98 comments found

sorry, yes, if the FINAL COMPOSITION appears

zhenjueyimen

Hi! if still have any problems feel free to contact us!

is there a private forum/email available for support?

zhenjueyimen
Hi thanks for purchasing! please send email to us!
zhenjueyimen@gmail.com

Hi!:

In the “website introduction” folder need texts, subsite 1, subsite 2 … etc, are larger. I want to change the font but can not be cut and looks.

Thank you.

zhenjueyimen
Hi thanks for purchaing
please catch some screen shot for my reference!
zhenjueyimen@gmail.com

Hello!

I’d purchased the video but when i charge the projetc in after effect i have many errors alerts about defective files and it miss several files.

Do you have an idea of the problem?

Thank you

zhenjueyimen
Hi thanks for purchasing!
please catch some screen shot about your error and missing for my reference!
zhenjueyimen@gmail.com

Hello,

I’m Rahul Pandey I saw your product on videohive.net it was awesome I want to purchase this product but I have one problem I don’t know anything about designing and designer tool!! ;-(

So can you customize this product for me?

I hope you will help me!!

zhenjueyimen
Yes I can help you customize the project and render! but only limit logo/text/picture replace! if you agree please purchasing regular license and send me email
zhenjueyimen@gmail.com
thanks
niscama Purchased

hello I modified the project but when I export it stops after 3 minutes. How do I fix this?

zhenjueyimen

Hi thanks for purchasing
please restart your PC/MAC and try again! if pop-up and error when stop render please let me know

Be55em Purchased

I need development for my purchase. (Logos, text, time-scale etc)

Please send service cost to bessem@gooey.uk.com.

immediate start!

zhenjueyimen

Hi thanks for purchasing
email has been sent!

niscama Purchased

The problem is that does not make me change the background back to the end of the rendering and black. You can not modify it. I have the 11 version of AE on mac.

niscama Purchased

The problem is that does not make me change the background back to the end of the rendering and black. You can not modify it. I have the 11 version of AE on mac.

zhenjueyimen

Hi Email sent!

niscama Purchased

I have adobe after effect ver 11 for mac. When I open the project I created about 15 mistakes because it must convert the project beautiful version 10. I suppose that you create in this conversion. The project is not developed for adobe after effect 11 and then creates these problems. How do I? I need to deliver this work to a client. thanks

zhenjueyimen

Hi my project of course compatible with AE 11.0! but please open with English version of AE when you meet unknown errors! so please try!

Hi rojer ..

Did you create the media slider by using Twirl Flow Preset ?

zhenjueyimen

Yes just use part of features from Twirl Flow Preset

m-basem
m-basem Purchased

Thank you Rojer :)

zhenjueyimen

my pleasure

Hello…. Thank you for your Project… i have one question …. Can you tell me where i can found sounds of the video … i means ….not music ..effects of for example click of mouse … or sound of moove hands?? Tanhk you…

zhenjueyimen

Hi thanks for purchasing
just purchase the music and contact the music author and then he will send you the sounds FX file
best!

Hi. What do I do when I increase products cards to eleven, in order not to repeat my replaces.

Explanning better:

There’s eight product cards that goes around the white hand in circles. I have eleven products. So I duplicate a card to have eleven cards. But all I got is plus 4 cards with the same product. CanĀ“t make four new exclusive cards. Where did I fail?

zhenjueyimen

Hi thanks for purchasing
please send email to me zhenjueyimen@gmail.com

kuncevo Purchased

Hello, how to reduce the speed of the 8 images?

zhenjueyimen

Hi now my project already include a slower version for media display section!

Hey, I want to buy this template it’s very useful, But I have one question .. does each composition in separate layer ? that mean I can mange them and use first hand move scene in the end, And I can delete some of scene I don’t want ? can I ?

zhenjueyimen

yes you can mange the order! also can delete any scene you do not need them!

sertec Purchased

good afternoon

Excellent! I loved it, the only problem that arose is that I made a little longer than the original video, ends at 00:02:09. but the problem is that the backgroud 00:01:50 minutes away. is black and then … as I do to last until the end of the video.

Default-user
sertec Purchased

already found the solution … thanks

zhenjueyimen

thanks and have a nice day

I want to buy this project and i want to know . During the approximate to render I7 ,8GBDDR GTX video. I want only efect sfx sounds like in demo if is posible. Thank you and sry 4 engl .

zhenjueyimen

approximately half hour in Full HD! thanks

Hi, I was wondering if there is a way to but the gloves stock footage only?

zhenjueyimen

Hi there
only can purchasing the project and get the gloves footages

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