- Australia
- Bought between 10 and 49 items
- Envato Staff
- Has been a member for 4-5 years
Hi All,
We’ve set up a system on item pages so that Authors can reply directly to customer’s concerns by replying to their comments.
Replying to a user comment creates a conversation solely between a user and the author. Nobody else can butt in, and the conversation is single-threaded (we’re not trying to create a forum here). To clarify, only authors can initiate a conversation by replying to a comment.
Here’s an example conversation between Clinton and myself
We hope you all find this to be a useful tool and would welcome feedback on the subject.
Many thanks,
James
Envato
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 500 and 999 items
- Exclusive Author
- Has been a member for 4-5 years
- Interviewed on the Envato Notes blog
- Netherlands
- Referred between 50 and 99 users
- Repeatedly Helped protect Envato Marketplaces against copyright violations
Great function, thanks and keep up the good work
- Author was Featured
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 6-7 years
- Interviewed on the Envato Notes blog
- Item was Featured
- Microlancer Beta Tester
- Referred between 200 and 499 users
I already used it today before the announcement. Its a cool new feature. 
- Microlancer Beta Tester
- Exclusive Author
- Envato Staff
- Support Staff
- Sold between 10 000 and 50 000 dollars
- Author was Featured
- Attended a Community Meetup
- Canada
- Bought between 50 and 99 items
Sweet
- Sold between 250 000 and 1 000 000 dollars
- Author was Featured
- Item was Featured
- Has been a member for 4-5 years
- Exclusive Author
- Interviewed on the Envato Notes blog
- Referred between 200 and 499 users
- Bought between 100 and 499 items
Great feature!
- Has been a member for 4-5 years
- Sold between 10 000 and 50 000 dollars
- Exclusive Author
- Interviewed on the Envato Notes blog
- Philippines
- Bought between 10 and 49 items
- Referred between 200 and 499 users
yeah so great. I used it already.
- Exclusive Author
- Item was Featured
- Author was Featured
- Author had a File in an Envato Bundle
- Has been a member for 4-5 years
- Sold between 100 000 and 250 000 dollars
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- India
Useful feature! Thanks!
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 4-5 years
- Netherlands
- Referred between 1 and 9 users
- Sold between 100 and 1 000 dollars
Very nice feature!
- Author had a Free File of the Month
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 4-5 years
- Item was Featured
- Referred between 10 and 49 users
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Sold between 10 000 and 50 000 dollars
Cool feature
- Exclusive Author
- Sold between 50 000 and 100 000 dollars
- Author was Featured
- Item was Featured
- Author had a File in an Envato Bundle
- Author had a Free File of the Month
- Contributed a Blog Post
- Bought between 50 and 99 items
- Referred between 10 and 49 users
That looks pretty useful. One question there though, do you get a message/reminder that somebody posted a question/comment on one or more of your tunes?
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