Home \ Forums \ ActiveDen \

Update Queue

105 posts

Has been a member for 4-5 years
Exclusive Author
Sold between 5 000 and 10 000 dollars
Bought between 100 and 499 items
United States
Referred between 50 and 99 users

venataur says

Anyone know what the update queue is up to? I have been #5 on the list for the last couple of days. Kind of like going to grocery store for two small items for chocolate chip cookies, and having one lane open and only four carts ahead of me. (Should be home quick right? )

(Minus I can’t see what the others have in their carts, nor see the cashier, nor can I shoplift, nor do I know if the store is even open.)

But wow do I really want to get these cookies baked so I can sell them. I already have my sign made and customers waiting at my stand on the corner.

Any help with the Queukies would be much appreciated.

2 years ago

1277 posts

Has been a member for 4-5 years
Repeatedly Helped protect Envato Marketplaces against copyright violations
Contributed a Tutorial to a Tuts+ Site
Interviewed on the Envato Notes blog
Item was Featured
Author was Featured
Exclusive Author
Sold between 10 000 and 50 000 dollars
Bought between 50 and 99 items
United States
Referred between 100 and 199 users

rondog says

I just submitted an update at I am in #15

Another lame thing is the file I submitted the update on was my file that was a featured file of the week…well it was. Once I submitted my update it removed it. Makes sense I guess….

2 years ago

105 posts

Has been a member for 4-5 years
Exclusive Author
Sold between 5 000 and 10 000 dollars
Bought between 100 and 499 items
United States
Referred between 50 and 99 users

venataur says

Mine was #23 and went to #5 in no time. Now …not so much. Thankfully mine was not pulled off, at least I do not think it was, as I am getting sales on it. So probably no.

2 years ago

4243 posts

Has been a member for 3-4 years
Contributed a Blog Post
Attended a Community Meetup
Item was Featured
Author was Featured
Exclusive Author
Sold between 10 000 and 50 000 dollars
Bought between 10 and 49 items

Aw_Shucks says

Adrien has been pushing himself lately with the great many updates that are in the queue. Ask Lance. There are still some issues with the way files are being updated. There were 50 files in there before I updated one of mine 2 days ago. Now it is at number 4. So the queue IS moving. Peeps here at envato be swamped with requests, workloads and updates. And Adrien is just one man. He’ll get to it. Besides, updating the queue takes a lot of time.

2 years ago

2816 posts

Has been a member for 5-6 years
Won a Competition
Repeatedly Helped protect Envato Marketplaces against copyright violations
Contributed a Blog Post
Attended a Community Meetup
Envato Staff
Reviewer
Lead Reviewer
Forum Moderator
Item was Featured
Author was Featured
Beta Tester
Exclusive Author
Sold between 10 000 and 50 000 dollars
Bought between 1 and 9 items
Canada
Referred between 10 and 49 users

ADG3studios says

Guys, the update queue is handled by different people.. If your update is a resubmission due to a soft rejection.. those can take a little longer sometimes. If you are just updating a file that’s already approved, it will get approved pretty quick generally, unless I’m sick or something..

The issue is that both types of updates (three actually, with soft disables) get merged into one queue. That’s why you may be stuck on a number while the queue seems to move along. That’s just the way it is now.

If any item is not tended to within 7 days, you should definitely contact support. Updates are going through tonight, incidentally. So barring any unforeseens, your files will get looked at. I’ll send the guys a reminder though, to get any longstanding resubmissions proofed.

Thanks Guys.

2 years ago

ADG3studios is a moderator

1301 posts

Has been a member for 2-3 years
Repeatedly Helped protect Envato Marketplaces against copyright violations
Author had a Free File of the Month
Author was Featured
Exclusive Author
Sold between 10 000 and 50 000 dollars
Bought between 1 and 9 items
Croatia
Referred between 1 and 9 users

Tean says

I just went to change some of my thumbnails and the update queue is pretty much empty.

What I dont understand however is why did it accept one thumbnail and changed it without the review, and put 2 others in the queue…

2 years ago

2816 posts

Has been a member for 5-6 years
Won a Competition
Repeatedly Helped protect Envato Marketplaces against copyright violations
Contributed a Blog Post
Attended a Community Meetup
Envato Staff
Reviewer
Lead Reviewer
Forum Moderator
Item was Featured
Author was Featured
Beta Tester
Exclusive Author
Sold between 10 000 and 50 000 dollars
Bought between 1 and 9 items
Canada
Referred between 10 and 49 users

ADG3studios says

That’s a really good question. Sounds unusual. If you notice that happen again you might want to let support know and the devs can look at it. Updates currently in the queue will be cleared tonight.

2 years ago

ADG3studios is a moderator

3161 posts

Has been a member for 3-4 years
Repeatedly Helped protect Envato Marketplaces against copyright violations
Contributed a Tutorial to a Tuts+ Site
Community Superstar
Interviewed on the Envato Notes blog
Grew a moustache for the Envato Movember competition
Community Moderator
Item was Featured
Author was Featured
Exclusive Author
Sold between 10 000 and 50 000 dollars
Bought between 1 and 9 items
Europe
Referred between 10 and 49 users

Enabled says

bump .... it did not move at all…. 2 days… + weekend…

2 years ago

Enabled is a moderator

2816 posts

Has been a member for 5-6 years
Won a Competition
Repeatedly Helped protect Envato Marketplaces against copyright violations
Contributed a Blog Post
Attended a Community Meetup
Envato Staff
Reviewer
Lead Reviewer
Forum Moderator
Item was Featured
Author was Featured
Beta Tester
Exclusive Author
Sold between 10 000 and 50 000 dollars
Bought between 1 and 9 items
Canada
Referred between 10 and 49 users

ADG3studios says

Hey Enabled, I just looked at the AD update queue, there doesn’t seem to be anything from you in there.

There’s only one file that’s been there for a while for technical reasons, but it’s not yours.

Can you send me an email link so I can try helping you?

2 years ago

ADG3studios is a moderator

769 posts

Has been a member for 5-6 years
Author was Featured
Exclusive Author
Sold between 1 000 and 5 000 dollars
Bought between 50 and 99 items
Mexico
Referred between 1 and 9 users

GARRO says

That’s a really good question. Sounds unusual. If you notice that happen again you might want to let support know and the devs can look at it. Updates currently in the queue will be cleared tonight.

Hey!! Adrien!!!

I was out of town las week…. I didnt get a chance to say HAPPY BIRTHDAY !!!! haha Anyway I hope you had a great day!