VideoHive

(Locked) Still no money...

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Skyali says

New day, Still nothing showing. Are some of you guys still waiting? I understand some of you live in different countries so it will take more time to get to some of you. But it’s been 2 years and there has never been anything like this to happen.

Also, I called my bank to see if there were any pending transaction. Still nothing… So I asked them to call federal reserve which is who usually holds the money before letting it proceed to the US. Their reply was they have nothing regarding wire transfer’s to my bank. I’m extremely confused right now.

Is it possible envato could have not really of sent the money? I imputed the same information each month. Not sure how this could be happening.

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Ivor moderator says

I got mine yesterday. Contact support.

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Tean says

No money in your bank or no confirmation from Envato that money has been sent?

Because swift sometimes may take a while.

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Skyali says

I got mine yesterday. Contact support.

Where’s the contact form? I can’t seem to find it.

It's about to be the weekend and nothing can be proccessed on the weekend.

Currently I’m standing at $0 and have a family to support this is very stressful.

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Skyali says

No money in your bank or no confirmation from Envato that money has been sent? Because swift sometimes may take a while.

Yes but after 2 yeas it’s never done this before. You don’t find that kind of odd?

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scottwills staff says


I got mine yesterday. Contact support.

Where’s the contact form? I can’t seem to find it.

Here you go, Skyali > http://support.envato.com

Click “open a ticket”. :)

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Skyali says

Ok, The ticket ID is: #252175. If anyone from the support team can help would be appreciated.

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uniquefx says

I haven’t received my money either,but i’m not worried just yet.

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CarlosViloria says

me neither, I received my money, I will wait a few hours more :impatient:

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Joost moderator says

Ok, The ticket ID is: #252175. If anyone from the support team can help would be appreciated.

A ticket system is generally like a queue. Support will help you as soon as they can :)

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