than a “preset” approach like it appears that you were expecting. I can certainly understand your frustration if you made that assumption and I’m sorry this wasn’t a good experience for you. If you’d like to look into getting a refund, please have a look here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Otherwise I’d be happy to provide support or help in any way that I can. Feel free to send me an email via my profile page here and I can help you get the specific look you’re after: https://videohive.net/user/andrenavarre
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