34 comments found.

Congratulations, nice item, cool design! Wish you more many sales :)

Greetings. Love the template. How do I change the color of the person?

Hey there, please see the provided help file…

I read it, but didn’t READ it. Thanks! Very simple!

Great quality template. I sent you an e-mail yesterday regarding how to change the color of the hair. Can you respond at your earliest convenience?

Hey there, I have just replied to your mail. Sorry for such late answer, I’ve just come back from my summer vacation. Cheers

Hi I purchased this license, and unfortunatelly there seems to be a missing part in the clip – “WeldingFlare.mov” is missing. How can I fix it please?

Happy to help :) Please if everything will go well with the project, don’t forget to rate my template with 5 stars in your download section on VideoHive Every rating is a big help and support for my work. Cheers -Jakub

After finishing to work on it, I promise to do so…You deserve it!

Thanks :) Have fun with the project!

Are the text effects / transitions editable? I like your V2 of this promo, but I like the text and transitions of V1. Do I have to use the ‘wave like’ text effects?

Everything is editable, but it requires some After Effects skills. It would be pretty difficult to get rid of all the effects…

Hi Jakub, can you tell me, why the placeholders (1-4) do NOT scroll in my template? Theres only a Screen… But no scrolling. How to? The “instructions”file is not as welldocumented as your new one which i bought, too… MAybe you can answer fast, its urgent for us :( Thanks so much regards from vienna, Marco

Please contact me directly using the contact form on my profile page.

(TESTING COMMENT NOTIFICATIONS)

Hello ! Like iCreationsLLC, I wonder how to add additional placeholders after the 4th one? Unfortunately you answered him by email. Thanks and congratulation for your work !

Hey there, please contact me directly using the form on my profile page.

Hi There!

My after effect says that attached .mov files are unsupported. Any idea how i could fix it?

Cheers :)

Hey there! This could be a problem with missing codecs. Please download the latest update of Quicktime player (http://www.apple.com/quicktime/download/) and also some codecpack (http://www.free-codecs.com/k_lite_codec_pack_download.htm)

Do i need any special software to use this? Or can i just buy it an its all ready to customize?

You will need Adobe After Effects.

Hi Sir,

Thanks for the beautiful video. But I got a problem.

There are 2 part to show the logo but currently both is taking file from the same source.

Can I use different logo at the first part, then use another one at the end part.

Please advise me on how to do this.

Thanks

Ali

Hey there, the procedure for this is described in help file. Please see section 3 (logo insertion). -Jakub

Hi Sir,

Thanks for the beautiful video. But I got a problem.

There are 2 part to show the logo but currently both is taking file from the same source.

Can I use different logo at the first part, then use another one at the end part.

Please advise me on how to do this.

Thanks

Ali

Hey there, the procedure for this is described in help file. Please see section 3 (logo insertion). -Jakub

Hello, awesome! simply awesome.

But… I have so far just one issue. It is saying the WeldingFlare.mov & Welding.wav are corrupt. I am not sure what to do to fix this.

Thanks for the help.

fyi… the message that comes up says that the file is either damaged or unsupported.

fyi… I just installed Quicktime. Still not working.

Hey there, I’m very sorry for the inconvenience. This happens sometimes, but the files are definitely not corrupted. Please also check if your After Effects are up to date, also if you’re using the latest version of Quicktime and you have all codecs installed. Try downloading this codec-pack: http://www.free-codecs.com/download_soft.php?d=7604&s=775&r= ...I hope this will help you. Cheers -Jakub

Hi, I am having an issue. In the placeholder 2, I have placed a video of about 13 seconds. But when I am rendering it, the placeholder 3 video starts displaying. Any idea on how to fix it.

Regards, Tushar

just replied to your mail

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