Video

Reviews for 3D Pop-Up Book Explainer Toolkit & Story Pack

10 Reviews

for Visual Appeal

It so hard to sell this to my team when the graphic demos are not visually appealing. This template is powerful but it is hard to get everyone on board by just seeing the examples that are provided, especially in a design team!

Slow render times. 4+hours

snowcake

Author response

Thanks for the review. Can you be more precise what we can acually improve? We would love to get more details.

The demos are not visually appealing? May I ask why did you buy it in the first place? This feedback is quite confusing.

The template is complex, absolutely and of course you need to familiarise with the project, therefor we have created a sequence of video tutorials.

Feel free to send us your ideas/thoughts about what we can improve to support@snowcakestudios.com.

Many thanks.

Kind regards, snowcake team

for Bugs

Recently had to reinstall 3D Pop-Up Book. In AE it states I am missing "DUIK_Two_Layer_IK" & "Layer Repeater". The download file is only 1.7 GB too. Please help.

snowcake

Author response

Hey there, first of all, you can ignore the messages "DUIK_Two_Layer_IK" & "Layer Repeater", they are just info messages that you don´t have the free duik plugins installed, which is fine. Please have a look at the video tutorial, where we explain that topic: https://youtu.be/6oe7yXX-mSs?t=30s

About the filesize. That sounds as if you haven´t completed the dowload process. It is a big file, so please be patient and re-download it. Sometimes it can happen that Envato has a server issue. If you still have problems with the download, please contact us at support@snowcakestudios.com and we will upload the file to our server.

Thank you!

Kind regards
snowcake team

for Flexibility

Great value!!! Amazing package!!! I love it!!!

snowcake

Author response

Thank you so much!

for Bugs

Just has too many bugs. From "Can't read PDF" to After Effects crashing when trying to open pages. Very good concept though.

snowcake

Author response

Hi Tonywhite11,
Thanks for your review. We and the Envato review team test our products extensively before they are released. So far, we had no support case regarding 'PDF read errors' or crashes as you describe.

Of course, we take your issues seriously and like to recreate your problem.
Please contact Snowcake support at support@snowcakestudios.com and we're happy to sort this out.

In the meantime, you can download todays big V3 update, that also contains a new Explainer Extension, and see if that helps. Many thanks.

for Flexibility

Incredibly versatile and loaded with content! Just brilliant!

snowcake

Author response

You are so kind. :D Thank you so much!!!!

for Technical Quality

Very interesting and amazing project, but also an efficient and quick answer to your problems, even if it is not due to the project. Thanks to all the team and many success for new sales.

snowcake

Author response

Thank you so much!

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