90 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

sorry, yes, if the FINAL COMPOSITION appears

zhenjueyimen

Hi! if still have any problems feel free to contact us!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Saint Lucia

is there a private forum/email available for support?

zhenjueyimen
Hi thanks for purchasing! please send email to us!
zhenjueyimen@gmail.com
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi!:

In the “website introduction” folder need texts, subsite 1, subsite 2 … etc, are larger. I want to change the font but can not be cut and looks.

Thank you.

zhenjueyimen
Hi thanks for purchaing
please catch some screen shot for my reference!
zhenjueyimen@gmail.com
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hello!

I’d purchased the video but when i charge the projetc in after effect i have many errors alerts about defective files and it miss several files.

Do you have an idea of the problem?

Thank you

zhenjueyimen
Hi thanks for purchasing!
please catch some screen shot about your error and missing for my reference!
zhenjueyimen@gmail.com
  • United Kingdom
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

I’m Rahul Pandey I saw your product on videohive.net it was awesome I want to purchase this product but I have one problem I don’t know anything about designing and designer tool!! ;-(

So can you customize this product for me?

I hope you will help me!!

zhenjueyimen
Yes I can help you customize the project and render! but only limit logo/text/picture replace! if you agree please purchasing regular license and send me email
zhenjueyimen@gmail.com
thanks
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy
niscama Purchased

hello I modified the project but when I export it stops after 3 minutes. How do I fix this?

zhenjueyimen

Hi thanks for purchasing
please restart your PC/MAC and try again! if pop-up and error when stop render please let me know

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Be55em Purchased

I need development for my purchase. (Logos, text, time-scale etc)

Please send service cost to bessem@gooey.uk.com.

immediate start!

zhenjueyimen

Hi thanks for purchasing
email has been sent!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy
niscama Purchased

The problem is that does not make me change the background back to the end of the rendering and black. You can not modify it. I have the 11 version of AE on mac.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy
niscama Purchased

The problem is that does not make me change the background back to the end of the rendering and black. You can not modify it. I have the 11 version of AE on mac.

zhenjueyimen

Hi Email sent!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy
niscama Purchased

I have adobe after effect ver 11 for mac. When I open the project I created about 15 mistakes because it must convert the project beautiful version 10. I suppose that you create in this conversion. The project is not developed for adobe after effect 11 and then creates these problems. How do I? I need to deliver this work to a client. thanks

zhenjueyimen

Hi my project of course compatible with AE 11.0! but please open with English version of AE when you meet unknown errors! so please try!

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