VideoHive

Same number of purchases

636 posts
  • Bought between 1 and 9 items
  • Europe
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars
3dbacks says

Do you have this issue – problem

My number of purchases is same, some project sold let’s say 01 Aug 12 number of purchases is 148, then sold 09 Aug 12 is also 148

(Ticket support sent)

3352 posts
  • Microlancer Beta Tester
  • Sold between 50 000 and 100 000 dollars
  • Exclusive Author
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users
  • Author had a Free File of the Month
  • Europe
+3 more
miseld says

What’s the catch?
P.S. My statement is pretty random

636 posts
  • Bought between 1 and 9 items
  • Europe
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars
3dbacks says

I don’t know:) Statement is “normal” every new purchase is there , money is normal ( when I sell something calculation is ok) but number of purchase is same, so, whatever project or motion graphic is sold this days number of purchases stays same like was one month ago, also when I click through my Profile page on some project number of purchases is same…

3352 posts
  • Microlancer Beta Tester
  • Sold between 50 000 and 100 000 dollars
  • Exclusive Author
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users
  • Author had a Free File of the Month
  • Europe
+3 more
miseld says

Got it, for me number of purchases works normally. Probably the Bug

636 posts
  • Bought between 1 and 9 items
  • Europe
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars
3dbacks says

Not “good” Bug for Envato and me:) I think for better selling is also important number of sale (it’s not same when customer see 80 purchases or 180 purchases)

...waiting for support

3352 posts
  • Microlancer Beta Tester
  • Sold between 50 000 and 100 000 dollars
  • Exclusive Author
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users
  • Author had a Free File of the Month
  • Europe
+3 more
miseld says

I know :)

782 posts
  • Russian Federation
  • Has been a member for 1-2 years
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Referred between 1 and 9 users
AndrVlad says

My number of purchases is same, some project sold let’s say 01 Aug 12 number of purchases is 148, then sold 09 Aug 12 is also 148
Don’t have such problem. My number of sales are correct and updated imediately except numbers displayed when I see my items through search (numbers are delayed this case).

Best Regards, Andrey

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